Restaurant Business

JUNE 23, 2025

Agentic AI “Able to accomplish results with autonomy, used especially in reference to artificial intelligence.” technology News Tech Check Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. But it also shows that true tech talent is an increasingly valuable resource.

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Hiring Mobile Ordering Advertising Leadership 170

The Eat Restaurant

MARCH 13, 2025

Offering exclusive perks or special events for referrals can deepen customer loyalty and turn casual diners into dedicated fans. Choose the type of customers you want to refer others and decide on incentives to motivate them. Turns customers into super fans: People love to feel appreciated.

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Loyalty Program Reference Customer Experience Social Media 78

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). References: [link] [link] [link] [link] [link] Lobdell, Jackie. The same benefit would apply to new franchise buyers. Those who are able are taking advantage of the open real estate.”.

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Franchise Franchising 2021 Fast Casual 393

ChowNow

MAY 9, 2025

Highlighting local flavors communicates quality and makes menu items feel more special, especially on an online menu where youre competing for fast decisions. If youre running a casual spot or pushing takeout through your online ordering system , plain language wins every time. Specificity sells.

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Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Restaurant Business

JUNE 17, 2025

The company says its goal is to grow local economies and refers to itself as a “local commerce platform.” News Tech Check technology delivery Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. It has not disclosed the size of the Commerce Platform business.

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Leadership Advertising 2025 Reservations 180

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home.

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2020 Point of Sale Fast Casual Online Ordering 491

Lavu

MAY 30, 2025

Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Popular casual establishments like Applebees and Chilis have already begun using this technology.

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Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 6, 2019

Written KPI parameters and the definition of success should be accessible by all staff members for easy reference. In the restaurant industry, several food safety and operational issues are consistent issues across restaurants, no matter if they are fine dining, casual dining, fast casual, or quick service restaurants.

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Food Safety Catering Fast Casual Food 284

7 Shifts

AUGUST 27, 2020

Not to be mistaken for your staff training manual , your systems and procedures section should primarily focus on references and answers rather than training and instructions, so everyone can quickly refer back to this handbook. Then you don’t have to peer over their shoulders waiting for them to hit a wrong button.

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Employee Relations Hiring Document Food Safety 370

The Restaurant Group

MAY 17, 2025

When the referred guest visits your restaurant, both the referrer and the new guest typically receive diner incentives or loyalty rewards. These incentives could be discounts, special offers, or unique experiences, making it a win-win for everyone involved.

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Loyalty Program Social Media Customer Experience Email Marketing 78

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. How to measure customer retention.

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Loyalty Program Social Media Customer Service Email Marketing 370

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. During slow times, you may opt to cut shifts and run specials to bring more customers in your door. Customer retention refers to a restaurant's ability to retain or keep, the existing customers that it has. Pizza: 31.3%. Food Cost Percentage.

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Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JANUARY 31, 2025

More than a third (36 percent) are specifically seeking "special occasion" venues, signaling a desire to make this year's celebration more memorable than ever.1 Fast-casual visits overall were down 3.8 Gen Z is driving this trend with 62 percent open to sharing their Valentine's Day celebration with another couple.1

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Marketing Loyalty Program 2024 2025 221

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) you'll use, and what makes your new business special. Check out these successful restaurant ideas.

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Point of Sale Back of House Document Download 397

SpotOn

FEBRUARY 26, 2025

If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. This can also be referred to as operating costs. Spotify, ASCAP/BMI licensing fees), and special events. These can also be referred to as fixed costs or non-operating expenses. Comps & discounts.

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Point of Sale License Insurance POS 90

7 Shifts

SEPTEMBER 6, 2024

Whether you run a casual dining spot or a full-service restaurant, we’ll delve into what COGS is, the factors that affect it, as well as how you can calculate and control it. COGS can be expressed as a percentage of your sales, often referred to as the COGS ratio. What is cost of goods sold (COGS)?

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2024 Seasonal Menu Inventory Audits 195

EATER

APRIL 25, 2023

The story starts in the mid-1990s, when an unknown schoolboy stepped into Fory Fay, a traditional bar and restaurant specializing in seafood and ceviche. Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag. Juan Miguel Pacheco outside Fory Fay.

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Fine Dining Back of House Point of Sale Merchandise 274

Sante

MARCH 22, 2020

Our relationship started as a casual friendship, and over time we have come to laugh or cry together over many different stages of life including motherhood, recipe successes or failures, and sourdough starter tweaking. Sometimes the comfort level with friends made during adulthood is more serious or formal.

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2013 Consumer Goods Agriculture Specials 255

EATER

JUNE 4, 2024

Tunisian and Algerian restaurants like Di-Napoli and Le Tais sell brik pastries, couscous, and fried bread fricassé sandwiches, alongside Chinese restaurants like Ravioli Nord Est , which specializes in pork jiaozi dumplings, or Best Tofu , which is known for fresh, soft tofu dishes.

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Back of House Bar Seasonal Menu 2002 291

Foodable

JANUARY 6, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. We refer to this as a hospitality hug or a hospitality blanket as you will. Listen to "99.

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Hospitality Fast Casual Casual Training 105

EATER

JUNE 1, 2022

Brought to New Haven by Neapolitan immigrants in the early 20th century, apizza refers to very thin-crusted, slightly asymmetrical pies cooked in blisteringly-hot brick ovens. The vibe at these eateries is beach-bum casual; think swim trunks, flip flops, kids with sand buckets, and adults taking advantage of common BYOB policies.

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Food Truck Brewery Seasonal Menu Vineyard 246

Restaurant Clicks

DECEMBER 3, 2021

Watawa is an excellent option for a multicourse dinner, but they also have great lunch specials daily with discounted prices on two or three-roll selections that come with a soup or green salad. Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept.

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Fast Casual Fine Dining Online Ordering Seasonal Menu 133

Lavu

NOVEMBER 17, 2023

This process, often referred to as determining the “profit margin by subtracting,” includes factoring in the cost of ingredients, labor costs, overhead expenses, and other operational expenses. Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus.

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Fast Casual Fine Dining Food Truck Loyalty Program 138

The Restaurant Times

MARCH 8, 2023

It’s important to understand the dynamics of both fast food and fast casual restaurants, whether you’re considering opening a franchise, starting your food business from scratch, or simply trying to decide what kind of restaurant to eat at while on the go. Additionally, it frequently costs less than fast-casual eateries.

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Fast Casual Casual Food Fine Dining 52

Restaurant Clicks

APRIL 5, 2021

They are often referred to as one of the fanciest Indian restaurants in D.C. The Thali for two is an excellent choice for a sampler platter at this casual Indian restaurant, with the decor reminiscent of Bombay. The vibe is casual and is perfect for a lunch with friends. They offer daily specials and have a dog friendly patio.

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Online Ordering Reservations Food Order Outdoor 146

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The entire decision can be found here. Flip’d by IHOP.

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Mobile Ordering Catering POS Online Ordering 251

EATER

DECEMBER 6, 2022

Pay special attention to the pisco list; the ambitious collection, curated by co-owner Glendon Hartley (Service Bar), is among the nation’s largest. The cocktails embody what makes Amazonia so special: its massive pisco collection, the way smoky flavors weave through both food and drink, and how distinctly Peruvian ingredients are the star.

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2022 Fine Dining Dine-in Food Truck 246

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture.

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Dine-in Front of House Back of House Website Management 135

Restaurant Clicks

SEPTEMBER 19, 2021

With a casual dining atmosphere complete with communal dining tables, Texas Jack’s Barbeque creates the full family dining vibe that all barbeque restaurants strive to. 2Fifty Texas BBQ is a restaurant that is casual for diners with a focus on great service. in Riverdale, Maryland, they have recently opened a stall in Union Market.

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Food Truck Food Online Ordering Food Order 127

Restaurant Clicks

APRIL 11, 2025

The casual, down-to-earth setting provides the perfect place to enjoy a satisfying meal. The casual, welcoming atmosphere and helpful staff keep customers coming back. Whether you’re a barbecue connoisseur or a casual diner, Redneck BBQ Lab provides a top-notch experience that keeps customers coming back for more. #25

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Sourcing Customer Service Customer Experience Casual 78

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. The dress code is casual, and it is walk-in only, with no reservations accepted. They are also one of the go-to’s for office catering and special event luncheons.

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Back of House Reservations Website Management Front of House 136

The Restaurant Times

MARCH 7, 2021

The restaurant industry that was once referred to as male-centric is now going through a metamorphosis with women increasingly taking the lead. Ramya Ravi is the Director of Nandhana Group, best known for its multi-cuisine restaurant specializing in Andhra style delicacies. Ramya Ravi, Director, Nandhana Group.

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Food Truck 2012 Fine Dining 2016 98

Restaurant Clicks

NOVEMBER 25, 2021

If fine dining is not your cup of tea, no worries – Chicago has plenty of casual options. I rounded up the best steakhouses in Chicago to give you plenty of ideas for a night out, special occasions, and beyond. If you are searching for a great steak place that is more casual, Tango Sur is it! Check out my picks below!

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Serving Reservations Fine Dining Seasonal Menu 133

Restaurant Engine

MAY 14, 2025

They are more likely to refer others to your restaurant. This can be especially effective for cafs, casual dining spots, or lunch-focused venues. You can even send them specials right to their phone. Personalize your loyalty program so each customer feels special. Loyal, repeat customers: Spend more per visit.

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Loyalty Program Website Management Point of Sale Customer Experience 52

EATER

SEPTEMBER 12, 2023

Shabbat foods are designed to feel just special enough to create a sense of ceremony while easy enough to repeat week in and week out. All of this just so happens to fit very neatly into the kind of cooking we all want to be doing: simple, special, enduring. They were a way to mark a special occasion, not just for having around.

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2023 Book Point of Sale Take-out 363

Buzztime Business

FEBRUARY 3, 2021

NTN will be holding its special meeting of stockholders to consider the merger, the asset sale and related proposals on March 15, 2021 at 9:00 a.m., Additional details regarding the proposals and the special meeting will be made available in the proxy statement/prospectus/consent solicitation statement relating to the special meeting.

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Specials Cash Management Point of Sale Employee Relations 60