Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Culinary Cues

APRIL 29, 2024

Reactionary approaches involve increasing rates of pay, dumbing down menus, reducing hours of operation or levels of service to limit the number of employees needed, raising prices to compensate for higher rates of pay, reducing portion sizes while raising prices, or even looking at automation and technology to “right the ship.”

Front of House 242

Front of House Back of House Training Customer Service 242

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. In theory, it's simple, but this tip-out method is subject to federal laws and another layer of state-by-state laws on top of that. What about mandatory service charges? It's a constant conversation in the restaurant industry. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds. The entire experience was elevated and so were prices.

Back of House 393

Back of House Food Supply Government Dine-in 393

Culinary Cues

JULY 14, 2023

Interestingly, it goes even further because if you take this approach, you quickly understand you can always do that task better tomorrow. If you are just starting out as a dishwasher, then seek to become a world-class dishwasher. Are you a member of the service staff? Why settle for “okay” when you can be “world-class”?

Cash Management 302

Cash Management Uniforms Food Supply Café 302

Culinary Cues

OCTOBER 30, 2023

There is a lesson here for cooks, chefs, and restaurateurs – a simple message that stands out from every other “road to success” Prophet: Whatever you do, do it well. The path will involve a focus on physical plant, dynamic location, extraordinary service, relentless attention to detail, and way over the top food quality and uniqueness.

Fine Dining 357

Fine Dining Front of House Dine-in 2016 357

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. The unpredictable nature of customer buying habits pushes restaurants to maintain inventories that exceed what is reasonable – why? Challenges solved. We can do this.

Social Media 474

Social Media Cash Management Blog Equipment 474

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. To the owner/operator there are two things that define success: customer satisfaction and profit. Most people don’t get it. It simply points to what may be behind it.

Guest Recovery 406

Guest Recovery Seasonal Menu Presentation Customer Experience 406

Culinary Cues

AUGUST 4, 2022

Pride in doing things right is a tremendous motivator for employees, owners, and customers and a lack thereof catches up pretty quick. People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. Apathy is a disease that spreads as quickly as a virus.

Front of House 331

Front of House Coaching Uniforms Back of House 331

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? 64% of those independent restaurants were “full-service”. Why would I choose to support a locally owned restaurant? 35 % of the overall male U.S.

Fine Dining 469

Fine Dining Food Supply Customer Service Presentation 469

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

Coaching 377

Coaching Sports Point of Sale Take-out 377

Culinary Cues

JANUARY 11, 2022

Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out. Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers.

Customer Experience 371

Customer Experience Café Training Hospitality 371

Culinary Cues

APRIL 18, 2023

Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit. Guests will come for the food and the service, but they become raging fans of a restaurant with a story. Is it exciting and unique?

Food Truck 322

Food Truck Back of House Education Training 322

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. Of course, there is a handful of masterful chefs and restaurateurs who can charge crazy prices to sold out audiences. Search through the more than 700 articles on the business of food.

Pricing 355

Pricing Training Consumer Goods Customer Experience 355

Modern Restaurant Management

DECEMBER 21, 2023

Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency. Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

Perfect Daily Grind

FEBRUARY 27, 2023

To find out more about how the role of the barista has evolved in the Middle Eastern coffee market, I spoke to three local industry professionals. Read on to find out more. You may also like our article on coffee culture in Iran. Mariam Erin is a Q-grader and food technologist.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. Read on to find out what they said. What is a “rush”?

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Perfect Daily Grind

APRIL 18, 2023

To find out more about precision in espresso machines, I spoke to three people at Levee – a premium espresso machine manufacturer in Turkey. You may also like our article on how espresso machines work. Older espresso machines often take up more space, and include many stainless steel and plastic elements,” she says.

Design 162

Design Customer Service Point of Sale Café 162

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. The first question is, how do I give the quality service that our guests expect? Quality Service Above All.

Seating 187

Seating Training Customer Service Point of Sale 187

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Modern Restaurant Management

JULY 14, 2022

As I sat down to write this article, all I could think about was how the foodservice industry is so vital to our daily lives. And with the industry taking so many hits over the last few years, how are restaurants supposed to make it through these tough times? When we don’t want to cook, we call our favorite restaurant.

Technology 215

Technology Information Inventory Take-out 215

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? Let’s find out. The customer will tell you how they want to spend, just give them the opportunity and of course, make it memorable! The Merivale group join forces with the SCG.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. This is what we discuss in this article. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Cheetah

APRIL 26, 2021

Food trucks are an excellent way for operators to leverage new location, market, and brand opportunities and raise a new kind of restaurant industry out of the ashes of the old one. Third-party delivery apps are the easiest way to get your food out to more people. Diners are already subscribed to these services.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

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License Certification Kitchen Safety Food Safety 78

Perfect Daily Grind

AUGUST 2, 2022

Read on to find out what they had to say. You may also like our article on looking out for barista wellbeing after COVID-19. Another survey conducted by the NRA found that over the last ten years, the staff turnover rate for full-service restaurants has increased from 78% to 107%. Want to read more articles like this?

Café 188

Café Hospitality Training Customer Service 188

Modern Restaurant Management

MAY 10, 2022

Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. We’re going to park this one here until a little later in this article. Take food cost management for instance.

Supplies 197

Supplies Food Supply Audits Inventory 197

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Use organic ingredients.

2024 52

2024 Food Compost Front of House 52

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

The Eat Restaurant

FEBRUARY 15, 2023

For increasing visitors, there are numerous possibilities for paid advertisements, partner services, and referrals. In this article, you'll find 4 restaurant SEO ideas to help you increase your exposure, traffic, and customers.

SEO 78

SEO Online Ordering Social Media Customer Service 78

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Read on to find out what they had to say. You may also like our article on career progression for specialty coffee baristas. But this may not always be the case. What about soft skills?

Education 187

Education Point of Sale Training Website Management 187

Sling

OCTOBER 7, 2023

At first glance, figuring out how to start a cleaning business may seem like an impossible task. In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. How long does a standard cleaning job take to complete? Your business will have to reimburse the customer for that item.

Insurance 78

Insurance Advertising Customer Service Website Management 78