Touch Bistro

JULY 21, 2021

The Best Mexican Restaurant in Eureka serves up tasty staples like quesadillas, tacos, burritos, and more. The restaurant has become so popular, in fact, that they were having trouble managing the high volume of phone calls they were receiving for takeout and delivery orders. Goodbye busy tones, hello online ordering.

Online Ordering 89

Online Ordering Ordering Point of Sale Customer Experience 89

ChowNow

MARCH 10, 2022

Serving up childhood memories and some of the best fare anywhere, these mom-and-pop restaurants count on their regulars to dine-in often, or order takeout when they can’t. As a small town restaurateur, you might be asking yourself “ Why do I need online ordering? Online Ordering Pulls In The Younger Crowd.

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Online Ordering Ordering Small Business Food Order 78

ChowNow

APRIL 18, 2022

One of the easiest ways to raise awareness of your online ordering with your current customers is using in-store marketing materials, like promo cards and targeted signage. when ordering online versus ordering in person or on the phone–so it’s well worth encouraging your regulars to embrace your restaurant’s digital side. .

Online Ordering 78

Online Ordering Dine-in Ordering Download 78

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

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Take-out Innovation Food Safety Kitchen Safety 52

ChowNow

AUGUST 8, 2019

It’s not surprising that in the age of online ordering, pizzerias are uniquely poised to profit. Online ordering grows order volume and size , increases revenue, boosts efficiency , and fosters customer loyalty. Many pizzeria owners and operators are already fed up with these third-party online ordering fees.

Online Ordering 68

Online Ordering Ordering Mobile Ordering Back of House 68

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Restaurant managers also either oversee or directly respond to online reviews. This means you'll need to produce, manage, and analyze the budget and multiple financial reports.

Management 397

Management Management Kitchen Safety Front of House 397

Restaurant Clicks

DECEMBER 10, 2021

We’ve ranked the absolute top rated sushi spots Carroll Gardens has to offer right here for you to check out. You’ll never wonder where to get sushi in Carroll Gardens again once you take a look at what we’ve got for. Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Order Online.

Serving 109

Serving Online Ordering Food Order Travel 109

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 186

Front of House Mobile Ordering Customer Service FOH 186

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. What are they ordering?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Offer Easy Online Ordering. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. When it comes to delivery, you can take the process into your own hands.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

AUGUST 10, 2022

While increasing grocery costs could lead some consumers to eat out instead , it’s clear that restaurants need to do more to justify higher prices and improve the customer experience. Seven out of 10 U.S. Seven out of 10 U.S. First-Rate Service. consumers say they’re happy paying higher prices for great service.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Lavu

MAY 1, 2020

The world is facing tumultuous times with the COVID-19 pandemic, but the silver lining is the need to serve others is surfacing in the food industry as well as for individuals. The opportunities to serve are boundless in this time of need. Organizations Bridging the Gap for Restaurants to Serve Those in Need.

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Serving Healthcare Café Food Truck 78

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.” This serves as a demo version of a guest’s visit. Let’s look at two examples.

2024 208

2024 Social Media Customer Experience Events 208

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. So much so that diners go out of their way to order directly from restaurants they love. We’re always looking for new ways to help restaurants get more from their online ordering and boost their revenue streams.

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

Modern Restaurant Management

FEBRUARY 2, 2022

Take Advantage of Technology. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And the numbers don't lie: at SpotOn, our restaurant clients found that by adding three handheld devices, they can serve 5+ additional tables per day. And that's not all.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Serving smaller portion sizes. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

MAY 10, 2023

For the longest time, there has been an idea that automation would take away jobs. The key is to not be afraid of what automation might take away but to instead imagine what automation can enable you to do. It takes up much time when you think of the number of things you must label. Those require labeling as well.

Online Ordering 179

Online Ordering Social Media Customer Experience Food Order 179

Modern Restaurant Management

FEBRUARY 3, 2022

Many operators also noted that the cost of implementing new health and safety measures – such as providing PPE for staff and upgrading their HVAC systems – was another major expense that wiped out any revenue gains in 2021. Reservations : Most operators are taking a hybrid approach to reservations.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

SEPTEMBER 14, 2020

Given the persistent uncertainty, now is also a good time to upgrade the customer experience and streamline operations with better online ordering, delivery and/or curbside pickup processes. You can also ask staff to complete online questionnaires to assess COVID-19 risks. Optimizing Online Ordering.

Online Ordering 197

Online Ordering Kitchen Safety Food Safety Customer Experience 197

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?

Customer Experience 189

Customer Experience Entertainment Customer Service Transportation 189

Modern Restaurant Management

JUNE 2, 2023

In other words, beating inflation in the restaurant industry takes three steps: trimming food expenses, trimming labor costs and growing revenue. Cutting Down Portion sizes Each year, about 40 million tons of food is thrown out in the US and 40 percent of that comes from restaurants, grocery stores and food service companies.

Seasonal Menu 148

Seasonal Menu Online Ordering Front of House Point of Sale 148

Takeaway Solutions

OCTOBER 29, 2018

Best online ordering system for Thai restaurants and why Takeaway is one of the best benefits you can offer your customers. People love ordering their food from the convenience of their home and having it delivered to the door. We point out the exploding market for takeaway and why you need to offer the service.

Online Ordering 56

Online Ordering Ordering Mobile Ordering Customer Service 56

EATER

JANUARY 31, 2024

Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall. Pan’s shop filled PacMall’s grid-like corridors with long lines of locals and out-of-towners, who made the pilgrimage from New York, Milwaukee, Detroit, and as far as Los Angeles.

Social Media 128

Social Media Online Ordering Hiring Back of House 128

Modern Restaurant Management

APRIL 1, 2020

In response to the influx of delivery and pickup orders at Teriyaki Madness, the brand has added drive-thrus in TMAD parking lots where they didn’t exist originally. Because patrons are not able to dine out, call-ahead orders have increased. We will pick ten winners to receive free bowls for a month (four free bowls!)

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

JULY 28, 2021

Instead, it’s more about restaurant operations and figuring out how operators should manage the cost increase so they continue to earn profits. Balancing out the increased cost impact by focusing on increased margins and revenue. Cost Take-Out Initiatives Across the Extended Value Chain. an hour).

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. Why Self Ordering Is The Future Of The Restaurant Industry?

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Take advantage of the software’s assignment recommendations to maximize seats.

Technology 147

Technology Front of House Back of House Online Ordering 147

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Run an app only promotion.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148