Modern Restaurant Management

MAY 27, 2025

This article explores how restaurants can better prepare for cyber incidents, understand third-party vendor risks, respond effectively when breaches occur and leverage their cyber insurance policies for optimal protection. Implementing a formal vendor risk management program helps restaurants track these requirements across all partners.

Insurance 282

Insurance Document Employee Relations 2023 282

ChowNow

MAY 23, 2025

If you want to escape the guesswork and increase your monthly profits, you need to use menu engineeringit blends psychology, data, and clever design to help you sell more of your most profitable items. Menu engineering is the process of using data and design to make your menu more profitable.

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Menu Seasonal Menu Point of Sale Online Ordering 195

Culinary Cues

APRIL 7, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Kitchen Safety 302

Kitchen Safety Food Supply 2030 Healthcare 302

Culinary Cues

NOVEMBER 10, 2024

In the end, the restaurant’s purpose is to provide a forum for coming together and the role of chefs, cooks, servers, bartenders, managers, and owners is to ensure that the experience embraces and does not offend, satisfies and never disappoints, respects all who enter and be what guests want them to be.

Front of House 433

Front of House Back of House Sourcing Travel 433

Modern Restaurant Management

JANUARY 20, 2025

But behind the friendly smiles and occasional free merch is a strategy designed to make them as much money as possible. Sysco, US Foods, and similar distributors have multiple revenue streams, but in this article, we’ll focus on one of their biggest sources of income: margins. This isn’t a knock on them.

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. I’ll make this connection for you later in this article. This is a trend I hope will go away.

2025 474

2025 Loyalty Program Waste Compost 474

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. ” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

JUNE 14, 2022

Last month, our article summarized the “state of the market” for employee benefits in the restaurant sector. Then we’ll review the best strategies for plan cost management. In our last article in MRM, we noted that none of our restaurant groups raised employee medical premiums for the 2022 plan year.

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Insurance 2022 2023 Article 457

ChowNow

APRIL 11, 2025

Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Also, look for a tablet that has a strong battery life.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. Lack of Managers Is Cause for Guest Complaints. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. Inventory management to keep track of stock levels.

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Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MAY 18, 2022

Typically, the net medical plan cost increase for employers has been 17 percent lower than the gross increase due to plan design changes. Our most recent article in MRM provides more detail on PTO strategies for the restaurant sector. For example, technology can collect data on leave management, providing consistency of rules.

Insurance 531

Insurance 2022 Technology 2023 531

Culinary Cues

MAY 13, 2023

A well-designed program will instill an understanding of discipline, the foundations of cooking, passion, structure, the how and why of cooking, and the professionalism that will help to define the type of chef you may become. This is the biting question, the one that helps a young cook decide what path to take.

Hotels 505

Hotels Point of Sale Cash Management Training 505

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. Look into AI-driven scheduling and automation tools.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Perfect Daily Grind

MAY 7, 2023

Sourcing and buying green coffee is certainly a big part of this, but efficient inventory management is also paramount. However, with many medium or larger-sized roasters often having anywhere up to a year’s supply of green coffee, how can they manage their inventories as effectively as possible? Read on for more of his insight.

Supplies 207

Supplies Management Management Food Safety 207

Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log. Managers are already busy. Communicate Better.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

ChowNow

MARCH 28, 2025

AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage. Thanks to user-friendly software and integrations, many AI tools are now built specifically for independent restaurants and multi-location operators, allowing restaurant managers to implement these tools without needing an IT department.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Logo Design and Color Schemes : A great logo is simple, memorable, and aligned with your brands vibe.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JUNE 25, 2020

Supplement your restaurant’s safety further by training managers to spot the early warning signs of workplace injuries in employees. If your restaurant has the necessary staff, designating additional job rotations and smaller but frequent breaks can help lessen the likelihood of workload burnout.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Perfect Daily Grind

AUGUST 16, 2022

But what factors need to be considered when designing a seasonal menu? I spoke to two coffee shop owners and a head barista to better understand what goes into designing an autumn menu. You may also like our article exploring the syrups & flavourings market in the coffee sector. Tips for designing an autumn menu.

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Design Menu Seasonal Menu Social Media 193

Perfect Daily Grind

MAY 25, 2025

Many are facing the difficult decision to raise their retail prices , seeking new ways to streamline operations and manage cash flow more effectively. You may also like our article on how automation can make the coffee sector more productive. For coffee shops, in particular, margins are tighter than ever.

Café 78

Café Pricing Management Management 78

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These features help restaurant owners and interior designers draft layouts and experiment with configurations.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

ChowNow

FEBRUARY 19, 2025

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Make it clear that this isnt just about management adopting the latest tech trend. Instead, break training into small, manageable steps. Assign a training lead.

Training 195

Training Online Ordering Customer Service Reference 195

ChowNow

MARCH 7, 2025

In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. This confirms to Google that youre the rightful owner of your restaurant, allowing you to update key details and manage your presence in search results. Your first step is to claim and verify your Google Business Profile.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

MAY 21, 2021

Through my time designing numerous restaurant projects, I’ve found a few core factors that can make or break a successful franchise location. An architect can help guide you through building selection and design, while also sorting through the inevitable code issues that arise during restaurant design and construction.

Franchise 508

Franchise Franchising Tip Distribution Design 508

Culinary Cues

OCTOBER 3, 2024

Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article.

Coaching 447

Coaching Restaurant Law Training Article 447

ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. Time Management: 80% of tasks completed often come from 20% of the effort. Servers or managers can casually inquire, How was everything today?

2025 195

2025 Loyalty Program Operations Email Marketing 195

Culinary Cues

AUGUST 22, 2022

There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights. This was a lean, fine-tuned machine that worked from the premise of being manageable and comfortable. More than 800 articles and short stories on kitchens & restaurants.

Seating 474

Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

MARCH 16, 2022

Designated community residents. I’ve previously written an article on my thoughts regarding those topics. They allow for employees to coordinate shifts with their managers, and swap shifts with coworkers who are eligible. These target groups include: Veterans. Temporary Assistance for Needy Families (TANF) recipients.

2006 538

2006 Hiring 2022 Food Supply 538

Culinary Cues

DECEMBER 5, 2023

Wax on, wax off. [] The sous chef is the second in command – the person who is the lead operations manager. Sous chefs are trainers, schedulers, production managers, quality control geeks, motivators, timing engineers, communicators, organizers, and roundsmen able to fill in any position where they might be needed.

Kitchen Safety 446

Kitchen Safety Food Safety Back of House Front of House 446

Lavu

APRIL 25, 2025

One of the most effective tools for achieving this is mobile inventory management. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels. Managing restaurant inventory can be a challenge, but mobile inventory systems simplify the process and save money.

Inventory 78

Inventory 2025 Management Management 78

ChowNow

FEBRUARY 21, 2025

To learn how to get started with Google ordering, check out our article on How to Setup Google Ordering for Restaurants. Designate a specific area for assembling online orders so they dont get mixed up with dine-in tickets. Next, use a dedicated system to manage online orders. Next, focus on your website.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Culinary Cues

OCTOBER 27, 2023

One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. To make it simple, the restaurant can choose to be either chef centric or restaurant centric. Either choice can be viewed as key to success or failure.

Hiring 449

Hiring Training Pricing Presentation 449

Culinary Cues

NOVEMBER 10, 2023

What if the chef, manager, and owner were required to do the same, in essence proclaiming they approve of the work as presented to the guest? Are you proud to present this to your teammates, manager, or guest?” Assign cooks the responsibility to design menu features and then celebrate their work. Is there room to improve?

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Seminar Front of House Back of House Workshop 443

Modern Restaurant Management

MARCH 31, 2020

In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack. The malware was designed to steal customer names, credit card numbers, and verification codes. Why Is Cybersecurity Important for Restaurants? Prepare For The Worst.

Website Management 509

Website Management Retail Small Business Online Ordering 509

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. They each cover important topics for restaurants, and feature a variety of lessons that are catered to every learning style, with video walkthroughs, blog articles, case studies, podcast episodes, and downloadable tools.

Management 195

Management Management Website Management Hiring 195

Modern Restaurant Management

MARCH 14, 2025

design to improve service speed and streamline operations. Note: This article is a speculative piece inspired by the television series "The Bear" and does not reflect actual plot developments–though if you’re a showrunner for The Bear… call me! This shift is already happening in real-world kitchens.

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Front of House Back of House FOH BOH 221