Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Table of Contents. What does 86 mean?

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

AUGUST 5, 2020

Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders. The order fulfillment process gets slowed down if your staff don’t know who is responsible for what. Decide who will be in charge of managing takeout and delivery orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Restaurant managers also either oversee or directly respond to online reviews. Managing a restaurant is a delicate routine—if we can even call it a routine.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. Due to the pandemic, Ani Ramen knew they could no longer operate their restaurants as they once did—some serious changes were going to happen if they wanted to support and serve their community during and after the pandemic. We serve people.

Front of House 243

Front of House Online Ordering Kitchen Safety Food Safety 243

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. So, where do you start?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

JUNE 2, 2023

In other words, beating inflation in the restaurant industry takes three steps: trimming food expenses, trimming labor costs and growing revenue. Cutting Down Portion sizes Each year, about 40 million tons of food is thrown out in the US and 40 percent of that comes from restaurants, grocery stores and food service companies.

Seasonal Menu 148

Seasonal Menu Online Ordering Front of House Point of Sale 148

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Four Seasons New York: Housing Healthcare Pros. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

DECEMBER 18, 2019

With dinner prep taking place in most restaurants from noon on, you’re open anyway—and the more diners you can attract to buy lunch, the more profitable you become. 33% of Canadians eat out for lunch most-often, not far behind the dinner crowd at 49%. Want to capture the hungry, back-to-school lunch crowd for January?

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Restaurant Clicks

DECEMBER 19, 2021

As Maine’s largest city, Portland offers tourists and residents plenty of things to see and do while taking a break from their busy schedules. ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room. They also serve a wide selection of beer, cider, wine, and milkshakes. Order Online.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

7 Shifts

JANUARY 7, 2021

While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Facebook often encourages me to expand our posts' reach so new customers can find our restaurant online. Bambuu uses Facebook to promote its online ordering page.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

7 Shifts

JANUARY 7, 2020

Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work. If you don’t have 7shifts yet, you can alternatively create a simple Google Form survey or a paper survey for employees to fill out after each shift. Why Care About Employee Engagement?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Restaurant Clicks

NOVEMBER 22, 2021

AlMar Cecconi’s Atrium Dumbo Westville Dumbo Seamore’s Dumbo Celestine Jacob’s Pickles Superfine Thai sidewalk dumboLUV Bread & Spread Front Street Pizza Bklyn Wild Sugarcane Time Out Market New York Em Vietnamese Bistro The Migrant Kitchen Juliana’s Gran Eléctrica The River Café Almondine Bakery Smile To Go Vinegar Hill House.

Front of House 104

Front of House Seasonal Menu Online Ordering Café 104

Restaurant Clicks

DECEMBER 9, 2021

Leave Manhattan and take a stroll through Brooklyn Heights. Enjoy a walk across the Brooklyn Bridge and check out classic brownstones. Whether you are looking for a boozy brunch with your girls or want to take the family out for quality pizza, you’ll find it in Brooklyn Heights. Best Restaurants in Brooklyn Heights.

Online Ordering 114

Online Ordering Front of House Café Reservations 114

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant Clicks

OCTOBER 9, 2021

Over time, taking various road trips and having stopped at many of the restaurants in the city, I’ve listed my favorite Wilmington restaurants below. Check out our list of the best restaurants in Wilmington! Check out our list of the best restaurants in Wilmington! Order Online.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

Restaurant Clicks

MAY 31, 2021

Though you could do that at home, I recommend checking out a few of the wine bars in town. Better yet, some of the spots on this list also have bottle shops so you can purchase a whole bottle to take home with you. Check out Jet Wine Bar. Order Online. This neighborhood bar serves Spanish cuisine and wine.

Front of House 123

Front of House Online Ordering Bar Back of House 123

Restaurant Clicks

DECEMBER 17, 2021

Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Located two blocks from Brooklyn Bridge Park Pier 4 beach, Saketumi Asian Bistro is casual neighborhood sushi and Japanese food restaurant, offering modern takes on classic Japanese dishes. Order Online.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Restaurant Clicks

OCTOBER 9, 2021

Knight’s Steakhouse Spencer Frita Batidos Zingerman’s Roadhouse Gandy Dancer Krazy Jim’s Blimpy Burger Mani Osteria & Bar The Chop House Detroit Street Filling Station Vinology Restaurant & Event Space The Earle Restaurant Miss Kim Taste Kitchen Pacific Rim By Kana Bao Boys Sava’s Isalita. Knight’s Steakhouse.

Fine Dining 148

Fine Dining Front of House Online Ordering Seasonal Menu 148

Restaurant Clicks

JULY 23, 2021

And with options from take-out spots to sit-down restaurants, you’ll also know where to go for every occasion. Check out Honey’s Sit n’ Eat. Check out Honey’s Sit n’ Eat. This Philadelphia restaurant serves Jewish and Southern comfort food. Order Online. Order Online.

Dine-in 78

Dine-in Front of House Brewery Online Ordering 78

Restaurant Clicks

DECEMBER 8, 2021

Opening its doors in 1961, The Pancake Pantry is Nashville’s official pancake house with over 20 varieties of scratch-made pancakes. On any given morning, there’s a line that snakes out the front door and around the building full of eager breakfast-goers awaiting a fluffy stack of pancakes. Order Online.

Café 104

Café Front of House Online Ordering Food Order 104

Restaurant365

JUNE 17, 2022

Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes. There’s also software for robots that takes them beyond the factory settings. Sunday is just one of the companies using QR codes for order and pay capabilities.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Deliverect

MARCH 24, 2021

They allow businesses to avoid front-of-house overheads, reducing costs while increasing revenue by reaching new off-premise customers. So let’s take a look at who might be thinking about starting a ghost kitchen. But are they the right model to start out with? And what kind of business owner you are.

Food Truck 148

Food Truck Front of House Fine Dining Food Order 148

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132