Modern Restaurant Management

AUGUST 23, 2023

Loyalty programs are made to cater to customers' ever-changing needs and expectations. Brands are now seeking creative ways to engage customers in more personalized and unique ways. The need for more personalized and technology-driven experiences drives the constant evolution of loyalty programs.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. Regular training programs that educate staff in a variety of engaging ways can help ensure employees adopt a safety-first mindset.

Training 167

Training Food Safety Employee Relations Insurance 167

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. The picture becomes part of the user experience shared by the guest.

2024 208

2024 Social Media Customer Experience Events 208

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 123

2023 2024 Insurance Employee Relations 123

7 Shifts

JANUARY 23, 2020

Educate yourself If there’s one thing to know when opening a new business—especially a new restaurant—it’s that there’s no such thing as “too much research.” Educating yourself and thoroughly researching every aspect of your new restaurant and your local landscape is only going to help you with fleshing out your plan. Katy, Cartago.

2020 335

2020 Hiring Cash Management Education 335

Restaurant Business

MAY 3, 2023

The restaurant industry has been revolutionized by developments in digital technology, which provides businesses new opportunities to increase efficiency and reach new customers. Increasing digitization over the past few years has transformed how restaurants manage guest experiences, operations, marketing and their supply chain.

Education 105

Education Customer Service Food Supply Technology 105

Modern Restaurant Management

FEBRUARY 28, 2022

In each of the metrics analyzed, similar findings revealed that these cities did not experience worsened trends after implementing vaccine mandates, compared to trends they were already experiencing prior to implementation.

Employee Relations 203

Employee Relations Dine-in Customer Experience Sustainability 203

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Compared to other jobs in the industry], working as a barista doesn’t always require as much experience.” What about soft skills? There are many ways in which baristas can progress in the coffee industry.

Education 187

Education Point of Sale Training Website Management 187

Lavu

NOVEMBER 17, 2023

By comprehending the financial dynamics at play, restaurateurs can make informed decisions that contribute to their overall profits and sustainability. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. To enhance profits, effective food cost management is key.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Lavu

FEBRUARY 2, 2024

Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste. By reducing the amount of food wasted, you cut down on food costs and contribute to the larger goal of creating a sustainable restaurant environment.

Waste 78

Waste Food Compost Audits 78

Perfect Daily Grind

MARCH 21, 2023

He emphasises that they work closely with producers towards achieving a shared vision of improving quality, sustainability, and financial security. Ultimately, working relationships like these can mitigate the risks associated with the volatility of the C market , helping producers to earn a more sustainable income.

Pricing 176

Pricing Supplies Sustainability Communication 176

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Provide a positive candidate experience and showcase your company’s values, mission, and vision during the hiring process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Ken Burgin

JUNE 6, 2023

Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Feedback Evaluation: Create a feedback system using ChatGPT, where employees can share their experiences, ideas, or issues.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Steve Martorano, owner of Cafe Martorano in Fort Lauderdale.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Perfect Daily Grind

MAY 26, 2023

Mon, 22 May SCA announces speaker schedule for 2023 Education Summit to take place in Busan, South Korea. The 2023 Education Summit will take place on 31 May & 1 June. The 2023 Education Summit will take place on 31 May & 1 June. SCA launches survey for its Sustainable Coffee Agenda.

2023 112

2023 Workshop Café Events 112

Perfect Daily Grind

JULY 1, 2022

The educational centre will offer several SCA-accredited courses, such as Barista Skills, Brewing, and Green Coffee. In partnership with USAID Green Invest Asia, the Establishing Carbon Footprint Baselines for Coffee Production is the fifth episode of the seven-part sustainability series. million by the end of the analysis period.

2022 127

2022 Café Webinar Education 127

EATER

MARCH 27, 2024

The common pan sobao experience today is enriched, bleached flour mixed with vegetable shortening, tons of sugar, tons of leavening agents so the bread grows quickly. According to lawyer-turned-baker Carlos Ruiz, many customers prioritized convenience over quality when he opened El Horno de Pane in the Hato Rey district of San Juan in 2016.

Workshop 117

Workshop Food Supply 2016 Point of Sale 117

Future Food

MAY 10, 2022

Business owners are staring down an opportunity cost between short term revenue injections (opening regardless of staffing levels/capability) or sustaining their reputation (scaling back operations to maintain standards), as they are forced to respond to the shift in the industry.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

The Restaurant Times

SEPTEMBER 22, 2022

One of the things they missed the most upon their return was the coffee experience in the USA. . The brand aims to make the coffee experience accessible, affordable, and approachable for the young masses in India. . Then, there are other things like experience and logistics. You can customize a cup of SLAY in multiple ways.

Customer Experience 52

Customer Experience Education Consumer Goods 2015 52

The Rail

OCTOBER 24, 2023

By Indiana Lee, Contributor As a bar or restaurant owner, you always want the best for your customers, including when it comes to the beer they’re drinking. Selecting the Right Beers Perhaps the most important thing you can do to maintain customer satisfaction with your beer is to make sure you’re choosing quality beer to begin with.

Serving 52

Serving Food Supply Supplies Equipment 52

Perfect Daily Grind

MAY 9, 2022

But alongside this enthusiasm, baristas must also develop a broad range of technical skills, as well as knowing how to provide excellent customer service, if they are to be successful. The experience gained is crucial to other positions within the specialty coffee industry.”. Opportunities for growth.

Social Media 150

Social Media Training Café Article 150

EATER

JULY 2, 2021

But a widespread labor shortage within restaurants at large is prompting some necessary conversations about the nature of restaurant work — the hours, the stress, and corresponding pay are simply not equitable or sustainable. Are they doing the same for the customers that are dining in? What are the available healthcare benefits?

Hospitality 98

Hospitality Food Safety Front of House Guest Recovery 98

Modern Restaurant Management

JANUARY 12, 2022

Sustainability and healthy options rising in importance. Despite continued curveballs, most restaurant owners/operators are feeling either very optimistic (30 percent) or cautiously optimistic (60 percent) about their outlook for 2022 as they implement strategies that will change experiences for both diners and staff.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

EATER

JUNE 2, 2021

Jocelyn Guest and Erika Nakamura’s business is fueled by their experiences as butchers, women, queer moms, and small business owners “There are plenty of butchers in the world,” says Butcher Girls co-owner Jocelyn Guest. “A There isn’t really a moment when you’re not learning,” says Nakamura of why she’s drawn to the art of butchery.

Customer Experience 94

Customer Experience Small Business Customer Service Retail 94

Perfect Daily Grind

MARCH 20, 2023

Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. For roasters, selling coffee (as well as brewers and coffee equipment) online can help to educate less-informed consumers in a constructive way. This is so it’s not a blind guess of which coffees they’re purchasing. “We

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. These new restaurant additions will allow more guests to experience the P.F. New CEO at Boston Market.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

The Rail

NOVEMBER 29, 2023

By Nick DiMatteo, Fortyfivegames Bar and restaurant owners are constantly seeking ways to stay ahead of the curve when it comes to attracting and maintaining their customer base. One effective solution for implementing entertainment options in bars is to offer a diverse range of music genres that cater to the different tastes of customers.

Entertainment 59

Entertainment Bar Equipment Sports 59

Ken Burgin

OCTOBER 19, 2021

It’s better to act sooner rather than later, and if you’re expecting sustained price rises over the next 12 months, make plans for a few adjustments every quarter. Finally, if a customer makes a negative comment, they’re the ones in the firing line – give them the tools to defend you.

Pricing 158

Pricing Menu Seasonal Menu Food Supply 158

Modern Restaurant Management

SEPTEMBER 16, 2020

This is good news for restaurants, particularly chains and franchises that want to be environmentally sustainable while saving money in the process. An effective training program will provide employees with hands-on practice using multiple scenarios so that employees gain experience separating different kinds of recyclables from other waste.

Recycling 153

Recycling Waste Workshop Training 153

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180