Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. However, BOH technology has long been at the bottom of the list for many operators. Better Integrations with Other Technology. Addressing Labor.

Back of House 208

Back of House 2022 BOH Front of House 208

Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. For reference, the top four U.S. food delivery companies brought in roughly $5.5

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

The Restaurant Times

MARCH 10, 2022

Now is the time for the industry players to come up with a plan to settle down the disorderliness triggered by the pandemic, which is where the restaurant operation manual comes in. This article will discuss in detail the importance of an operation manual for a successful restaurant business in the UK. Procedure for staff recruitment.

2022 52

2022 Operations Customer Service Email Marketing 52

Aaron Allen & Associates

JULY 17, 2020

In the wake of the coronavirus pandemic, there is going to be a spectrum of opportunity for restaurant acquisitions available for operators and investors alike. Backing & Growing Strong Foodservice Operators : Chains with high growth potential and a strong balance sheet that could use cash to back further expansion.

2020 110

2020 Back of House Cash Management Specials 110

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

2021 240

2021 Hiring Technology Social Media 240

Sante

OCTOBER 7, 2019

Event date: February 10, 2020 (All day). USA ranks #2 in attendance at Wine Paris 2020. New York, NY: From February 10-12, Wine Paris 2020 is set to welcome over 2,200 domestic and international exhibitors and 30,000 visitors to Paris Expo Porte de Versailles.

Events 101

Events 2020 Certification Workshop 101

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Healthy is also hot this year.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 29, 2023

Both limited-service restaurants (61 percent) and full-service eateries (63 percent) are challenged to accommodate guests while operating with fewer employees. percent below the February 2020 employment peak. The NRA reported in mid-year 2023 that restaurants were 0.5 – Lissa Bowen

2024 123

2024 2040 2023 2013 123

Crunchtime

MAY 10, 2021

In a recent article posted by Restaurant Business Magazine's Peter Romeo , even as sales rebound from the pandemic-hammered levels of a year ago, restaurants of all stripes are struggling to ramp back up because they can’t recruit enough employees. Even with 1.8

Recruiting 78

Recruiting Magazine 2020 Hiring 78

7 Shifts

FEBRUARY 12, 2021

Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. According to Investopedia , a restaurant will generally look to sell for about 25 to 40% of its annual operating income. Restaurant Recruiting During and After COVID-19.

License 444

License Equipment Certification Information 444

Open for Business

MAY 11, 2023

Thanks in part to the racial reckoning of 2020 and the subsequent labor shortage, a lot of restaurants have realized the importance of DEI initiatives in creating a positive workplace culture and attracting and retaining top talent. Disabilities can include learning disabilities as well as physical disabilities.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

JUNE 3, 2021

Host a hiring party : Make recruiting memorable. Ask current employees to help recruit. Interviews with potential employees are being scheduled, but no-shows are the norm. Taco Bell, for example, recently held hiring parties nationwide, an initiative in its fourth year. Think and act outside the norm.

Ordering 179

Ordering Front of House Hiring Recruiting 179

Modern Restaurant Management

DECEMBER 9, 2021

Most restaurant owners would be loath to shutter their doors, especially as customer demand has jumped compared to 2020. Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool. Replace Just-in-Time Scheduling with Predictive Scheduling.

Customer Service 218

Customer Service Retail Food Safety Mobile Ordering 218

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. million down from February 2020.” million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Hot Schedules

MARCH 11, 2021

Due to spikes in cases over the 2020 holiday season, many states across the U.S. From November 2020 to January 2021, the restaurant industry lost nearly 450,000 jobs, representing about 10 percent of the total jobs recovered during the first six months after the initial spring shutdowns, according to the National Restaurant Association.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78

Modern Restaurant Management

JULY 6, 2021

percent of small businesses in accommodations and food service reported that their operating capacity was affected by the availability of employees. In 2020, When I Work saw flexible scheduling grow 10-fold among its customers. A labor shortage isn't easy for any business owner or operator to manage, especially in this industry.

Restaurant Law 180

Restaurant Law Small Business Mobile Ordering Recruiting 180

Sling

AUGUST 9, 2023

November 2020 Virtual Training 101: The Complete Guide For Managers November 2020 How To Calculate And Control Restaurant Labor Cost November 2020 What Is Comp Time?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

MAY 11, 2021

According to a study, more than 60 percent of job applications were completed on a mobile device in 2020. Recruiting is a human process and the tools businesses use should assist in humanizing the experience. Provide Mobile Access. If this is where the talent pool is, this is where the application process should begin.

Hiring 197

Hiring Recruiting Sports Entertainment 197

7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. Your employees love working at your restaurant - so why not recruit them to get more help finding new employees? Holiday Referral Sprints.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Ken Burgin

OCTOBER 5, 2021

There’s very little of the ‘see you on the other side’ mentality that was a saving feature of 2020. What are the challenges that business operators will need to navigate in the next six months? Check the weekly discoveries on Hospo Reset – information & inspiration for restaurant, cafe & foodservice operators.

Food Supply 147

Food Supply Government Tourism Supplies 147

Ken Burgin

DECEMBER 7, 2020

It’s time for a shift in how you promote the opportunities – the talent is out there, so let’s update the recruitment methods. Consider using a professional recruiter. With drastic reductions to visitor visas, overseas workers are no longer the answer that they were before 2020. So why can’t you find good staff?

Recruiting 88

Recruiting Advertising Coaching Social Media 88

Modern Restaurant Management

AUGUST 31, 2021

Operators also continue to grapple with higher input costs, with wholesale food prices increasing at their fastest rate in seven years. 75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded.

2021 180

2021 Beverage Leadership Food Order 180

Perfect Daily Grind

AUGUST 2, 2022

According to the National Restaurant Association’s (NRA) State of the Restaurant Industry mid-year 2021 report , some 75% of US business operators say that recruitment and retention of employees is the biggest challenge for their business. These rates are also increasing year-on-year – including in coffee shops.

Café 188

Café Hospitality Training Customer Service 188

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

MARCH 18, 2020

The restaurant and foodservice industry needs immediate liquidity to compensate for reduced revenue attributed to coronavirus-related declines in order to pay employees, maintain service operations, meet transactional and financial obligations. 35 billion for Community Development Block Grants for Disaster Relief (CDBG- DR) assistance.

Insurance 172

Insurance Employee Relations 2002 2001 172

The Rail

DECEMBER 16, 2022

From increased restaurant unionization to record-high inflation, 2022 was, overall, a pretty rough year for restaurant operators. Restaurant workers were often abused during the apex of the COVID pandemic in 2020 and into 2021. Meanwhile, some restaurants have had to temporarily shut down operations after outbreaks hit their staff.

2022 115

2022 2023 Seating Consumer Goods 115

Touch Bistro

JULY 4, 2021

Not to mention, 84% of operators said their staffing levels are lower than normal. are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

APRIL 11, 2022

A 2020 study in the Harvard Business Review estimated that depression costs U.S. Consider being a leader in this space rather than a follower, it might just help with recruitment and retention too. While expanding eligibility to these programs will impact cost, less expensive plans may have limited engagement.

Communication 191

Communication Restaurant Law Uniforms Customer Experience 191

Restaurant365

APRIL 4, 2022

Until recently, restaurant operators might have spent 2% of revenues on restaurant technology. Restaurant sales fell drastically when pandemic lockdowns began in mid-March 2020. By the end of 2020, that figure plummeted to $678 billion. Partnerships Drive Revenue, Recruitment, and Retention. It’s Getting Better.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

7 Shifts

FEBRUARY 12, 2021

Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. According to Investopedia , a restaurant will generally look to sell for about 25 to 40% of its annual operating income. Restaurant Recruiting During and After COVID-19.

License 195

License Equipment Certification Information 195

EATER

JUNE 15, 2020

From the Editor: I’m proud of our work but know we have a long way to go This post originally appeared on June 13, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. I don’t recognize the Eater of 2008 in the Eater of 2020. Read the archives and subscribe now.

Food 75

Food 2008 Education Recruiting 75

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. These difficulties are producing instability, forcing operators to cut costs and find new niches. According to Mastercard , contactless payments were used by 80% of people surveyed in 2020.

2022 98

2022 Front of House Cash Management Online Ordering 98

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? The rise of ghost restaurants and virtual kitchens is leading many experts to predict that restaurant owners and operators are investing in off-premise to encourage future business growth.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147