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THE EVOLUTION OF THE AMERICAN RESTAURANT

Culinary Cues

Culinary School Bonanza – Becoming a Chef is Cool: Not too long ago – cooks learned their trade and aspired to become a chef through in-house apprenticeship and the school of hard knocks. Becoming a chef was a sought-after career, influenced by the sizzle of media and not always based on reality.

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Reaching and Keeping the New Generation of Diners with Effective Customer Loyalty

Modern Restaurant Management

Keep your customers coming back for their favorites by saving their preferences and offering them to place those same orders again. Offering deals that customers can’t refuse is what makes them go through with buying, but influencing loyalty isn’t a one-size-fits-all all approach – do what is best for your restaurant.

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WORK HARD AND BE KIND

Culinary Cues

As I reflect on Dick Cattani, the person that I knew, but was not fully aware of the scope of his influence, I fell on a short, concise, and all-encompassing quote from him that was highlighted in the official RA notice of his death: “Work hard and be kind”. Dick Cattani was a monumental figure in the business of food hospitality.

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Prioritize Mental Health: Strategies for Managing Stress in Restaurants

Modern Restaurant Management

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. In a survey conducted by AmericanAddictionCenters.org, one in ten food service industry workers reported that they are under the influence of drugs for the majority of their work shifts, and around one in 20 alcohol.

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How Virtual Brands Can Help Restaurants Expand Their Reach and Drive Sales

Modern Restaurant Management

Today, virtual brands are disrupting the foodservice industry, with celebrities, YouTube stars and influencers helping them go mainstream. These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews.

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CHEFS – WHAT DOES YOUR MENU REPRESENT?

Culinary Cues

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important!

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How Hygiene Can Bolster Restaurant Performance and Satisfaction

Modern Restaurant Management

Breaking up your workflow across front of house, back of house, and restrooms can help your staff confidently deliver a great meal and a memorable guest experience. Breaking up your workflow across front of house, back of house, and restrooms can help your staff confidently deliver a great meal and a memorable guest experience.