EATER

JULY 30, 2020

In an excerpt from her memoir “Our Lady of Perpetual Hunger,” pastry chef Lisa Dononvan attempts to find some work-life balance at her first intense restaurant job feIn 2018 Nashville pastry chef Lisa Donovan won the James Beard Award in the personal essay category for her Food & Wine essay titled “ Dear Women: Own Your Stories.”

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Café Front of House Back of House Hiring 357

EATER

DECEMBER 16, 2021

My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said. Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets .

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Back of House Delivery Employee Relations Mobile Ordering 363

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s.

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Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

SEPTEMBER 30, 2024

But as for me and my house? I distinctly remember taking one bite of a cotton candy taco , the 2018 winner of the Fair’s Big Tex Choice Awards , and immediately throwing it into the trash. We will stay as far away from the state fair as humanly possible. As a (mostly) lifelong Texan, this is a secret I have long held close to my chest.

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EATER

SEPTEMBER 30, 2020

Over the next decade, new cafes, restaurants, and housing developments owned by outsiders replaced many resident-owned properties and abandoned lots. Inocencio Carbajal opened his acclaimed taqueria, Carnitas Uruapan, on West 18th Street in Chicago’s Pilsen neighborhood in 1975. But the Pilsen around it is changing again.

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2010 2013 Back of House Small Business 363

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 508

EATER

SEPTEMBER 15, 2023

A photography note explains that the rustic, dimly lit scene was re-created to evoke what breakfast might have looked like in a late 1940s-era military house, built out of wood with low windows. A lot of people are really good at coming up with gorgeous new recipes that no one has ever seen before. That’s not my strong suit at all.

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Food Book Food Supply Food Order 363

EATER

DECEMBER 21, 2020

He is probably the modern equivalent of Norman Mailer or Muhammad Ali in the 1960s and ’70s,” the New York Times ’s Pete Wells wrote in 2018 , “somebody whose success in one part of the culture allows him to sound off on the rest of the culture and where it is heading.”. David Chang changed the way America eats.

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Front of House Back of House Book 2008 364

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sushi Maki Ocean Tempura. “Sushi Maki is a true family affair.

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Brewery Design Food Supply Equipment 348

EATER

AUGUST 10, 2022

It started as a blog, but with the help of a very successful Kickstarter campaign in 2018 and high-profile supporters like Eric Ripert, the side project turned into a book published by Penguin Random House, and a brand that also creates other resources, content, and products all designed to encourage kids’ curiosity about food.

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Book Food Back of House Food Order 246

EATER

DECEMBER 14, 2020

La Cocina was able to keep the Municipal Market space and push back construction until it was safe to begin again. It’s a garbage-ass year.”. In March, La Cocina was poised to open the first food hall of its kind: In San Francisco’s Tenderloin neighborhood, it would showcase seven women-led La Cocina businesses.

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Back of House Consumer Goods Small Business Food Supply 260

EATER

MAY 16, 2023

I hire people based on their work experience and personality and I don’t care where they went to college. I worked back of house at Boulettes Larder and Michael Mina , then went to front of house at Saison. Then, I moved back to the East Coast to do my post-bacc and med school at Harvard. What did it involve?

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Sustainability Back of House Front of House Agriculture 239

7 Shifts

SEPTEMBER 9, 2019

In 2018, for example, the multiple-location Pret a Manger was forced to pay $875,000 in unpaid wages and overtime pay. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. for the remainder of New York State.

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Restaurant Law Cash Management Article Uniforms 283

Modern Restaurant Management

AUGUST 14, 2020

“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.

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Franchise Franchising Kitchen Safety Food Safety 474

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. If it gets the job done, why change it, right?

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Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years.

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Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

MAY 2, 2023

And I started as a server, so I started off working in the front of the house and learning, and they were the only ones who would give a PhD dropout with no previous experience a job. And we opened a Spanish tapas restaurant because my husband Felix is from Spain, and he's our front of house service guy and also idea man.

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Front of House Back of House Insurance Seasonal Menu 195

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

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Franchise Franchising Loyalty Program Book 275

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. Tip Pooling Laws.

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Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. “At the beginning, we just wanted to make the freshest, most authentic Mexican foods possible, while giving back to the community. Art Velazquez.

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Food Food Supply Small Business Fast Casual 324

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

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Franchise Franchising 2020 Fast Casual 340

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. That explains why they are quitting in droves or not coming back to work after being laid-off. It takes a lot of guts to fight for change.

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BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies.

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2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

NOVEMBER 1, 2019

"We're ready for the next step in the brand transformation that began when I came on board in 2018," said Paul Macaluso, Krystal president and CEO. "We've The brand has rebuilt nine restaurants since 2018, generating first year-over-year comp sales ranging from +29.8 Krystal Eyes Refranchising. percent to +107.5

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Franchise Franchising Fast Casual Point of Sale 216

Perfect Daily Grind

AUGUST 11, 2019

Accessibility in Hiring. Co-founder Kim Morrison explains how they approach hiring staff members. . You start by hiring one individual with IDD and go from there,” she says. Perhaps you’re entering as a potential employee with your CV in hand. For many people, these questions wouldn’t occur. Credit: Jane Shauck. BeanZ & Co.

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Hiring Mobile Ordering Equipment Employee Relations 114

Deliverect

APRIL 21, 2021

When we founded Deliverect in September 2018, we were four guys with a dream to be the first to help deliver a burger to the moon. Even back then, long before COVID and lockdown, we saw that restaurants needed technology solutions to help them better serve the changing habits of their customers. 30 million orders milestone.

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Ordering Online Ordering Food Order Customer Service 124

Black Box Intelligence

AUGUST 9, 2021

According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The numbers are similar for hourly back-of-house staff. The restaurant industry has long been plagued by high employee turnover. They’re also leaving more quickly.

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Webinar Front of House Guest Recovery Back of House 98

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu.

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Franchise Franchising Fast Casual Point of Sale 305

Aaron Allen & Associates

FEBRUARY 4, 2020

Restaurant CEO priorities are shifting in 2020, and it makes sense given how quickly the consumer and competitive landscape are shifting as well as the introduction of new forces impacting the industry. Here, we round up ten factors influencing how leaders are evolving their views and approach. When Arex disclosed an 8.5%

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2020 Franchise Franchising 2018 98

Next Restaurants

DECEMBER 18, 2020

Indeed, various media sources regularly perpetuate the idea, with headlines that almost border on the sensational: In 2018, for instance, a writer for Creative Loafing warned of the possibility that college graduates could get “stuck” in the service industry due to lack of opportunity. Service Industry & Education: Behind the Scenes.

Education 108

Education BOH Food Truck Customer Service 108

Buzztime Business

AUGUST 24, 2023

These 13 Labor Day bar promotions will pack the house and show guests a great time over the long weekend. Trivia University The kids are going back to school, but what about the adults? A 2018 study by BRP Consulting found that 60% of guests expect to hear about special offers on their smartphones or computers. 4) Now Enrolling!

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Bar Seasonal Menu Back of House Events 78

Deliverect

AUGUST 15, 2020

It is integrated with Deliverect and the major third-party delivery partners in the US and Canada which makes syncing up all your orders, from online, third-parties, and in-house a lot easier. It also links up to accounting software like Quickbooks and Plate IQ to make back-of-house admin easier too.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Notch

JANUARY 23, 2019

You made a 6% profit margin—or just shy of the 2018 industry average of 6.1%. In 2018, Wendy’s saw a profit margin of 15.9%. As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. So, why do it? Why run a restaurant at all?

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Email Marketing Merchandise Website Management Point of Sale 72