7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. What about mandatory service charges? It's a constant conversation in the restaurant industry.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

Coaching 379

Coaching Sports Point of Sale Take-out 379

Culinary Cues

AUGUST 4, 2022

Pride in doing things right is a tremendous motivator for employees, owners, and customers and a lack thereof catches up pretty quick. This is a false sense of relief unless restaurant’s view this as a new chance to shine, a chance to be exceptional at what they do whether it is serving pizza or seven-course meals.

Front of House 333

Front of House Coaching Uniforms Back of House 333

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. Of course, there is a handful of masterful chefs and restaurateurs who can charge crazy prices to sold out audiences. Search through the more than 700 articles on the business of food.

Pricing 357

Pricing Training Consumer Goods Customer Experience 357

Culinary Cues

JANUARY 11, 2022

Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out. Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers.

Customer Experience 372

Customer Experience Café Training Hospitality 372

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States.

Fine Dining 470

Fine Dining Food Supply Customer Service Presentation 470

7 Shifts

NOVEMBER 22, 2021

It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Meet a Bank Lender.

Document 393

Document Cash Management Small Business Take-out 393

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Who makes the magic happen? Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. Even for more experienced baristas, busy rushes can be stressful to manage – especially if you need to focus on making sure that you are consistently serving high-quality coffee. Read on to find out what they said.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Average customer headcount. Customer Acquisition Costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Perfect Daily Grind

FEBRUARY 27, 2023

To find out more about how the role of the barista has evolved in the Middle Eastern coffee market, I spoke to three local industry professionals. Read on to find out more. You may also like our article on coffee culture in Iran. Mariam Erin is a Q-grader and food technologist.

Social Media 182

Social Media Back of House Customer Experience 2023 182

7 Shifts

JULY 24, 2020

This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. That’s why we’ve selected 3 books that focus on people—customers and staff. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. This is what we discuss in this article.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. Check us out on social media. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. How to create a restaurant employee evaluation form.

Point of Sale 370

Point of Sale Download Communication Reference 370

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. Read on to find out what they told me. You may also like our article exploring the syrups & flavourings market in the coffee sector. They agree with Holly, saying they take a similar approach.

Design 157

Design Menu Seasonal Menu Social Media 157

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. I was fresh out of university. Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper.

Operations 370

Operations Book Communication Small Business 370

Perfect Daily Grind

AUGUST 2, 2022

Read on to find out what they had to say. You may also like our article on looking out for barista wellbeing after COVID-19. Another survey conducted by the NRA found that over the last ten years, the staff turnover rate for full-service restaurants has increased from 78% to 107%. So why is this issue worsening?

Café 188

Café Hospitality Training Customer Service 188

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

SEPTEMBER 9, 2022

With people dining out less, some restaurant owners are increasingly trying to cut costs to stay afloat. This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. Inflation is promptly changing the behavior of everyone.

Inventory 189

Inventory Equipment Waste Pricing 189

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Sling

MAY 20, 2023

We’ll answer those questions in this article, give you four key features of a good organizational strategy, and show you the best way to get started. Examples of organizational strategy 1) Cost leadership The cost leadership strategy involves leading your particular market in regard to the cost of the goods or services you provide.

Leadership 148

Leadership Customer Service Pricing Marketing 148

Sling

OCTOBER 7, 2023

At first glance, figuring out how to start a cleaning business may seem like an impossible task. In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. How long does a standard cleaning job take to complete? Your business will have to reimburse the customer for that item.

Insurance 78

Insurance Advertising Customer Service Website Management 78

Sling

NOVEMBER 23, 2023

But, by dividing the process into distinct stages and taking it one step at a time, you may find that it’s a lot easier than you thought. Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital.

Insurance 78

Insurance Equipment Customer Service Hiring 78

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. Bean Box is a multi-roaster subscription service in the US. “My What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Perfect Daily Grind

OCTOBER 17, 2022

Read on to find out what they had to say. You may also like our article on opening & managing multiple coffee shops effectively. Customer-facing specialty coffee businesses are generally differentiated from more “commercial” brands by their focus on quality. At that time, we only served roasted coffee,” he says.

Marketing 141

Marketing Franchise Franchising 2009 141

Cheetah

NOVEMBER 17, 2021

Taking advantage of the growing trend of reducing food waste is a great way to achieve both. By taking a few simple actions to reduce food waste, operators can position themselves as a conscious business that appeals to the heart of their patrons. To bolster profits, restaurant operators need to charge more without turning off patrons.

Waste 148

Waste Compost Food Social Media 148

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185

Deliverect

APRIL 9, 2021

Just Eat Takeaway.com currently operates in 20+ countries, with its subsidiary Takeaway.com serving Belgium, Luxembourg, Bulgaria, Portugal and Romania. Does that mean restaurants without a delivery service of their own cannot join the platform? Fill out the form with your name, address, restaurant name, and contact info.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

NOVEMBER 21, 2023

In recent years, the food service industry has witnessed a growing emphasis on sustainability and energy efficiency, making it imperative for restaurant owners and managers to seek out energy consumption curtailment strategies while ensuring a pleasant and comfortable atmosphere for their patrons and staff.

Equipment 117

Equipment Outdoor Sustainability Fine Dining 117

Modern Restaurant Management

JUNE 4, 2021

” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. Registering on GMB is free and taking the time to do this pays off for restaurants by allowing Google to recommend an eatery to people searching for dining options in the area.

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant Engine

NOVEMBER 24, 2021

As a food service entrepreneur, you want to control your costs as much as possible, so you don’t have to drastically increase menu prices and pass them on to your customers. In this article, we look at how food service entrepreneurs are finding creative ways to manage food costs. Thin Out Your Menu.

Food 118

Food Management Management Website Management 118

Modern Restaurant Management

NOVEMBER 12, 2020

Virtual kitchens, with their low barriers to entry and streamlined delivery focus, are a smart and inexpensive way to get your food into customers’ hands. Millennials, who often prioritize convenience and on-demand services, have been the primary force driving the success of delivery-focused restaurants.

Food Truck 203

Food Truck 2030 Front of House 2025 203