Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Download the full report here.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

MARCH 28, 2022

The spike of take out and delivery orders that began with covid makes it all too easy to forget that prior to March 2020, guests had already begun moving that direction. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees.

2022 212

2022 FOH BOH Recruiting 212

Crunchtime

MAY 10, 2021

In a recent article posted by Restaurant Business Magazine's Peter Romeo , even as sales rebound from the pandemic-hammered levels of a year ago, restaurants of all stripes are struggling to ramp back up because they can’t recruit enough employees. Even with 1.8

Recruiting 78

Recruiting Magazine 2020 Hiring 78

Modern Restaurant Management

NOVEMBER 24, 2020

That said, restaurants didn’t have COVID-19 written into their budget at the beginning of 2020. In fact, the industry had a turnover rate of 75 percent in 2019 and this trend was aggravated in 2020 by the pandemic. Seasonal business owners should be consistently looking for ways to cut costs during slower times.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Aaron Allen & Associates

JULY 17, 2020

The advantages of having liquidity during a recession include the ability to recruit the strongest talent, get prime locations (often with better lease terms), and gain market share (often at the expense of competitors who cannot afford the necessary investments). Portfolio Planning and Rationalization. Operating Partnerships.

2020 110

2020 Back of House Cash Management Specials 110

Modern Restaurant Management

JUNE 3, 2021

Host a hiring party : Make recruiting memorable. Ask current employees to help recruit. Interviews with potential employees are being scheduled, but no-shows are the norm. Taco Bell, for example, recently held hiring parties nationwide, an initiative in its fourth year. Think and act outside the norm.

Ordering 180

Ordering Front of House Hiring Recruiting 180

Modern Restaurant Management

DECEMBER 29, 2023

percent below the February 2020 employment peak. As we step into 2024, my prediction is that the spotlight will fall squarely on retaining top talent, focusing on recruitment, onboarding and ongoing training. The NRA reported in mid-year 2023 that restaurants were 0.5 – Lissa Bowen

2024 124

2024 2040 2023 2013 124

Modern Restaurant Management

DECEMBER 14, 2021

percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7

2022 204

2022 Employee Relations Outdoor Fast Casual 204

Modern Restaurant Management

APRIL 13, 2022

To set your business apart when it comes to recruiting and retaining staff, look to payroll and benefits technology. billion combined revenue from April to September 2020, more than twice as much as their combined revenue in 2019. For reference, the top four U.S. food delivery companies brought in roughly $5.5

POS 216

POS Food Supply Mobile Ordering Point of Sale 216

Lavu

DECEMBER 20, 2019

Accounts Payable Specialist 1, Crawford Thomas Recruiting (Federal Way, WA) (Replace with link to current job). The post Accounts Payable Jobs: What They Are and 10 Great Opportunities for 2020 appeared first on iPad Point of Sale System for Restaurants, Bars & More. This is a unique aspect of an AP position.

2020 78

2020 Insurance Education Employee Relations 78

Modern Restaurant Management

FEBRUARY 3, 2022

“While our findings reveal just how much has changed since our 2020 report, they also show how resilient FSRs have been throughout these extraordinary times. However, with an average turnover rate of 23 percent, it’s overwhelmingly clear that operators need to focus even more on employee recruitment and retention.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

Modern Restaurant Management

JANUARY 10, 2022

After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. Different operators are finding various solutions to recruiting issues, and many are looking for other ways to help manage labor costs until the market becomes more normalized.

Back of House 208

Back of House 2022 BOH Front of House 208

Open for Business

MAY 11, 2023

Thanks in part to the racial reckoning of 2020 and the subsequent labor shortage, a lot of restaurants have realized the importance of DEI initiatives in creating a positive workplace culture and attracting and retaining top talent. Disabilities can include learning disabilities as well as physical disabilities.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

FEBRUARY 9, 2021

The seemingly never-ending battle to attract workers to open jobs is being driven by an overall smaller industry labor pool stemming from limitations in how companies are competing for and ultimately recruiting workers.

2021 240

2021 Hiring Technology Social Media 240

Harver Hospitality

OCTOBER 15, 2020

Discover how combining recruiting technology and great candidate experience helps you hire the best QSR employees!

Hiring 78

Hiring Recruiting 2020 Technology 78

Modern Restaurant Management

MAY 11, 2021

According to a study, more than 60 percent of job applications were completed on a mobile device in 2020. Recruiting is a human process and the tools businesses use should assist in humanizing the experience. Provide Mobile Access. If this is where the talent pool is, this is where the application process should begin.

Hiring 197

Hiring Recruiting Sports Entertainment 197

Ken Burgin

DECEMBER 7, 2020

It’s time for a shift in how you promote the opportunities – the talent is out there, so let’s update the recruitment methods. Consider using a professional recruiter. With drastic reductions to visitor visas, overseas workers are no longer the answer that they were before 2020. So why can’t you find good staff?

Recruiting 88

Recruiting Advertising Coaching Social Media 88

7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. Your employees love working at your restaurant - so why not recruit them to get more help finding new employees? Holiday Referral Sprints.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Sling

AUGUST 9, 2023

November 2020 Virtual Training 101: The Complete Guide For Managers November 2020 How To Calculate And Control Restaurant Labor Cost November 2020 What Is Comp Time?

Article 78

Article 2023 2022 2021 78

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million down from February 2020.” Recruitment has long been a challenge in the restaurant industry. It can be challenging but being strategic about your recruitment and hiring process can make a big difference.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

APRIL 11, 2022

A 2020 study in the Harvard Business Review estimated that depression costs U.S. Consider being a leader in this space rather than a follower, it might just help with recruitment and retention too. While expanding eligibility to these programs will impact cost, less expensive plans may have limited engagement.

Communication 192

Communication Restaurant Law Uniforms Customer Experience 192

Foodable

MAY 21, 2021

In 2020—unlike most businesses in the industry—Foxtrot sales increased over 100 percent. We’ve been able to recruit some really great talent from Starbucks, Momofuku, and Whole Foods to build those programs within the company.”. As we exit the year, we’ll probably get closer to 30 percent.”

Café 90

Café Fast Casual 2014 Recruiting 90

Hot Schedules

MARCH 11, 2021

Due to spikes in cases over the 2020 holiday season, many states across the U.S. From November 2020 to January 2021, the restaurant industry lost nearly 450,000 jobs, representing about 10 percent of the total jobs recovered during the first six months after the initial spring shutdowns, according to the National Restaurant Association.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78

Modern Restaurant Management

DECEMBER 9, 2021

Most restaurant owners would be loath to shutter their doors, especially as customer demand has jumped compared to 2020. Flexible self-scheduling can be positioned as a great benefit to potential employees, making it a powerful recruiting and retention tool. Replace Just-in-Time Scheduling with Predictive Scheduling.

Customer Service 219

Customer Service Retail Food Safety Mobile Ordering 219

Modern Restaurant Management

JULY 6, 2021

In 2020, When I Work saw flexible scheduling grow 10-fold among its customers. While it might be tough to recruit and retain quality employees right now, it is not impossible. The easiest and quickest way to incorporate a flexible schedule is to use a workforce management software.

Restaurant Law 180

Restaurant Law Small Business Mobile Ordering Recruiting 180

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. In March and April of 2020, the onset of the COVID-19 pandemic saw the restaurant industry suffer far more job losses than any other sector. Get Creative with Recruitment.

2021 98

2021 Employee Relations Hiring Recruiting 98

7 Shifts

FEBRUARY 12, 2021

Despite the unfortunate closures, new restaurants are opening every day, and at rates close to what they were prior to March of 2020. Restaurant Recruiting During and After COVID-19. The dream of opening a restaurant is held by many, and it hasn’t been sullied by the pandemic. Each has advantages and disadvantages.

License 444

License Equipment Certification Information 444

EATER

JUNE 15, 2020

From the Editor: I’m proud of our work but know we have a long way to go This post originally appeared on June 13, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. I don’t recognize the Eater of 2008 in the Eater of 2020. Read the archives and subscribe now.

Food 76

Food 2008 Education Recruiting 76

Foodable

MARCH 22, 2022

The chain took on a new group of new investors in 2020 that included private-equity firm General Atlantic, as well as D1 Capital Partners, T. Chipotle Chippy Chipotle has recruited a mechanical employee to take the weight off the hard-working humans. Rowe Price, Lone Pine Capital and XN.

Recruiting 52

Recruiting Fast Casual Franchise Franchising 52

Ken Burgin

OCTOBER 5, 2021

There’s very little of the ‘see you on the other side’ mentality that was a saving feature of 2020. Government support grants will be nowhere near as generous as in 2020 and early 2021, and the eye-watering deficits built up by state and federal governments will be constantly used as a reason for cutbacks.

Food Supply 147

Food Supply Government Tourism Supplies 147

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Perfect Daily Grind

AUGUST 2, 2022

According to the National Restaurant Association’s (NRA) State of the Restaurant Industry mid-year 2021 report , some 75% of US business operators say that recruitment and retention of employees is the biggest challenge for their business. These rates are also increasing year-on-year – including in coffee shops.

Café 188

Café Hospitality Training Customer Service 188

The Restaurant Times

FEBRUARY 22, 2022

The outbreak of the pandemic in 2020 ushered in new market dynamics that threw the traditional restaurant business model into disarray. Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation.

2022 98

2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. Other key findings include: Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7%

2021 180

2021 Beverage Leadership Food Order 180

Modern Restaurant Management

MARCH 18, 2020

Create a federal loan program for a business to get a loan equal to lost revenue during an emergency three-month period, with the option for extension through 2020. Before coronavirus, the recruitment and retention of employees was the top challenge for the restaurant industry.

Insurance 173

Insurance Employee Relations 2002 2001 173

Hot Schedules

FEBRUARY 23, 2022

Whether discounts on travel, events, retail shopping, or wellness shopping, giving employees greater access to products and services is an effective recruiting pitch. Gone should be the status quo of pre-2020. Going this route also frees up management from HR administration to complete more front-of-house tasks. b3lineicon|b3icon-boy|?|Boy.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

The Rail

DECEMBER 16, 2022

Restaurant workers were often abused during the apex of the COVID pandemic in 2020 and into 2021. According to the National Restaurant Association, 72% of operators see recruitment and retention as their biggest challenge. What’s causing this push? A perfect storm. Churn rate is about 20% above pre-pandemic levels.

2022 115

2022 2023 Seating Consumer Goods 115