Culinary Cues

JULY 14, 2023

Interestingly, it goes even further because if you take this approach, you quickly understand you can always do that task better tomorrow. Competition is healthy if you use it as a reference to improve. If you are just starting out as a dishwasher, then seek to become a world-class dishwasher. People will notice.

Cash Management 299

Cash Management Uniforms Food Supply Café 299

Culinary Cues

OCTOBER 30, 2023

There is a lesson here for cooks, chefs, and restaurateurs – a simple message that stands out from every other “road to success” Prophet: Whatever you do, do it well. It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. What will it take for you to become part of that club?

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. However, it can sometimes take time to get customers to respond to surveys they're given. You can also consider other types of incentives besides gift cards that you could hand out to encourage more people to do the survey.

Management 152

Management Management Loyalty Program Social Media 152

Culinary Cues

JANUARY 18, 2023

Sure, luck can be involved, but luck is rarely something to depend on or take credit for. The important thing about those moments in time is their value as a reference. Nothing can take the place of those moments – they are the real teacher. Just bail me out now before it all goes sideways.”. The list goes on and on.

Back of House 379

Back of House Front of House Education Café 379

Culinary Cues

JULY 23, 2023

This does not excuse chefs who lash out, who wear their strong emotions on their sleeve and point the finger at those who do not follow their intended steps towards greatness. Chef, one of your most important jobs will be to train the next outstanding person to take your position if you ever move on.”

Guest Recovery 404

Guest Recovery Seasonal Menu Presentation Customer Experience 404

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

Coaching 374

Coaching Sports Point of Sale Take-out 374

7 Shifts

MAY 13, 2021

Once you take the time to make it, it looks nice and clean. But once you put that schedule out into the world, it tends to break down. You're spending hours a week building them out. But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. It's not as easy as it looks.

Document 418

Document POS 2000 Take-out 418

Culinary Cues

AUGUST 31, 2019

By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life. It didn’t take long for Jake to realize how much more difficult it was going to be to carry the title of executive chef.

Reference 345

Reference Uniforms Social Media Take-out 345

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. So, first step – let’s refer to it as a challenge. Let’s take one possible cause that is not on everyone’s radar: nurturing real interest in a restaurant career early on.

Social Media 474

Social Media Cash Management Blog Equipment 474

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals. Are they a team player?

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

FEBRUARY 27, 2024

“As in any good relationship, consumers expect honesty and reliability when they seek out businesses online,” said Damian Rollison, Director of Market Insights at SOCi. ” Brands still stuck in the past and not optimizing their online profiles may lose out on significant market share.

Online Ordering 162

Online Ordering Consumer Goods Customer Service Customer Experience 162

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. I need a job” however becomes a sense of urgency that steps away from the negative and shouts out how important a job is to your survival. I got the job!”

Article 308

Article Social Media Blog Café 308

7 Shifts

AUGUST 23, 2023

We created Tip Payouts because we felt there should be an easier, faster way to pay out hard-earned tips. By automating tip calculations and instantly paying out tips to employees digitally, managers save precious time from eliminating cash runs and counting. Tip Payouts is less than half the cost of our previous vendor.

Tip Distribution 195

Tip Distribution Cash Management Restaurant Law Insurance 195

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. says McCutcheon.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location. POS System.

Management 370

Management Management Document Hiring 370

Culinary Cues

FEBRUARY 25, 2021

This is also a great comparative process to use when seeking a new career opportunity – a chance to note if taking a different position aligns with your beliefs or if it causes you to compromise. I would encourage you to think about this and take the time to write down your beliefs as a “manifesto” and then use it as a guide moving forward.

2021 396

2021 Point of Sale Reference Take-out 396

Culinary Cues

SEPTEMBER 1, 2023

An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Are you meticulous about changing the oil in your deep fryer, or filtering out the smell of carbon build up on burner grates and broiler grids?

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

Culinary Cues

JUNE 16, 2023

The thought of being in debt for decades didn’t sit right, even though his dream was to learn in a formal way and take the time to go through the process step – by -step. It was great, but my back didn’t agree, and I eventually had to step out of that role. Take care of it and keep it sharp.

Kitchen Safety 327

Kitchen Safety Back of House Hotels Food Safety 327

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. Great chefs take this opportunity seriously and plan the time for this to happen, at some level, every day.

Front of House 292

Front of House Communication Back of House Leadership 292

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. The ghost kitchen can take many forms. Table of Contents.

Front of House 435

Front of House Food Truck Back of House Social Media 435

Culinary Cues

JULY 23, 2022

I had a call out of the blue from a former culinary student and co-worker at a four-diamond restaurant. We help each other out, we are aware of each other’s strengths and weaknesses, we learn to accept our co-worker’s faults and know when to jump in and help or when to back off and let things take their course.

Employee Relations 373

Employee Relations Workshop Events Social Media 373

7 Shifts

MAY 11, 2022

Because that often lasts longer than eight hours, you can either pay your staff to work the entire day, or have employees clock in and out as needed. Still, it's helpful for your team to share an understanding of which shifts commonly refer to which hours. The pandemic left many restaurant workers burnt out. Swing Shift Hours.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

Chowly

APRIL 11, 2024

Here are a few tips for ensuring your time at restaurant conferences go smoothly and that you’ll get the most out of the conference. Be sure to dig into any and all information you can find on the people you’re interested in meeting and the booths you want to check out. Do your research and be friendly. End on a warm note of gratitude.

Social Media 98

Social Media Small Business Events Customer Experience 98

7 Shifts

AUGUST 16, 2021

The way to run great shifts is to get out ahead and schedule pre-shift meetings. With the essentials covered, use this time to take a deep dive into a topic of relevance for the business. Give praise to individual team members for their accomplishments—in and out of the restaurant. Call it out here. Use and Take Notes.

Front of House 397

Front of House Back of House Coaching Customer Service 397

7 Shifts

OCTOBER 9, 2020

Here are six steps to take before opening any restaurant website builders. Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Check out this example from Barcelona Wine Bar for inspiration.

Design 397

Design Mobile Ordering Social Media Online Ordering 397

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Providing a restaurant staff training manual to new staff also suggests you take their role—and career development—seriously.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

APRIL 29, 2021

The application will remain open until funding runs out. Take a look at the program guide (in English and Spanish ) and the sample application. If you're unsure of anything, check out the SBA's program guide for more information. How do I apply?

Document 370

Document Restaurant Law Brewery Point of Sale 370

7 Shifts

OCTOBER 22, 2021

While every restaurant should properly plan out its work schedule during the holidays (and year-round, for that matter), not every restaurant needs to drastically overhaul its schedule when December rolls around. Hire Additional Staff in Time. Handling Time Off Requests. Implementing a Holiday Work Schedule. Send to the Team.

Seasonal Menu 370

Seasonal Menu Hiring Reference Events 370

Open for Business

MARCH 1, 2023

An employee referral program takes this simple, casual interaction and creates a system around it. A program lays out the proper steps employees should take to connect candidates with job opportunities. It’s faster It can take a long time to fill an empty role at a restaurant. What is an employee referral program?

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

AUGUST 6, 2021

Restaurant forecasting isn't really a "nice to have" - it's a step all successful restaurateurs have to take. No customer wants to hear that you're out of their favorite dish. It's a disruptive experience for guests who need to take time to review the menu all over again and decide on a dish they might not enjoy as much.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Culinary Cues

SEPTEMBER 27, 2023

So, let’s take inventory. STRUCTURE Many of us secretly enjoy the structure of a kitchen, the chain of command, the organization that is so critical (mise en place) and the reference to time tested cooking methods. How we approach this determines our assessment of what we have chosen to do for a career.

Employee Relations 385

Employee Relations Training Fine Dining Communication 385

Modern Restaurant Management

MARCH 18, 2024

Dining out is often a splurge occasion, yet today’s restaurant patrons are finding more options to balance their choices and manage indulgence. To learn more about the results, Modern Restaurant Management sought out LDEI’s Sharon Olson. They are no longer content with unimaginative, expected offerings on catering menus.

2024 182

2024 Fast Casual Food Truck Allergens 182

7 Shifts

MAY 15, 2020

After months of lockdown, many states and provinces across the US and Canada have begun rolling out their reopening plans to start getting people back to work in the new normal. Please refer to this document to find out the requirements for your county. Please refer to this document to find out the requirements for your county.

Document 347

Document Employee Relations Reference Travel 347

Modern Restaurant Management

JULY 29, 2021

Ask for References and Experience. Additionally, if you are interested in working with a particular company, you should ask to receive ample references. Ensure the security guards you hire know de-escalation procedures in case a situation with a guest arises where they are getting out of control. De-Escalation Procedures.

Hiring 209

Hiring License Restaurant Law Customer Experience 209

Modern Restaurant Management

JANUARY 19, 2023

Adding a concept to a cuisine, however, can give a restaurant what it needs to stand out, attract diners, and inspire them to come back for more. Sometimes, this is referred to as the “vibe” — the establishment’s overall look and feel. Adding a concept experience, however, takes it to the next level.

Food 164

Food Customer Experience Social Media Food Order 164

Culinary Cues

OCTOBER 30, 2021

Sitting is the chef’s office, or what some might refer to as a storage room with a desk, it is always enlightening to look out on the kitchen and watch the motions of those who have found a home in double-breasted white jackets and skull caps. They take responsibility for this every day. WOW, now that is a responsibility.

Coaching 412

Coaching Café Training Take-out 412