Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. Even for more experienced baristas, busy rushes can be stressful to manage – especially if you need to focus on making sure that you are consistently serving high-quality coffee. Read on to find out what they said.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

7 Shifts

NOVEMBER 22, 2021

It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Find other business plan resources from GrowThink.

Document 393

Document Cash Management Small Business Take-out 393

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Perfect Daily Grind

OCTOBER 3, 2022

For many roasters, one of the biggest challenges they face when scaling their businesses is finding wholesale customers. Strong competition from larger, well-established roasters – who often have better access to more equipment and resources – can make it difficult to establish new working wholesale relationships.

Food Supply 170

Food Supply Customer Service Supplies Pricing 170

The Restaurant Times

JANUARY 19, 2021

Buying equipment is often considered one of the most tedious tasks while opening a restaurant. As the speed of preparation and customer service depends highly on the kitchen efficiency, you must pay due attention to the quality of your equipment. Essential Restaurant Equipment Buying Checklist For UAE Restaurants.

Equipment 52

Equipment Kitchen Safety Demo Customer Service 52

The Restaurant Times

OCTOBER 22, 2020

Procuring the right restaurant equipment serves as the backbone of a restaurant’s success. According to research by the National Restaurant Association, efficient equipment is the key to significant savings. However, regular maintenance of restaurant equipment is mandatorily recommended to avoid last-minute emergencies.

Equipment 52

Equipment Customer Service Customer Experience Training 52

Perfect Daily Grind

OCTOBER 9, 2022

As espresso machine technology and design have evolved over the past decade, more and more coffee shops have focused on the placement of their flagship piece of equipment. This can then serve to complement the aesthetics and design of your café to further elevate your brand. Read on to find out what they said.

Café 157

Café Design Customer Experience Point of Sale 157

Sling

NOVEMBER 23, 2023

In this article, we’ll discuss the three general stages of starting a business — learning, building, and working — and the specific steps within those stages that can help you get organized on the road to starting your own landscaping business. But, in some cases, other types of bank accounts may better serve your needs.

Insurance 78

Insurance Equipment Customer Service Hiring 78

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Average customer headcount. Customer Acquisition Costs.

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Point of Sale Inventory Employee Relations Customer Service 416

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. Another survey conducted by the NRA found that over the last ten years, the staff turnover rate for full-service restaurants has increased from 78% to 107%. Read on to find out what they had to say. So why is this issue worsening?

Café 188

Café Hospitality Training Customer Service 188

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Multiple restaurants, cafes, bakeries and other food stores integrated takeout and at home delivery to their services to gain customers and keep their business afloat during the crisis.

Compost 209

Compost Sustainability Online Ordering Kitchen Safety 209

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Hotel Trundle Shares Stories of Happiness.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 180

Hospitality Customer Experience Loyalty Program Customer Service 180

Culinary Cues

MAY 21, 2023

Equipment in the kitchen like combi-ovens, sous vide circulators, and cook/chill for large scale operations have made us more efficient and consistent. In all cases, we remain in control of the technology that serves as an effective tool.

Technology 346

Technology Social Media Back of House Front of House 346

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers.

Book 370

Book Management Management Restaurant Law 370

The Restaurant Group

FEBRUARY 21, 2022

But service efficiency can make or break a restaurant. So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. In this article, we’ll take a look at why commercial kitchen and bar design influence a restaurant’s growth and success.

Design 78

Design Bar Kitchen Safety Food Safety 78

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. Bean Box is a multi-roaster subscription service in the US. “My What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. You may also like our article on how technology has changed in the coffee industry over the last few years. Enjoyed this? Perfect Daily Grind.

Café 141

Café Supplies Technology Merchandise 141

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

NOVEMBER 12, 2020

Virtual kitchens, with their low barriers to entry and streamlined delivery focus, are a smart and inexpensive way to get your food into customers’ hands. Millennials, who often prioritize convenience and on-demand services, have been the primary force driving the success of delivery-focused restaurants.

Food Truck 204

Food Truck 2030 Front of House 2025 204

Perfect Daily Grind

OCTOBER 17, 2022

You may also like our article on opening & managing multiple coffee shops effectively. Customer-facing specialty coffee businesses are generally differentiated from more “commercial” brands by their focus on quality. At that time, we only served roasted coffee,” he says. Read on to find out what they had to say.

Marketing 141

Marketing Franchise Franchising 2009 141

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. As a general concept, these health and safety standards dictate the appropriate ways to store, prepare, and serve the food your customers order. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

OCTOBER 7, 2023

In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. Take the time to learn as much about the cleaning industry as possible, including answers to questions like: Is there a need for cleaning services in your area? What type of equipment is necessary?

Insurance 78

Insurance Advertising Customer Service Website Management 78

Touch Bistro

JULY 26, 2021

In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. It involves testing new recipes, training staff on the recipes, ordering inventory and equipment, and printing new menus. Not sure what to serve? Appropriate Equipment.

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

Sling

MAY 13, 2023

In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business. 11) Prep cook Busy restaurants will often employ a prep cook to prepare any components of the dishes to be served ahead of time so that production can proceed quickly and efficiently once an order is placed.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Restaurant Engine

JULY 14, 2021

You’ll find offering your customers a smaller menu, they’ll order more because it’s easier to decide. What’s more, in this article, we look at why your customers love smaller menus. The psychology of choice says that your customers want assistance with their purchasing decisions. tweet this).

Waste 126

Waste Customer Experience Website Management Customer Service 126

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. Hotel Trundle has done a fantastic job of staying positive with their online presence.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Culinary Cues

APRIL 5, 2021

I had no such plan at the age of 16, so like many who will read this article I was stepping out day after day without any direction. I learned the importance of these a bit later on in my life and they have served me well, but I can only imagine how much more could have been if I had been guided in this direction.

Take-out 389

Take-out Small Business Food Order Café 389

Modern Restaurant Management

JUNE 28, 2021

236 allows food service establishments to now sell mixed drinks for off-premises consumption. 5) it must be sold to a customer on the premises or by curbside pick-up. The law assesses “noticeable intoxication” from the viewpoint of employee who served the last drink when the employee served the last drink.

Restaurant Law 132

Restaurant Law Employee Relations Customer Service 2003 132

Goliath Consulting

MAY 8, 2020

Instead of waiting for customers to walk through their doors, businesses can bring its brand to the customers in a catering environment (2). For example, Catersource magazine reported 7 to 8 % as the average pretax profit in the full-service restaurant industry (3). But on average these numbers are much more modest.

Catering 99

Catering Point of Sale Delivery Customer Service 99

The Restaurant Times

MARCH 6, 2023

In this article, we’ll cover all the basics of a restaurant’s profit margin – meaning the average profit margin of different restaurants and how to increase your restaurant’s profit margin. This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. The pymnts.com article notes: “More than three-quarters of U.S. When cell phones got smart, they became the shiny new technology toy. Opens up a New Market Among Sight-Challenged.

Marketing 168

Marketing Fast Casual Entertainment Article 168

Social Hospitality

SEPTEMBER 27, 2018

Customers can order food and pay through an app or online service. Equipped with a bundle of sensors and cameras, it can “see” the food it is working with. Many of these solutions are meant to enrich the customer experience and provide a more enjoyable, convenient solution for engaging with restaurants.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186