Sat.May 25, 2024 - Fri.May 31, 2024

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Millennials and Gen X-ers are the best tippers, according to a first-of-its-kind survey of restaurant workers

SpotOn

Millennials and Gen X named the most generous tipping generations Younger restaurant workers find potential for increasing tips through use of technology 25% of Gen Z workers say fast-food and drive-thrus service warrant tipping SAN FRANCISCO, Calif., May 28, 2024 — As tipping norms shift across the United States, consumers of all ages are rethinking when they should tip, how much, and for what services.

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Local Search for Restaurants: 5 Tips to Boost Your Visibility Online

ChowNow

In today’s digital age, restaurant owners are constantly seeking cost-effective ways to attract new customers and grow their business. While investing in marketing can be expensive and time-consuming, there’s a simple and powerful strategy that every restaurant should prioritize: local search optimization. Local search marketing helps your restaurant stand out in online searches, ensuring you’re visible to customers looking for “restaurants near me” or “best b

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On the Thailand-Malaysia Border, Food Defies Nations

EATER

Cooking up a storm at the Nine Emperor Gods Festival in Satun, Thailand. The governments of Thailand and Malaysia proudly promote national cuisines, but people along the border cook dishes that elude tidy patriotism, part of a larger struggle to maintain their identities If national borders were decided by dietary preferences, a line might run north to south along the Sankalakhiri and Titiwangsa mountains.

Food 326
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The Tech Connection in Attracting Talent

Modern Restaurant Management

Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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THE LINE COOK’S DANCE

Culinary Cues

I vividly remember being 10 years old, standing outside a diner window in downtown Buffalo, New York with my mother as I stared in amazement of the short order cook in full display. I only recall snippets of experiences from those early years, but this – I remember. He was poetry in motion. There were no wasted steps and he seemed to know where everything he needed was located without even looking.

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Insights from the National Restaurant Association Show and Utility

Open for Business

Last week, the culinary world came together in Chicago for the National Restaurant Association Show and Utility. Industry leaders, innovators, and passionate restaurateurs gathered to explore the latest trends and tech shaping the future of dining. Our OpenTable team was right in the mix! We connected with restaurant friends, soaked up insights, and empowered our partners for success.

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How Shake Shack Uses 5 Nontraditional KPIs to Control Costs

Crunchtime

Shake Shack is a cult favorite with 275+ US locations and a vision to “Stand For Something Good” in all ways, from caring for its team and supporting local communities to sourcing premium ingredients and designing stores responsibly.

Sourcing 158
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Tex Mex Mac n’ Cheese Recipe

Bottleneck Management

Tex Mex Mac n’ Cheese Recipe We know the Tex Mex Mac n’ Cheese was a favorite for many, and although we had to bid farewell to make room for new creations, we understand how it feels to see a beloved menu item go. So, we’ve got a little treat for you – we’re sharing the Tex Mex Mac n’ Cheese recipe so you can recreate the iconic dish in the comfort of your own kitchen.

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Cracker Barrel slows development of Maple Street Biscuit Co.

Restaurant Business

Resources and management's attention will be focused on a rejuvenation of the company's namesake brand, whose traffic is down 20% year to date, executives told Wall Street Thursday.

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Where Is Surge Pricing Headed?

Modern Restaurant Management

"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.

Pricing 482
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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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Can Electric Woks Make Great Stir Fry?

EATER

Noodles cook in a wok over a gas-powered flame. | Bob Henry / UCG / Universal Images Group via Getty Images | Grist Many chefs are asking what a future without an over-reliance on gas will mean for culinary traditions like wok cooking This story was originally published by Grist. The first thing you notice walking up to a dai pai dong, one of Hong Kong’s signature open-air street food stalls, is the smoke.

2019 307
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15 Must-Have Restaurant Marketing Tools in 2024

7 Shifts

Let’s be honest - you’re a restaurant operator, not a marketing expert. You got into this business because of your passion for food and hospitality. But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. However, with so much software on the market today, how do you know what to use and where to start?

2024 221
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For fast-casual chains, TikTok creates both love and headaches

Restaurant Business

The social media platform demonstrated its power in more ways than one this week, giving unexpected publicity to Cava's "love button" while putting Chipotle on the defensive.

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MRM Research Roundup: Seasonal Hiring, Online Ordering and Feeding the Workplace

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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What Are We Wearing to Restaurants Now, Atlanta?

EATER

Breaker Breaker on a recent warm afternoon. On a springtime visit to indoor-outdoor Breaker Breaker, Atlantans turned out in crop tops, statement sunglasses, and pops of color Welcome to Best Dressed , an Eater series where restaurant diners show and tell what they’re wearing out to dinner, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.

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Three Myths Around Tipping Culture in America

The Rail

By Jane Slade, Contributor Most of us are used to customers leaving a bit of extra cash on the table as a compliment for a job well done. Whether they want to express their appreciation for a good meal or hope to contribute a little added bonus to their server’s usual wage, tips are always greatly appreciated by waiting staff and restaurant managers alike.

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Sam Bakhshandehpour named global CEO of José Andrés Group

Restaurant Business

The Washington, D.C.-based multiconcept operator also received an investment to fuel its growth.

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Be Open to the Upsides

Modern Restaurant Management

Union Square Hospitality Group Founder Danny Meyer returned to his alma mater Trinity College-Hartford to deliver their 198th commencement speech. In the address, Meyer said the most important question he asks himself every day is: “What could possibly go right?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Finally, a Kitchen Renovation Show for People Who Actually Cook

EATER

Ellen Marie Bennett is the host of Tastemade’s Kitchen Glow Up. | Angel Montalvo On Ellen Bennett’s new Tastemade show ‘Kitchen Glow Up,’ functionality comes first When my dad moved into his current duplex, he quickly found that the hood over his stove didn’t connect to anything. Not that it hadn’t been installed correctly, just that it was a stainless steel funnel smacked to the wall, with nothing inside.

Design 318
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PRAISE FOR THE NEIGHBORHOOD RESTAURANT

Sante

Operating a neighborhood restaurant is a labor of love. The work is physically, mentally, and emotionally difficult but spiritually rewarding. Continue Reading The post PRAISE FOR THE NEIGHBORHOOD RESTAURANT appeared first on Santé Magazine.

Magazine 147
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A regulatory change promises to make the unionization of restaurants even easier

Restaurant Business

Working Lunch: The new process is already being used against single-unit operations.

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AI and Hiring: Balancing Efficiency with Human Interaction

Modern Restaurant Management

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. However, as restaurants embrace this, it's crucial to maintain a balance between technological advancement and human interaction, ensuring that the essence of hospitality isn't lost in the digital shuffle.

Hiring 309
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Inside Fort Worth’s Growing Barbecue Empire

EATER

At Texas Monthly ’s top barbecue spot Goldee’s and its new companion restaurant Ribbee’s, meat and sides get equal billing While working at other barbecue joints in and around Austin, Texas, friends and fellow pitmasters Jalen Heard, Jonny White, and Lane Milne saved up their money to eventually fund their own operation: Goldee’s opened just outside Fort Worth in February 2020 — and its dining room was effectively shuttered by the onset of the pandemic just five weeks later.

2021 294
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234. Restaurant Technology Guys Podcast Ep. 234 – Navigating the Future with Cloud Kitchens: A Deep Dive into Delivery-Only Restaurants

Restaurant Technology Guys

In an era where the convenience of delivery reigns supreme, cloud kitchens are rapidly emerging as a game-changing player in the restaurant industry. This innovative model, which allows for delivery-only services devoid of traditional dine-in spaces, is carving a niche that aligns perfectly with the rapidly evolving consumer preferences for speed, convenience, and quality.

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Former Walk-On's exec Scott Taylor named CEO of new restaurant group

Restaurant Business

Cherry Bounce Hospitality will house three of Hargett Hunter's full-service restaurant holdings, including Trudy's Tex-Mex and Cajun Steamer, with more to come.

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Keeping Things Mellow for 50 Years

Modern Restaurant Management

Mellow Mushroom, the stone-baked pizza brand with a counter-culture essence, is celebrating its golden anniversary. Founded in Atlanta on pizza and beer by a trio of friends who had recently graduated college, the brand currently operates more than 160 locations and is still privately held by one of the original founders. The national campaign will have unique local takes as each individual restaurant is uniquely reflective of its local community while holding true to Mellow Mushroom’s cor

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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The 19 Essentials Restaurants in Seychelles

EATER

Tyler Zielinski Coconut curry and shark chutney at a quintessential takeaway, sushi made from local seafood at a luxury hotel, classic Creole dishes at the oldest restaurant in the country, and more of Seychelles’ best meals Unlike some tropical escapes that pander to tourists with phoned-in continental cuisine or sad buffets, the majority of restaurants in Seychelles, both independent venues and hotel properties, ensure diners actually taste the local food.

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The true cost of POS systems for restaurants

Clover - Restaurants

Like any form of technology or tool for a restaurant, there’s typically an up-front investment for installing and maintaining a point of sale system. Restaurant POS systems enable credit card and digital transactions, and they’re an essential tool for most restaurants today. While restaurant owners will need to account for up-front and potentially ongoing costs, the benefits of POS systems in restaurants can result in increased sales, improved revenue, better customer satisfaction, increased ref

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Portillo's ousts COO as it looks for operational efficiencies

Restaurant Business

After five years with Portillo's, COO Derrick Pratt will depart from the company on June 30. Portillo's said it will search for a new head of operations.

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How to Use the POS System in Your Restaurants to Boost Performance

Apicbase

Efficiency is everything in a restaurant company. Each saved second counts towards a satisfied customer and, more importantly, your bottom-line profit. This is where a state-of-the-art point-of-sale (POS) system comes into play. It is your secret weapon for excellence. A modern EPOS system is far more than simply a sleeker cash register. It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.