Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

JUNE 4, 2021

” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice. Search engines rank the most relevant results first and the average organic click-through rate (CTR) the very top Google mobile search result gets is 26.9

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. They help boost your bottom line by spending more per visit.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. The law temporarily suspends personal-liability provisions for restaurants impacted by mandated closings or service limitations. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Social Hospitality

SEPTEMBER 27, 2018

Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. With VR, everything is done digitally, so trainees don’t touch or interact with actual food orders or other items. Here are four examples.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. If you have control within your brand to program kiosks, first things first: Add food pictures and descriptions for every menu item, down to the sauces.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Restaurant Engine

MAY 12, 2021

Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. In this article, we look at saving money with cloud kitchens , and how you can benefit from this trend. They want convenience and safety.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Restaurant Engine

JANUARY 27, 2021

In this article, we look at how daily lunch specials can drive new patrons at your restaurant. In order to market your daily lunch specials, you need to determine your target audience, so you know who you’re marketing to. Make sure that your kitchen is able to serve this in a timely manner. Use Mobile Ads.

Specials 116

Specials Mobile Ordering Catering Social Media 116

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. In this article, we look at how to tell if you should start catering. You might consider hiring specific team members for your catering service to ensure it runs smoothly every time. And do you have space to put orders before they are delivered or picked up?

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

The Restaurant Times

JUNE 29, 2020

Your cloud kitchen brand might be serving top-quality food, but effective marketing is necessary to amplify your brand’s reach. In this article, we will provide some useful marketing tips and measures that you must utilize to bring in more business for your cloud kitchen in Saudi Arabia. . Partner With Online Food Aggregators.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

EATER

MAY 5, 2023

Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time. Cost no longer seems to deter customers.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. 1 Restaurant POS Systems Improved Mobility. Today POS systems include portable device capability to improve the staff’s mobility around the restaurant.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Restaurant Engine

JULY 14, 2021

You’ll find offering your customers a smaller menu, they’ll order more because it’s easier to decide. What’s more, in this article, we look at why your customers love smaller menus. The psychology of choice says that your customers want assistance with their purchasing decisions. tweet this).

Waste 126

Waste Customer Experience Website Management Customer Service 126

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Hotel Trundle has done a fantastic job of staying positive with their online presence.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

The Restaurant Times

SEPTEMBER 1, 2021

This article aims to highlight how POS software can transform your restaurant management system by automating it. Simplify Ordering & Billing Procedures. POS software handles the tumultuous task of managing orders from various online and offline channels in a restaurant. Customers serve as the backbone of your restaurant.

POS 52

POS Management Management Cash Management 52

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Offer Online Ordering. Today’s diners want convenience.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Mobile payment processing. Mobile payment processing. Let’s take a closer look at some of these systems.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. This article explains what a POS system is and why you need it, regardless of your type of restaurant. Benefits of POS Systems in Restaurants.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. A Mobile Point-of-Sale System. Mobility is central to a food truck business, and your point of sale should support that. Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

The Restaurant Times

SEPTEMBER 10, 2021

Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. Even in the pre-pandemic times, online ordering was a buzzy topic. This article will highlight the growth of POS technology and how restaurants can leverage it to refine their operations.

POS 59

POS Operations Website Management Online Ordering 59

EATER

MAY 26, 2021

There were tea rooms at various price levels — “Look at the prices and watch the Fords go by,” wrote one customer in an early guest book — though not all welcomed any traveler. Swan’s Service Station and Canary Tea Room in Pembroke, New Hampshire, served waffles and Sunday specials of lobster and steak. million. “‘Tea

Back of House 124

Back of House Advertising Travel Small Business 124

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Perfect Daily Grind

AUGUST 11, 2019

But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. Evaluate whether your entrance is wide enough to allow a wheelchair or people with other mobility aids to enter.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

The Restaurant Times

MARCH 1, 2022

Customers in restaurants and bars have veered and stretched for a year and a half to adapt to the altering reality of going out in a pandemic. With the introduction of appealing, user-friendly apps and tech-enabled driver networks, as well as shifting customer expectations, ready-to-eat food delivery has emerged as a significant market.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. Another important consideration is the formatting and quality of your menu.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

The Restaurant Times

FEBRUARY 14, 2022

I n essence, internet, ghost, or cloud kitchens are enterprises that do not have the physical capacity to serve walk-in clients and focus solely on delivery orders. While the goal in larger areas will be to increase order frequency, for ‘new’ regions it will be to bring in first-time consumers. Innovations And Investments .

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Next Restaurants

NOVEMBER 6, 2019

This article will focus on some marketing ideas you can use to promote your food and your services to area holiday Christmas parties. We’ll also cover a few liability issues your business will need to address if you want to serve alcohol. But in reality, most businesses do want some kind of bar or drink service at their parties.

Catering 73

Catering Marketing Social Media Email Marketing 73