Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Deliverect

APRIL 9, 2021

Just Eat Takeaway.com currently operates in 20+ countries, with its subsidiary Takeaway.com serving Belgium, Luxembourg, Bulgaria, Portugal and Romania. Does that mean restaurants without a delivery service of their own cannot join the platform? The restaurant’s quality score, based on its customer reviews. Fees and commissions.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. This included online or in-app ordering, mobile payments, and delivery services. Read on to learn more.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. Getting an order wrong damages your profit and customer retention. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. How to create a restaurant employee evaluation form.

Point of Sale 370

Point of Sale Download Communication Reference 370

Tableo

JULY 19, 2023

Customers expect convenience and efficiency in all aspects of their dining experience, including the payment process. The restaurant sector has experienced a paradigm shift thanks to pay-at-table technology, which has completely changed how customers settle their bills.

Technology 75

Technology Point of Sale Customer Experience Reservations 75

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. wine, spirits, caviar, etc.)

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive. Rent is the only thing that’s a constant burden on the business.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Sling

MAY 13, 2023

In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business. 11) Prep cook Busy restaurants will often employ a prep cook to prepare any components of the dishes to be served ahead of time so that production can proceed quickly and efficiently once an order is placed.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

The Restaurant Times

JULY 24, 2021

A billing software eases billing operations by automation and improves the overall customer experience. A good POS helps them enhance the restaurant operations’ efficiency and eventually increases sales and revenue. . it gets easier to reduce the table turnaround time and thereby serve more customers. .

POS 72

POS Online Ordering Inventory Customer Service 72

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Additionally, research the different types of alcohol you can serve and what is popular in the area. It is important to research what type of licenses you need in order to serve alcohol in your bar. Fast and reliable POS system.

Bar 78

Bar License Restaurant Law POS 78

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Apicbase

OCTOBER 28, 2022

If you’re not careful, you risk scaring customers away and pricing yourself out of the market. In the EU and the UK , inflation rose by around 10% on average over the last 12 months, with outliers such as Estonia, where prices of goods and services rose by 25%. These aren’t percentages you can simply pass on to customers.

Pricing 98

Pricing Point of Sale Inventory Seasonal Menu 98

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Goliath Consulting

APRIL 19, 2019

According to an article from eater.com, cashless payments can save an average of seven seconds in deposit transaction time. Customer Orientation. The digital era has afforded businesses the opportunity to collect a wide range of customer data which in turn provides worthwhile insight into consumer habits.

Loyalty Program 104

Loyalty Program Reference Customer Service Customer Experience 104

Touch Bistro

JULY 26, 2021

In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. Not sure what to serve? Having the right tools at your restaurant will make holiday service a smooth operation. Of course, we want the former for you. All hands on deck?

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

MBB Hospitality

FEBRUARY 17, 2021

While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. This article discusses a few of the most popular restaurant point of system, or POS, available on the market today and there advantages.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

The Restaurant Times

MARCH 6, 2023

In this article, we’ll cover all the basics of a restaurant’s profit margin – meaning the average profit margin of different restaurants and how to increase your restaurant’s profit margin. This data should be easily accessible from your restaurant’s point-of-sale (POS) system. What Is The Average Profit Margin For Restaurants?

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Lavu

JANUARY 21, 2020

One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Restaurant Engine

OCTOBER 5, 2022

In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. In this article, we look at five technology innovations your restaurant should be using. #1: In this article, we look at five technology innovations your restaurant should be using. #1: tweet this).

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. In this article, we will explain the ideal profit margins for each restaurant category. Full-Service Restaurants. Full-service refers to the service you receive in a typical sit-down dinner.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? You must design a well-thought-out cafe floor plan to make sure you provide a pleasurable experience for your customers and staff (as well as satisfy all legal requirements for your cafe!). What is a Cafe Floor Plan?

Design 52

Design Café Customer Service Outdoor 52

Rocket Fuel

MAY 1, 2023

Ensure kiosks are user-friendly and strategically placed within your restaurant. Ensure kiosks are user-friendly and strategically placed within your restaurant. Kiosks are also a great tool to overcome the labor shortage —With kiosks in your dining room, you can put more of your staff BOH and allow your customers to self-serve.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. The overall benefits of a BNG POS System. Having a POS software system in place is a key way of creating immediate and more frequent sales. Let’s take a closer look at some of these systems.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

The Restaurant Times

SEPTEMBER 15, 2020

In this article, we will guide you through the entire process of starting a waffle restaurant in Dubai. . We have prepared a comprehensive list that will serve as a helpful guide in opening a waffle restaurant in Dubai. . Make the service area pleasant and welcoming for the customers. Restaurant Interior and Furniture.

License 52

License Social Media Online Ordering POS 52

The Restaurant Times

MARCH 29, 2021

In this article, we have shared some techniques that restaurants in the UAE can utilize to attract new customers, widen the customer base, and maintain steady cash flow. Mentioned below are time-tested sales-building ideas that will attract more customers and increase revenues for your restaurants in the UAE. .

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

The Restaurant Times

DECEMBER 22, 2021

This article aims to highlight the ways you can improve your restaurant operations, boost revenue, and maximize profits. Especially post COVID-19, you must leverage technology to drive customer experience. Collaboration with third-party delivery services like Zomato, Swiggy, Doordash, etc. Let us look at them one by one. .

Operations 52

Operations Customer Service Hiring Inventory 52

The Restaurant Times

JULY 25, 2021

This article aims to show how UK restaurateurs managed to increase restaurant sales in the new ‘touchless’ world and discuss some of their best practices. . With normal services making a comeback, restaurateurs must be thinking – finally the time is here to increase restaurant sales and make up for lost revenues.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. When customers purchase gift cards, restaurants can use that cash immediately. Attract New Customers. Brand Awareness. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

The Restaurant Times

MARCH 31, 2021

KOT, an abbreviation for Kitchen Order Tickets, is a note that includes the details related to the table number, items ordered, and the quantity, which is forwarded to the kitchen staff after a customer places an order. This article will discuss why having an automated KOT printing system is a must-have for your restaurant business.

Online Ordering 52

Online Ordering POS Customer Service Food Order 52

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Modern Restaurant Management

MARCH 25, 2020

This program started on Tuesday, March 17 out of the catering kitchen of Lee's restaurant, 610 Magnolia, and was able to serve over 400 individuals in the restaurant industry who had recently become unemployed. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115