Squirrel Systems

OCTOBER 26, 2023

Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. Faster Transactions: With POS, servers can process payments more quickly, allowing them to serve more tables in a shorter time frame.

Mobile Ordering 52

Mobile Ordering POS Ordering Point of Sale 52

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 222

Operations Kitchen Safety Food Safety Restaurant Law 222

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. This should include all tables available for seating customers.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

The Restaurant Times

JULY 9, 2021

Customer experience plays a crucial role in determining the success of a restaurant business. It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. A happy customer spreads the word about the restaurant and brings along more customers to your place.

Customer Service 59

Customer Service Customer Experience Consumer Goods Social Media 59

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. In the U.S. In the U.S.

Customer Experience 186

Customer Experience Loyalty Program Mobile Ordering Point of Sale 186

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

POS 106

POS Mobile Ordering Online Ordering Cash Management 106

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. An iPad POS system allows you to run your business from a sleek and modern iPad tablet. iPad POS systems are convenient, portable, and fast.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Bingage

APRIL 14, 2021

POS Systems has changed the pattern of how the restaurant industry works. To be updated and evolv e the latest technology, POS software is being designed for this purpose. What is Restaurant POS software? A restaurant POS software manages and streamlines all your restaurant business operational work.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. In turn, more engaged employees can help deliver a better customer experience , too. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. The most important thing is a solid customer retention strategy.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Mad Mobile

FEBRUARY 13, 2024

The staff is frustrated, the customers are annoyed, and don’t get us started on the back of the house! Sometime after closing for the night, pouring over customer complaints on Yelp, you realize something crucial: you forgot to train your staff. During peak times, your POS becomes a choke point and slows down service.

POS 40

POS Training Management Management 40

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Businesses like restaurants and bars use today’s advanced POS systems to their advantage, and you can benefit from them, too. Let’s take a close look.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 192

Technology Online Ordering Mobile Ordering Customer Service 192

The Restaurant Times

SEPTEMBER 10, 2021

Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . Kitchen Management.

POS 59

POS Operations Website Management Online Ordering 59

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. Getting an order wrong damages your profit and customer retention. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

OCTOBER 13, 2022

But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. These numbers may be troubling, but to address these issues, restaurants must focus on providing the best service they can within their budgets. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

The Restaurant Times

SEPTEMBER 1, 2021

Here is when Point of Sale or POS software comes into the picture. Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs.

POS 52

POS Management Management Cash Management 52

7 Shifts

DECEMBER 13, 2023

In the restaurant industry, wait staff, bartenders, hosts, and counter staff who serve customers are usually considered tipped employees. Your POS should report each server's total credit card sales and total charged tips on credit cards, and the server's total sales (cash and credit card). Management is a different story.

Restaurant Law 222

Restaurant Law Tip Distribution Cash Management Customer Service 222

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Keeping a training manual at service stations or behind bars gives everyone a source of truth and helps iron out those little mistakes.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

AUGUST 20, 2020

If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack. Make sure that the products you choose integrate with your POS for maximum impact! Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JUNE 8, 2021

In the midst of the COVID-19 pandemic and the resulting restaurant shutdowns, online ordering has become the go-to method for many customers. By using loyalty programs as a way to encourage customers to order directly. Increasing customer retention rates by five percent increases profits by 25 percent to 95 percent.

Loyalty Program 209

Loyalty Program Point of Sale POS Email Marketing 209

7 Shifts

DECEMBER 13, 2023

In the restaurant industry, wait staff, bartenders, hosts, and counter staff who serve customers are usually considered tipped employees. Your POS should report each server's total credit card sales and total charged tips on credit cards, and the server's total sales (cash and credit card). Management is a different story.

Restaurant Law 195

Restaurant Law Tip Distribution Cash Management Customer Service 195

Modern Restaurant Management

APRIL 26, 2024

This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 98

Dietary Restrictions Allergens Point of Sale Customer Experience 98

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Total revenue data, or all of your revenue from income statements or POS sales reports. Prime costs.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Determine who will be responsible for delivering orders to customers. If your area has a heatwave, customers may not come for dine-in service, but may still order at home.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. The CDC offers several steps you can take to reduce the risk of illness for your customers, employees, and your community while building trust.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

MAY 23, 2024

You can easily retrieve this data from your POS system. Your restaurant budget serves as the roadmap that will guide you in spending your business' money wisely, give you insight into how your restaurant is faring, and ensure that you are making profits and meeting your financial goals. Why should you create a restaurant budget?

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

7 Shifts

SEPTEMBER 10, 2021

It also eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Tip pooling is a tip distribution method where the tip amount from each customer's bill is gathered and distributed to supporting roles. Table of Contents. What is tip pooling?

Tip Distribution 370

Tip Distribution Management Management Back of House 370

Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff.

Technology 178

Technology Dietary Restrictions Mobile Ordering Point of Sale 178

Modern Restaurant Management

JUNE 28, 2023

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. When did tech tipping “tip the scales” into aggravating customers?

Customer Service 178

Customer Service Mobile Ordering 2023 Customer Experience 178

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? These elements include the following: Number of guests you expect to serve in a day.

License 461

License Hiring Equipment Point of Sale 461

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Get Your Kitchen and Menu Ready to Go ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Optimize your tech Set up an online reservation system to handle more customers smoothly. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

The Restaurant Times

OCTOBER 13, 2021

A good restaurant loyalty program could be a customer magnet for your restaurant. When it comes to rewards programs, customers have expectations, and if those expectations are not satisfied, it can be tough to persuade them to participate in your loyalty program. 5 Ways How A Tablet POS System Can Boost Restaurant Loyalty Programme .

Loyalty Program 52

Loyalty Program POS Allergens Mobile Ordering 52

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. That way, you can reduce the wait time and allow each server to get more customers.

Bar 148

Bar Cash Management POS Point of Sale 148