article thumbnail

Restaurant Customer Experience 2020: What Customers Expect

Focus POS

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization.

article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

An Eater’s Guide to Phuket, Thailand’s Island Hotspot

EATER

But mixed in with these are decades-old noodle stalls, casual curry shacks, legendary restaurants, and bustling markets — most of which can be reached on foot, a rarity in Thailand. In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees.

article thumbnail

How to Put Employees First, From 4 Restaurateurs

7 Shifts

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

Hiring 195
article thumbnail

15 creative restaurant promotion ideas and strategies for 2023

Open for Business

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Quick links What are restaurant promotions? Who is the target customer base? What is the goal? What does the data show? A restaurant promotion can be any special offer to guests at a restaurant. What does the data show?

2023 122
article thumbnail

Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. Which is where your restaurant marketing plan comes in.

Marketing 418
article thumbnail

Our Favorite Places to Eat in Billings

Restaurant Clicks

Walkers Grill The Fieldhouse TEN The Burger Dive Uberbrew Bin 119 Ciao Mambo Juliano’s Restaurant Bernie’s Diner Jake’s Bar & Grill Bistecca at the Granary Bistro Enzo Montana’s Rib & Chop House Jake’s Downtown Cafe Zydeco Montana Brewing Company Tao New Asian. Best Restaurants in Billings. Walkers Grill.