7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. What is a ghost kitchen? What is a ghost kitchen? What are the benefits of a ghost kitchen model? What are some types of ghost kitchens? Kitchen Pods.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Culinary Cues

MAY 3, 2023

It amazes me every time I visit a restaurant – the important things that we miss. Where we fall short is in the details of that menu, the complements, the “tag along” ingredients. Where we fall short is in the details of that menu, the complements, the “tag along” ingredients. Why is it overlooked so often? OUTSTANDING BREAD!

Food Truck 467

Food Truck Customer Experience Food Supply Take-out 467

Modern Restaurant Management

FEBRUARY 21, 2024

Now, I’m not sure we can do that anymore,” said Dr. Melissa Baker, associate professor and chair of the Department of Hospitality and Tourism Management in the Isenberg School of Management at the University of Massachusetts Amherst. We want to be the makers of your favorite memories.

Airlines 199

Airlines Customer Service Hospitality Tourism 199

Culinary Cues

JULY 27, 2022

We cook what we are, and we are a complex combination of all our life experiences with food. This is what makes us unique as cooks, this is what builds our signature that appears on a menu. Although we rarely map this out, we should open ourselves up to experiences and potential influences.

Influencer 346

Influencer Fine Dining Travel Book 346

7 Shifts

OCTOBER 31, 2022

What is a Restaurant Business Plan? What is a restaurant business plan, and why do you need one? A business plan is commonly associated with investors—it's what they will look to for a better understanding of a business, its concept, and its competitive advantage. You can't start a restaurant without a plan. Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. We wanted to take a look back and highlight some of our favorite moments during our first season. And it's proprietor, Shawn Walchef, is redefining what restaurant marketing can be.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

FEBRUARY 19, 2023

When was the last time you bought a product, listened to a band, read a book, took in a view, or enjoyed a meal that gave you pause? Isn’t this what we hope for? Isn’t this what provides excitement in life and helps us to jump out of bed in the morning? Aren’t we all after those WOW experiences? So, what gives?

Innovation 409

Innovation Café Travel Book 409

7 Shifts

SEPTEMBER 20, 2022

Can't find what you're looking for? Let us know how we can improve this page here. What to expect when you first don your apron. Working in A Restaurant: Everything You Need to Know : Read on to learn about what it's like working in a restaurant so you can excel in your role. what your coworkers do all day.

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FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

APRIL 15, 2024

You'll want to specify the reason why you’re collecting data and your plans for what to do with that collected data. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Customers can be lost to boredom or quit halfway if a survey is too long.

Management 190

Management Management Loyalty Program Social Media 190

Modern Restaurant Management

APRIL 16, 2024

But what if that “friend” is actually just someone leaving a review on Yelp? We live in an attention economy and your customers are interacting with you on more than just review platforms and in your stores. There’s no way we can do all this!” What if you had thousands of customer voices at your fingertips?

Social Media 106

Social Media Loyalty Program Online Ordering Customer Service 106

Modern Restaurant Management

MARCH 12, 2024

To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. We’re already seeing an impact to improved gross sales and revenues.” We were surprised to find out what was an assumption vs data backed reality.

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Menu 2001 Franchise Franchising 176

Modern Restaurant Management

JANUARY 31, 2024

What results did you find surprising and why? I think one thing we’re seeing more and more is that restaurants have to take a 360-degree approach to guest engagement. What can restaurant operators do to better handle inventory and labor challenges? full service restaurants surveyed plan to introduce catering services.

2024 199

2024 Online Ordering Website Management 2023 199

Modern Restaurant Management

FEBRUARY 24, 2023

Right away, she felt the methods were a bit outdated and that you couldn’t expect people to read a 200-page manual. She is using what she has learned both in the restaurant industry and in her Purdue Global classes to train the trainers, especially in anticipating guests’ needs. It has been a discipline.

Education 173

Education Back of House Training Leadership 173

7 Shifts

JULY 14, 2021

We got a pretty good idea when we had the pleasure of hosting Danny Meyer in our office (virtually, of course!) EHI led 7shifts' own series B funding round this spring (read more about how we're putting it to work here ), and has invested in companies like Goldbelly, Salt & Straw, and Clear. The importance of your “HQ”. “At

Hiring 435

Hiring Hospitality Fine Dining Training 435

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? Read on to learn why he feels that "AI will ultimately be most successful when it is fully interwoven into that process in a manner that it 'simply works' and solves problems with little or no fanfare."

Customer Experience 185

Customer Experience Entertainment Transportation Customer Service 185

Modern Restaurant Management

APRIL 10, 2024

In 2024, we expect these trends to shape the restaurant sector. Savvy operators analyze that data to understand who’s coming through their doors, what they’re ordering and how often they’re ordering. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Coffee in 2023.

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2024 2023 Loyalty Program Point of Sale 192

Chowly

APRIL 11, 2024

We know that conferences can inspire a mixture of emotions — excitement, anxiety, curiosity. Find out what recent initiatives or product launches have happened at the company, read product/podcast/customer reviews to find out what people really connect with in their offering. Plan your sessions.

Social Media 105

Social Media Small Business Events Customer Experience 105

EATER

APRIL 5, 2024

Some use the lens of realism, drawing on what we know to exist in our galaxy. According to brands right now, what does space taste like? To me, the flavor combination that reads most like space is found in Jeni’s Supermoon , a swirl of baby blue and pale yellow that’s made with marshmallows and candied violet.

2009 95

2009 Consumer Goods Transportation Innovation 95

Perfect Daily Grind

MAY 28, 2023

During this period, we have seen the uptake of automated systems and technologies grow across every level of the coffee supply chain – from production to roasting to brewing. Read on to find out what they had to say. We launched Loutsa around four years ago, and we roast at all of our ten locations,” he says. “To

Food Supply 173

Food Supply Supplies Technology Article 173

Perfect Daily Grind

MARCH 21, 2023

In light of this, we have seen direct trade become much more prominent in specialty coffee over the years. Read on to find out what they had to say. What is direct trade in specialty coffee? We share information with farmers about how we operate, which provides them with a better perspective of our business.

Pricing 176

Pricing Supplies Sustainability Communication 176

Wasserstrom

DECEMBER 28, 2023

Crafting a well-read mission statement for your restaurant is more important than ever. In this article, we explain what mission statements are, why they are important, how to get started, and provide examples for inspiration. What Is a Mission Statement?

Blog 124

Blog Article Serving Food 124

SpotOn

APRIL 22, 2024

At SpotOn, we pride ourselves on providing integrated POS solutions that work the way you work. But we don’t expect you to just take our word for it! Click below and someone from our team will reach out to discuss how we can help you boost your bottom line. But not all POS systems are equal.

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POS Point of Sale Retail Customer Service 90

Modern Restaurant Management

OCTOBER 30, 2023

What Is Restaurant SEO? When people talk about restaurant SEO, what they’re actually referring to is “local SEO.” ” First, let’s define SEO—then we’ll cover local SEO. ” Google then lists what they believe are the best Thai restaurants in Portland. Let’s dive in.

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SEO Website Management Online Ordering Information 187

Sante

MARCH 31, 2023

Oftentimes we are so engaged in the task in front of us that we fail to see what the future Continue Reading

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Education Management Management 155

Modern Restaurant Management

APRIL 20, 2023

We have worked on all 25 locations—two new builds and the rest a mix of large and small remodels and additions. By virtue of our longstanding collaboration, we’ve gotten involved in many aspects of Pagliacci’s business. All Images by Rafael Soldi What is the process like and what aesthetics do you hope to achieve?

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Back of House Design Fine Dining Customer Experience 167

Perfect Daily Grind

AUGUST 2, 2022

Read on to find out what they had to say. These employees are moving on faster if they don’t get what they expect from the job role,” he adds. The pandemic taught us that we have to care more about our team members,” he says. We closed the stores for six weeks and then we reopened one store at a time for takeaway only.

Café 188

Café Hospitality Training Customer Service 188

Hot Schedules

MAY 25, 2021

T oday we are meeting with some of the team members behind MacromatiX, – Fourth’s global solution for Quick Service Restaurants (QSR). We approached and asked them about their motivation to join the team, their roles as well as the challenges and opportunities they meet daily. John Adams. Product Owner. Chad Marais. Scrum Master.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Perfect Daily Grind

MAY 15, 2023

Dose, yield, water temperature and quality, grind size , and total brew time are some of the most common, but what about filters? In turn, we need to ask: should we be paying more attention to which type of paper filters we’re using with particular roast profiles? Read on to find out what they told me.

White Paper 153

White Paper Article Influencer Take-out 153

ChowNow

FEBRUARY 27, 2024

What’s mobile marketing? Because mobile devices are convenient and we’re always on them. You’re probably reading this article from one right now. Think about what you use your mobile devices for and start from there. Effective restaurant marketing means reaching diners wherever they are. Where to start?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

AUGUST 16, 2022

When I read that more than half of restaurant operators said it will be a year or more before business conditions return to normal, and they expect food, labor and occupancy costs to impact profit margins in 2022, it made me think. Yes, we found ways to pivot and stay profitable through the pandemic. Are my businesses back to normal?

2002 193

2002 Delivery Consumer Goods Food Order 193

Perfect Daily Grind

FEBRUARY 5, 2023

Read on for more of their insight. Co-operatives vs estate farms: What are the main differences? Before we explore the issues with these two models, we first need to understand how they work and how they are different – mainly when it comes to size. “For Are more farmers leaving co-ops?

Operations 189

Operations Point of Sale Pricing Equipment 189

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. We, the good guys, must remain vigilant, fortifying our strategies with a comprehensive approach to fraud prevention.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Perfect Daily Grind

APRIL 4, 2023

Read on to learn their insights on whether consumers want to be more connected to origin. A lot of specialty coffee branding and marketing is about showcasing what makes you distinctive,” he says. It’s difficult for consumers to discern between what is real and what is smoke and mirrors.” But why is this?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Perfect Daily Grind

APRIL 18, 2023

Read on to learn more. However, it wasn’t until 1961 that the first motorised pump was installed – which really created the espresso machine as we know it today. Since the 1960s, we can say that espresso machine engineering has come to focus on a number of areas. What about customisable espresso machines?

Design 162

Design Customer Service Point of Sale Café 162

Cheetah

JANUARY 31, 2022

Reading Time: 3 minutes. At Cheetah we are beyond thrilled to announce that we have closed our series C round of funding. So, what does Cheetah plan to do with this investment? Furthermore, we are continuing to work with local artisans, setting the bar even higher for what it means to source locally.

Food Supply 148

Food Supply Sustainability Supplies Small Business 148

Perfect Daily Grind

JUNE 8, 2022

So, what are the main causes of deforestation in the coffee industry, and how do we manage them? Read on to find out what they said. What is deforestation? It’s important that we start with a definition that we can build around. You may also like our article on carbon-neutral coffee production.

Food Supply 148

Food Supply Sustainability Agriculture Supplies 148

Perfect Daily Grind

MARCH 5, 2023

Read on to find out what they had to say about the future of the country’s coffee sector. A history of coffee in El Salvador Before we discuss El Salvador’s potential and whether or not Pacamara can be leveraged like Gesha, we first need to look back at its history of coffee production. How important is marketing? “We

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2004 Café Cash Management 2022 181