Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

ChowNow

OCTOBER 17, 2024

Once you take the time to make it, it looks nice and clean. But once you put that schedule out into the world, it tends to break down. It takes too long to create schedules Paper schedules are free and easy to get started. But even the fastest manager can take upwards of five to eight hours a week to build out the schedule.

Coaching 195

Coaching Recruiting POS Communication 195

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people!

License 459

License Hiring Equipment Small Business 459

Embrace the Suck

APRIL 26, 2020

Now, before you start throwing out the “I’m too busy” excuse for not monitoring your KPIs, allow me to say this: “If you don’t know your numbers, you don’t have a business. Cash flow is simply the amount of money going in and out of the restaurant. What you have is a hobby. Cost of Goods Sold.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

Coaching 466

Coaching Sports Point of Sale Take-out 466

Modern Restaurant Management

MAY 19, 2020

Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? With all of this precaution in place, it’s a valid question to ask why would anyone want to bother to dine out under these circumstances? Do people need to make reservations in advance?

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. says McCutcheon.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

FEBRUARY 15, 2021

Future restaurateurs are the young charges in school who struggle sitting still in their seats, standing patiently in line, and focusing on the task at hand. Future restaurateurs stare out the classroom window dreaming about what life will be like when they are released from their academic prison.

Management 448

Management Management Point of Sale Seasonal Menu 448

7 Shifts

APRIL 29, 2021

The application will remain open until funding runs out. Take a look at the program guide (in English and Spanish ) and the sample application. Outdoor seating construction. If you're unsure of anything, check out the SBA's program guide for more information. How do I apply? Mortgage and rent payments.

Restaurant Law 370

Restaurant Law Document Brewery Point of Sale 370

7 Shifts

AUGUST 2, 2024

The accounting process will seem less daunting once you understand what you need to do, know, and watch out for. The reason is simple: you know the ins and outs of your business, and your restaurant accountant should, too. This number is essential because it helps you determine the price of your food and beverages.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JANUARY 7, 2021

It literally refers to the idea of adding videos to your email campaigns. Without giving away your restaurant’s secrets, you can: Film recipe videos inspired by your restaurant’s take on revered or classic dishes. You can take guests on a quick video tour of your restaurant. Seasonal recipe tutorials. Provide Proof.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Culinary Cues

JUNE 16, 2023

The thought of being in debt for decades didn’t sit right, even though his dream was to learn in a formal way and take the time to go through the process step – by -step. It was great, but my back didn’t agree, and I eventually had to step out of that role. Take care of it and keep it sharp.

Kitchen Safety 414

Kitchen Safety Back of House Hotels Food Safety 414

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean? Operations Management. What can 7shifts do for you?

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. " – Olivier Thierry, Chief Revenue Officer, HungerRush.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

AUGUST 6, 2021

Restaurant forecasting isn't really a "nice to have" - it's a step all successful restaurateurs have to take. No customer wants to hear that you're out of their favorite dish. It's a disruptive experience for guests who need to take time to review the menu all over again and decide on a dish they might not enjoy as much.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Check references carefully and run quick trials.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH Food Safety BOH Customer Service 307

Goliath Consulting

OCTOBER 19, 2020

Meanwhile, Chipotle is testing out new restaurant designs, and now have more than a 100 “Chipotlanes,” drive-thru stores where customers can pick up their digital orders (4). In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5).

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

EATER

SEPTEMBER 26, 2023

Parents laugh, whipping out phones to capture the moment. With a flagship 1,800-seat location in the city of Erbil and a second 800-seat location in Sulaimani (also spelled Sulaymaniyah), ABC is one of Iraq’s most popular restaurant brands, with often busy dining rooms, large social media followings, and billboards all over.

Employee Relations 348

Employee Relations Travel Sports Social Media 348

7 Shifts

JUNE 4, 2021

Time to break that out again. It's generally accepted that keeping food costs around 28-35% is what it takes to run a profitable restaurant. Your inventory turnover ratio tracks how many times you sell out of your entire inventory over a given period. meaning you sold out of your entire inventory once during this period.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

ChowNow

JULY 17, 2024

These objectives should be considered as you build out each component of your operations plan. Server: Take orders, serve food and beverages, and provide customer service. Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ).

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Culinary Cues

OCTOBER 4, 2022

The left and the right may, to some, reference liberal or conservative political beliefs, but when it comes to acting in a civil manner – examples go way beyond politicians and their evolving platforms. You voted for that candidate, get out of my life. Soon we will need to fill out a profile of beliefs before going on that first date.

Supplies 449

Supplies Healthcare Presentation Restaurant Law 449

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. You'll have a document to reference during the planning or opening of your restaurant. Check out these successful restaurant ideas. Explain how your restaurant will stand out in a sea of competition.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

FEBRUARY 1, 2021

In May, Eater SF referred to the bento as some of the “prettiest takeout in San Francisco.”. They’re an extractive industry that puts in a middleman which takes more or less what the profit would be, or more than the profit would be,” he says. It feels refined, relaxed, upscale, and approachable all at the same time. We broke even.”

Delivery 321

Delivery Online Ordering Customer Service Point of Sale 321

EATER

APRIL 30, 2024

Rule 4: All it takes are a series of sharp, well-directed shakes of a branch to deposit handfuls of pearl barley-like white “caviar” into a net. Ants will chase you when you take their eggs. But Num says the exercise isn’t about gathering enough eggs to fill out a menu. Rule 3: Ants are creatures of habit. Rule 5: Hurry.

Seasonal Menu 306

Seasonal Menu Agriculture Food Order Take-out 306

EATER

JUNE 21, 2024

It commonly shows up on menus, referring to an assortment of sushi and sashimi. Telma brings a considerate, locavore approach to Japanese cuisine, routinely taking trips around Brazil to learn about ingredients and cook alongside Brazilian chefs. Dishes frequently include ingredients that are neither Japanese nor Brazilian.”

Food Supply 309

Food Supply Recruiting Customer Experience Supplies 309

EATER

APRIL 8, 2021

Others were tasked with figuring out how the interns could take the skills they had learned in the restaurant and use them to make meals for food-insecure students, since schools had shut down. Once we found out, his employer was able to rehire him,” says Jordyn Lexton, Drive Change’s CEO and co-founder. Several U.S.

Training 312

Training Café Kitchen Safety Back of House 312

Open for Business

AUGUST 10, 2023

Set your restaurant up for success by figuring out your hiring strategy and making a plan. On the other hand, a 100-seat operation will need many more employees to make things run smoothly. Once you’ve figured out how many staff you’ll need and the roles to fill, nail down the responsibilities each of those employees must fulfill.

Hiring 167

Hiring Recruiting Reference Website Management 167

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s. AR Lenoble.

Back of House 290

Back of House Tourism Hotels Vineyard 290

EATER

JUNE 5, 2023

Being a flight attendant is another — think of the emotional labor required to smile and appear chipper while some guy inevitably takes off his shoes on the plane. Even taking a Zoom meeting at a cafe means everyone around you now knows what you’re like in meetings. It’s true that open kitchens were hardly a new concept.

Fine Dining 323

Fine Dining Customer Experience Fast Casual Dine-in 323

EATER

FEBRUARY 28, 2022

NFT holders earn exclusive access to the space without monthly or annual dues; any food or beverage tabs will still need to be paid out of pocket. But the NFT trend means people are still buying: Flyfish Club won’t officially launch until 2023, but its initial tranches of membership NFTs, capped at 3,000 total, have already sold out.

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

EATER

SEPTEMBER 6, 2023

The gauntlet goes like this: In America, every year, cheesemongers gather at the Cheesemonger Invitational, which usually takes place in New York or San Francisco. I absorb all of that input and aggregate that into whatever comes out. So it’s this historical reference to the building and what was happening there.”

Training 351

Training 2010 Consumer Goods 2013 351

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. 55 out of the top 100 U.S. the number of customers who leave without being seated or greeted). Foodable Labs). Foodable Labs).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

MAY 9, 2023

The restaurant and popular wedding venue Redbird in Los Angeles, for example, has six private event spaces , the largest of which can accommodate 108 seated guests. Because a restaurant with a PDR isn’t otherwise seating that space for regular service, the pricing is often done on a per-head basis, Donovan says from past experience.

Back of House 246

Back of House Events Front of House Beverage 246

Goliath Consulting

NOVEMBER 23, 2021

Diners normally have to take action to learn about a restaurant’s offerings – call, visit the website, or browse social media pages. So, when a tourist is visiting and trying out a new restaurant, digital menus can easily be translated through the phone’s software and make the dining experience easier for them. References.

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221