EATER

NOVEMBER 27, 2024

While it embodies resilience and survival, born out of government rations during forced relocations, not all Native people view it as a cherished tradition. Fry bread was born out of hardship,” she explains, “but we want to move forward by reclaiming the foods that truly sustained us.” I call it my healthy, unfried bread.

Innovation 321

Innovation Food Truck Seasonal Menu 2004 321

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. Train your staff to build other taking points. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

7 Shifts

JULY 10, 2020

And now, many states and provinces have already begun rolling out their plans to reopen the economy, and many restaurateurs are now planning out their grand re-opening. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Advertise! ??

Events 351

Events Social Media Kitchen Safety Seating 351

Perfect Daily Grind

SEPTEMBER 30, 2020

It can take moments for them to decide whether the space they’ve just stepped into is worth their time, or if they should leave. I spoke to some baristas and café owners to learn about more of the factors that influence café design. How Travel Influences Café Design. Read on to learn more.

Café 209

Café Influencer Design Social Media 209

Modern Restaurant Management

JANUARY 30, 2024

Truly addressing annoyances guests don’t consciously convey or introducing dishes redefining what they previously considered possible take creativity and guts. Take on Investors Only When Absolute Necessity Calls for It During growth phases, bringing on outside investors can be a tempting path to accelerate expansion plans.

Leadership 508

Leadership Small Business Hospitality Cash Management 508

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they have indoor seating or are they takeout-only? Seating capacity. Don't stop there! Traffic times.

License 459

License Hiring Equipment Small Business 459

Social Hospitality: Restaurants

JUNE 22, 2020

The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. To start out with any kind of social media for business, planning is key. Take into account the day of the week, and match to the tone of your post. Under the Influence. Plan Ahead. Then engage with them.

Marketing 440

Marketing Social Media Advertising 2007 440

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. By mapping out your space visually, you can identify hidden opportunities and test various configurations before making physical changes.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Sides are cheaper than entrees, so the more sides you can peddle through your delivery channels, the more profit you’ll get out of your delivery.

BOH 368

BOH POS Influencer Point of Sale 368

Embrace the Suck

APRIL 26, 2020

Now, before you start throwing out the “I’m too busy” excuse for not monitoring your KPIs, allow me to say this: “If you don’t know your numbers, you don’t have a business. These indicators are more predictive than reactive, providing the opportunity to influence and change the future. Bad owner!

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

ChowNow

MARCH 27, 2025

Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction. You take your total food cost for a dish, add a markup (often 3x the cost), and set your price. Finding that balance when pricing menu items takes both math and instinct.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

JANUARY 23, 2025

We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. You can start by ruling out events that wont fit your venue. First, ask what type of event would best fit your venue.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Culinary Cues

MAY 13, 2023

Those who are serious about holding the chef title some day; the ones who are “in it, to win it”, are always wondering what’s the best path to take. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

JANUARY 7, 2021

This way, you can strongly appeal to your customers’ hungry pangs and influence their dining decisions. Without giving away your restaurant’s secrets, you can: Film recipe videos inspired by your restaurant’s take on revered or classic dishes. You can take guests on a quick video tour of your restaurant.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Modern Restaurant Management

JUNE 1, 2020

Lockdown behaviors will even influence consumers to be increasingly willing-to-pay for delivery convenience, and even more so, for delivery directly from the restaurant itself. Take-out and delivery from restaurants offer a welcome reprieve during stay-at-home orders around Covid-19. ” Convenience Is Here to Stay. .

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

The Rail

JUNE 11, 2025

Opening a Second Restaurant: Evaluate Readiness Before Expanding Before diving into logistics, take a step back and assess if your current restaurant is truly ready for expansion. A well-thought-out timeline will help prevent delays and overspending. Be realistic about how long things take — permitting, for example, can be slow.

Management 130

Management Management Equipment Hiring 130

Modern Restaurant Management

MAY 30, 2025

The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. Gen-Z is shaping luxury discovery: 64 percent seek limited brand collabs, and 57 percent rely on influencers or celebrities for product finds. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. " – Olivier Thierry, Chief Revenue Officer, HungerRush.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 474

2024 2023 Food Order 2013 474

ChowNow

FEBRUARY 28, 2025

Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. Third-party delivery apps take a big cut of every salesometimes as much as 30%. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

Online Ordering 195

Online Ordering Ordering Email Marketing Loyalty Program 195

EATER

SEPTEMBER 26, 2023

Parents laugh, whipping out phones to capture the moment. With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

Modern Restaurant Management

JANUARY 12, 2022

Nearly half (47 percent) said they feel like all the delivery and take-out orders result in longer waits when they order in-person and 29 percent said the atmosphere of dining-in is hurt by delivery drivers picking up food. Download the Restaurant Trends for 2022 report for more details. Fast is not fast enough.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 31, 2019

Strong enough to take the risk and I commend you!, First and foremost, it is an almost guaranteed seating. You may question the cost and resources on actively posting on Facebook, Instagram and Twitter but three out five Centennial’s buying decisions are influenced by social media. Social Media Integration.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

EATER

MAY 31, 2024

How do we dress to go out these days? On this afternoon, both the indoor-outdoor bar and the 100-seat patio shaded by an enormous steel canopy were prime spots for sipping on tropically inspired cocktails and dining on seafood. How has your style evolved over the years, especially when going out to eat? I like patterns that pop.

Merchandise 305

Merchandise Casual Back of House Outdoor 305

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. The growth of technology-enabled ordering is evident in the popularity of digital ordering for carry-out.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

EATER

OCTOBER 11, 2023

The idea of making a whole meal out of pepperoni teeters on the line between delightful and stupid, but Bad Roman’s offering seemed unlike most restaurants that are given the TikTok treatment, I felt a call. Mr. Lippman takes her advice, opening Top of the Muffin to You! That’s a million-dollar idea right there.

Social Media 330

Social Media White Paper Front of House Take-out 330

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. It's crucial to invest in ourselves, in particular, in this transitory time to take care of our own and to help us focus on four-wall economics. The first gusto!

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

SEPTEMBER 21, 2020

Last year, based on a series of talks with women working in Detroit’s dining scene, FoodLab published A Seat at the Table , a solutions-based guide to building a better food industry. They’re not taking the community into consideration. It takes active participation and involvement with the community. It’s a part of our DNA.

Food 364

Food Front of House Government Small Business 364

EATER

FEBRUARY 25, 2022

Set in 9,000 miles of pristine parkland, the restaurants of the Canadian Rockies reflect abundant natural resources like wild elk, Saskatoon berries, and fresh trout The Canadian Rockies take everything up a notch. Over the course of 1,000 miles from the U.S.-Canada Grab a box for a trailside picnic.

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The Value of Trust. Based on responses from 1,000 U.S. ” State of Payments.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MARCH 25, 2024

The duo transfomed a dilapidated cottage themselves entirely by hand into an intimate 12-seat restaurant that has received numerous accolades. To learn more about operations at Saint-Germain, Modern Restaurant Management (MRM) magazine reached out to Smith. You need to figure out what balance works best for you.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

EATER

DECEMBER 7, 2022

And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive. If you want to dine out during these times, make reservations as early as possible, or plan to wait; even the lines at the grocery store get interminably long. Where to eat.

Seasonal Menu 245

Seasonal Menu Hotels Tourism Back of House 245

Modern Restaurant Management

AUGUST 2, 2021

With our survey results in mind, there are four definitive ways for marketers to generate authentic customer engagement: use messaging that conveys forward momentum, promote health and safety measures, demonstrate a social conscience and take advantage of in-store retail with promotions and experiences.” In both the U.S.

2021 450

2021 Point of Sale Equipment 2019 450

Social Hospitality: Restaurants

JUNE 22, 2020

The restaurant and food industry is one of the many to take advantage of the marketing opportunities Instagram offers. Plan Ahead To start out with any kind of social media for business, planning is key. Take into account the day of the week, and match to the tone of your post. For example, Monday blues and Friday celebrations.

Marketing 195

Marketing Social Media Advertising Influencer 195