Restaurant Customer Experience 2020: What Customers Expect
Focus POS
DECEMBER 11, 2019
Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization.
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