Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. Why is the restaurant industry at a pivotal moment regarding sustainability?

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

Modern Restaurant Management

MARCH 13, 2025

” To learn more about the ICE's past, present and future, Modern Restaurant Management (MRM) magazine reached out to Smilow. Topics such as sustainability and induction cooking are top of mind in the industry—how does ICE respond to offer education to meet the needs of future chefs?

Education 251

Education 2000 Sustainability 2015 251

Modern Restaurant Management

MARCH 25, 2025

If an MUL has to be physically present in every store for things to run smoothly, they are falling short in their responsibility to develop capable GMs. This transition takes time, but it’s essential for sustainable success. Multi-unit success requires striking a balance between empowerment and accountability.

Coaching 322

Coaching Leadership Training Management 322

Modern Restaurant Management

JUNE 5, 2024

What lessons can other restaurateurs take away about being more sustainable and energy friendly? For our menu, we offer garden-to-table dishes focusing on local, regional & sustainably sourced produce, seafood, meats, and poultry options. Are there any best practices or tips? What has the response been from guests?

Certification 474

Certification Sustainability Design Seasonal Menu 474

Modern Restaurant Management

APRIL 29, 2025

From the quality and friendliness of the service, to the speed and presentation of the dishes, these insights highlight areas that may need improvement. Loyalty is the cornerstone of a sustainable brand, with word-of-mouth being one of the most powerful marketing tools.

Franchise 282

Franchise Franchising Uniforms Dine-in 282

Modern Restaurant Management

OCTOBER 18, 2022

The migration to electronic vehicles (EVs) presents a great business opportunity for restaurants, allowing you to entice key stakeholders – and drive specific behaviors – simply by adding charging stations in your parking lots. Demonstrate your commitment to sustainability. Attract consumers, employees, and investors.

Food Safety 473

Food Safety 2040 Audits Consumer Goods 473

Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Focus on Sustainability The impact of food waste is staggering, with U.S.

2024 473

2024 Customer Experience Compost Loyalty Program 473

The Rail

MAY 30, 2025

What you offer and how you present it count, whether it's plant-forward cuisine, fusion cuisine, or interactive dining arrangements. Lease agreements in 2025 present further difficulties flexibility, rent escalation provisions, and zoning rules now demand close examination.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

DECEMBER 10, 2020

Restaurants owners and managers who are operating on life support need to do more than fundraise to sustain their employees and pay the rent; they need to seek out partnerships and collaborations with other industries for their mutual survival and benefit. It’s the time for us to rethink what a private event means.

Education 493

Education Entertainment Social Media Sustainability 493

Perfect Daily Grind

MAY 8, 2023

Sustainability continues to be a pressing issue in the specialty coffee sector – and for good reason. With demand for more sustainable coffee continuing to grow , it’s essential that industry professionals and stakeholders limit their environmental impact as much as possible. What does “sustainable” really mean?

Sustainability 199

Sustainability Consumer Goods Social Media Recycling 199

Modern Restaurant Management

DECEMBER 21, 2021

To position themselves for sustainable growth, restaurants must respond quickly. Focusing on predictive analytics and automation addresses several common issues that brands face today, which present ample opportunity for bottom line improvement. Inflation on both wages and commodities are putting major margin pressure on brands.

Supplies 491

Supplies Point of Sale Back of House Customer Experience 491

Modern Restaurant Management

NOVEMBER 10, 2021

This shift in behaviour is welcome news for the hospitality sector and presents a unique opportunity for anyone considering launching their own business. Sustainable Tourism Is on the Up. For businesses keen to really benefit from this trend, it pays to look at your own sustainability credentials.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

MAY 26, 2020

Focus on your core strengths to sustain sales and keep your customers coming back. Additionally, 63 percent of customers have changed their mind about what restaurant to order from because of a coupon or promotion presented to them while browsing.

Social Media 519

Social Media Coupons Customer Service Customer Experience 519

Modern Restaurant Management

DECEMBER 28, 2021

Just as one issue seemed fixed, another presents itself. service line because our menu consists of purposeful items, most of which are raw, natural, unprocessed, and simple foods that are sustainably sourced. Lower overhead, limited labor requirements, and a sustainable, stable supply chain.

Franchise 492

Franchise Franchising 2022 Fast Casual 492

Modern Restaurant Management

MARCH 20, 2024

Whether founders need funding for geographical expansion, marketing or operational enhancements, presenting a compelling case to potential investors is required. Prioritizing profitability through effective cost control measures, revenue optimization, and prudent investment allocation lays a solid foundation for sustainable growth.

2024 450

2024 Cash Management Food Sustainability 450

Modern Restaurant Management

FEBRUARY 13, 2024

Where franchisors can miss an important opportunity is in the presentation of the financial information. Franchisors should carefully evaluate both the data being disclosed for the upcoming year and the format in which it is presented, asking questions like: How many years’ worth of data is relevant for the prospective franchisee?

Document 468

Document Franchise Franchising Point of Sale 468

Modern Restaurant Management

MARCH 14, 2023

Firstly, many restaurants haven’t secured their payment processes enough to keep up with burgeoning “distanced” payments in the form of online ordering on a restaurant website, QR code menus or “card-not-present” transactions. This helps finance teams spot red flags and potential areas prone to fraud.

Technology 487

Technology Cash Management Employee Relations Website Management 487

Modern Restaurant Management

JUNE 4, 2024

Consider this: a disgruntled guest, upset with their dining experience, presents not a setback but a chance for the restaurant to shine. Instead of engaging in debates, successful establishments prioritize understanding the customer's concerns and addressing them with focused attention.

Customer Experience 474

Customer Experience Customer Service Dine-in Sustainability 474

EATER

JUNE 20, 2023

My freezer currently has four pints of ice cream, and tasting the flavors and spitting them out to prevent choking is my present food hack.) We learn how to work with our bodies, sustain ourselves and our communities, and navigate through inaccessible and ableist environments.

Presentation 246

Presentation Social Media Take-out Dine-in 246

Modern Restaurant Management

MARCH 13, 2024

The gap between available positions and willing, skilled workers has widened, putting pressure on service quality and business sustainability. Embracing automation while fostering a skilled and satisfied workforce presents a forward-looking approach to navigating the labor shortage.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Culinary Cues

JULY 23, 2023

It is a close-knit industry of wannabe perfectionists who feel every ounce of pressure that looming failure can present. This is why ownership of the menu is so important to the chef, this is why the exactness of each plate, the consistency of flavor, and the beauty of the presentation are so critical to the chef.

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

The Rail

APRIL 14, 2025

While excellent content marketing presents your restaurant as an authority, paid advertising efforts on Google and social media create focused traffic. Investing in a qualified staff guarantees that expansion is supported by knowledgeable, competent workers who help to assure long-term sustainability.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

SEPTEMBER 7, 2023

Less competition : New movers haven't yet formed brand loyalties or relationships with local businesses, presenting restaurants with a unique opportunity to capture their attention before competitors do. Targeted audience : New mover marketing allows businesses to target a specific audience segment with precision.

Marketing 508

Marketing Loyalty Program Customer Service Catering 508

Modern Restaurant Management

JANUARY 22, 2020

To allow them to live a sustainable lifestyle, you can help them minimize their carbon footprint by creating a zero-waste kitchen. Since the tech-savvy youth tend to be on their phones at all times, being present in social media will help you establish a stronger presence among the younger generation.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Modern Restaurant Management

MARCH 14, 2024

Operational Efficiency Through AI Streamlining Inventory, Embracing Sustainability In the world of event planning, the development of Artificial Intelligence (AI) has catalyzed a revolution in operational efficiency, particularly in the domain of inventory management.

Events 472

Events Customer Experience Innovation Technology 472

Modern Restaurant Management

DECEMBER 9, 2020

The Burger King coffee subscription program – a service that presented an ultra-bargain value proposition to the consumer – has struggled since its inception. It will facilitate initiatives that demonstrate value, convenience and personal service to their customers and drive more sustainable growth.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

DECEMBER 14, 2020

With restaurant foot traffic projected to remain low as tighter restrictions are put into place, smart restaurateurs have adopted a new approach to help them sustain and even grow throughout the pandemic and beyond with ghost kitchens. Become a Marketing Maven.

2030 520

2030 Customer Experience Delivery Uniforms 520

Modern Restaurant Management

AUGUST 4, 2021

Sustainable Financial Model : Have you consistently driven sales and control food and labor costs, creating a sound financial model and profit to propel growth? This is your brand’s overall ability to stay ahead of present or potential competition and the results it drives.

BOH 539

BOH Document Training Operations 539

Modern Restaurant Management

JANUARY 3, 2024

A social media presentation is crucial. ” Although the concept seemssimple, the way you present it matters. Today, a restaurant should be present on all channels where its target audience is active—not just people in general but specifically your potential guests. Let’s look at two examples.

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

MARCH 11, 2025

Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. AI-powered chatbots can match candidates to jobs based on their skills rather than just job titles. – Stewart McClintic, Co-Owner of HQ98.com,

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. It would suggest that more restaurants will routinely incorporate food trucks to help drive their business and sustain revenues San Francisco’s Warfare Tavern, recently opened a food truck in addition to its restaurant.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

The Rail

FEBRUARY 12, 2025

By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. Whether it's a casual restaurant or a fancy dining one, regularly presenting excellent cuisine is crucial. Packaging is essential for maintaining the quality and presentation of food while it is being delivered.

Customer Service 130

Customer Service Customer Experience Back of House Consumer Goods 130

Culinary Cues

MARCH 3, 2021

This is a restaurant world that is not sustainable. Any reasonable person would look at these situations, scratch his or her head and wonder what in the world was everyone thinking. This was the restaurant world, or at least part of it, prior to the pandemic. This is the restaurant world that must change – and it will.

Dine-in 450

Dine-in Small Business Seasonal Menu Café 450

Modern Restaurant Management

MAY 14, 2025

However, the restaurant industry can present significant safety hazards for employees. Ultimately, prioritizing the safety and well-being of everyone in your establishment should always be your top priority, fostering a positive and sustainable business. Dining out should be a relaxing experience for customers.

Kitchen Safety 221

Kitchen Safety Food Safety Equipment Training 221

Modern Restaurant Management

FEBRUARY 7, 2024

They drive the demand for clean labels, responsibly sourced ingredients and sustainability. According to a National Restaurant Association Show presentation, Gen Z consumers care more about authenticity, convenience and aesthetics than price value. Gen Z demands transparency and ethical practices in the food industry.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

The Rail

APRIL 6, 2025

Using surprising complementary components like house-made palate cleansers between meals, amuse-bouche sampling, or little farewell presents will help to build enduring good memories.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

AUGUST 15, 2023

Local ingredients, sustainability and farming traditions are likely to be themes of the season, with chefs from urban Milwaukee and more rural areas presented with an opportunity to carve out new reputations for themselves and the state. For Deane, homegrown culinary options are a central facet of his vision for the future.

Food Supply 419

Food Supply Recruiting Education Influencer 419