Culinary Cues

OCTOBER 30, 2023

The path will involve a focus on physical plant, dynamic location, extraordinary service, relentless attention to detail, and way over the top food quality and uniqueness. The focus on location, physical plant, and extraordinary service may be off your radar but the hot dog – oh my God, it must be earth shakingly good.

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

7 Shifts

OCTOBER 20, 2022

It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. What about mandatory service charges?

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Who makes the magic happen? Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Culinary Cues

JANUARY 23, 2023

Mostly methodical once an understanding of the playing field is in hand, it is always inspiring when a coach/leader throws in a curve ball, a trick play, or an unexpected new menu item or style of service – something that makes the competition scratch their heads, and fans jump out of their seats.

Coaching 374

Coaching Sports Point of Sale Take-out 374

Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. Those who are successful in the restaurant business live and breathe service and hospitality.

Customer Experience 367

Customer Experience Café Training Hospitality 367

Perfect Daily Grind

MAY 29, 2023

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight. Which solutions can coffee shops and roasters use?

Customer Service 151

Customer Service Customer Experience Equipment Café 151

Culinary Cues

AUGUST 4, 2022

Pride in doing things right is a tremendous motivator for employees, owners, and customers and a lack thereof catches up pretty quick. This is a false sense of relief unless restaurant’s view this as a new chance to shine, a chance to be exceptional at what they do whether it is serving pizza or seven-course meals.

Front of House 328

Front of House Coaching Uniforms Back of House 328

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. 64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Remember only 1.4%

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Prime Filet or 14 oz.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. Even for more experienced baristas, busy rushes can be stressful to manage – especially if you need to focus on making sure that you are consistently serving high-quality coffee. Read on to find out what they said.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. This is what we discuss in this article.

Mobile Ordering 215

Mobile Ordering Employee Relations Food Order Customer Service 215

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Average customer headcount. Customer Acquisition Costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Perfect Daily Grind

FEBRUARY 27, 2023

You may also like our article on coffee culture in Iran. The changing role of the barista In specialty coffee shops all over the world, baristas play a key role in the customer experience. As well as honing their technical and customer service skills, more baristas are focusing on roles in education, training, and management.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. You may also like our article exploring the syrups & flavourings market in the coffee sector. It helps to keep customers interested as it builds anticipation,” he explains. “It

Design 157

Design Menu Seasonal Menu Social Media 157

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. Another survey conducted by the NRA found that over the last ten years, the staff turnover rate for full-service restaurants has increased from 78% to 107%. Read on to find out what they had to say. So why is this issue worsening?

Café 188

Café Hospitality Training Customer Service 188

Perfect Daily Grind

OCTOBER 3, 2022

For many roasters, one of the biggest challenges they face when scaling their businesses is finding wholesale customers. By equipping themselves with the necessary skills and resources, they can successfully draw in new wholesale customers – helping to scale their businesses and drive sales. However, this raises an important question.

Food Supply 170

Food Supply Customer Service Supplies Pricing 170

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Perfect Daily Grind

OCTOBER 9, 2022

Choosing the right location for your espresso machine not only affects barista workflow and customer interaction; it can also create a new focal point for any coffee shop if positioned properly. This can then serve to complement the aesthetics and design of your café to further elevate your brand. Read on to find out what they said.

Café 157

Café Design Customer Experience Point of Sale 157

Modern Restaurant Management

SEPTEMBER 9, 2022

This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. Food service businesses, on average, lose 28-35 percent of their income annually from pre-consumer food waste. Inflation is promptly changing the behavior of everyone.

Inventory 189

Inventory Waste Equipment Pricing 189

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. Bean Box is a multi-roaster subscription service in the US. “My What is ecommerce? Why has ecommerce become so popular?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

FEBRUARY 13, 2024

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. This article explores some considerations for updating three key sections of your FDD this season and why franchisors should focus on them.

Document 187

Document Franchise Franchising Point of Sale 187

Sling

MAY 20, 2023

We’ll answer those questions in this article, give you four key features of a good organizational strategy, and show you the best way to get started. Examples of organizational strategy 1) Cost leadership The cost leadership strategy involves leading your particular market in regard to the cost of the goods or services you provide.

Leadership 148

Leadership Customer Service Pricing Marketing 148

Perfect Daily Grind

OCTOBER 17, 2022

You may also like our article on opening & managing multiple coffee shops effectively. Customer-facing specialty coffee businesses are generally differentiated from more “commercial” brands by their focus on quality. At that time, we only served roasted coffee,” he says. Read on to find out what they had to say.

Marketing 141

Marketing Franchise Franchising 2009 141

Modern Restaurant Management

APRIL 16, 2020

As you shift the way you do business and try to stay operational amid coronavirus, it’s critical to find ways to promote your offers and let customers know you’re still open for business, even if you’re focused solely on serving customers through takeout, delivery and/or curbside. Show Your Human Side.

Delivery 212

Delivery Marketing Online Ordering Customer Service 212

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Future Food

MAY 25, 2021

As I travel the country again working in various cities and visiting a wide range of food service venues, it is more obvious than ever before, that there is a shortage of adequately trained food and beverage service professionals. This article is one in a series of industry-focused blogs called the ‘Hospitality Mindset’.

Customer Service 148

Customer Service Small Business Food Safety Training 148

Modern Restaurant Management

NOVEMBER 21, 2023

In recent years, the food service industry has witnessed a growing emphasis on sustainability and energy efficiency, making it imperative for restaurant owners and managers to seek out energy consumption curtailment strategies while ensuring a pleasant and comfortable atmosphere for their patrons and staff.

Equipment 117

Equipment Outdoor Sustainability Fine Dining 117

Deliverect

APRIL 9, 2021

Just Eat Takeaway.com currently operates in 20+ countries, with its subsidiary Takeaway.com serving Belgium, Luxembourg, Bulgaria, Portugal and Romania. Does that mean restaurants without a delivery service of their own cannot join the platform? The restaurant’s quality score, based on its customer reviews. Fees and commissions.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185

Sling

JULY 11, 2023

The right hotel management software can help make managing customers and employees easier and more enjoyable for everyone involved. In this article, we discuss some of the top hotel management software solutions so that you can choose the one that’s right for your business.

Hotels 78

Hotels 2023 Management Management 78

Future Food

OCTOBER 20, 2020

As many venues have found recently when they needed to connect with their customers, third-party delivery systems ‘stole’ their customers’ data - and venues paid them for the privilege. This is an important trend not just for customers, but for the venues as well. How would you rate this article overall? Satisfactory.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. The pymnts.com article notes: “More than three-quarters of U.S. When cell phones got smart, they became the shiny new technology toy. Opens up a New Market Among Sight-Challenged.

Marketing 168

Marketing Fast Casual Entertainment Article 168

Sling

OCTOBER 7, 2023

In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. Take the time to learn as much about the cleaning industry as possible, including answers to questions like: Is there a need for cleaning services in your area? Your business will have to reimburse the customer for that item.

Insurance 78

Insurance Advertising Customer Service Website Management 78