Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. We are going to fight like our lives and our businesses depend on it.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Demonstrating the importance placed on the health and well-being of employees and customers.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Culinary Cues

APRIL 30, 2023

The same applies to any business, in this case – a restaurant. Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is Is it worth it!

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Modern Restaurant Management

APRIL 20, 2020

Healthcare workers are risking their health to protect ours, and restaurants are fighting to stay in business. “With orders down so much right now, feeding hospitals makes a huge difference to our business,” said Paul Barker, Owner of Pauli’s in Boston. ” Small Brand, Big Heart.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

APRIL 23, 2021

Small Business Administration (SBA) as the first round of technology partners participating in a new initiative for the Restaurant Revitalization Fund (RRF). billion grant program will provide free monetary awards to restaurants and other F&B businesses suffering financial losses due to the pandemic.

Point of Sale 322

Point of Sale Webinar Small Business Customer Service 322

Culinary Cues

MAY 28, 2022

There are the emotional scars from that small percentage of guests who fail to treat the staff with any level of respect, the demands of timing, the challenges in upselling, and the struggle to always keep a smile on their face. MAKE IT EDUCATIONAL. A small step, but a giant leap for any restaurant. Give it a try!

Front of House 421

Front of House Back of House Small Business Employee Relations 421

Modern Restaurant Management

NOVEMBER 15, 2022

When considering prices, it is important to know where the competition is priced, what they are offering and how busy they are. If a restaurant is underpricing the market and is busy relative to its peers, it may have room to increase pricing without damaging its customer base. Most guests respect this kind of transparency.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro Loyalty will give restaurateurs in-depth customer insights so they are able to deliver an exceptional guest experience, every time; drive more sales and encourage repeat visits by implementing powerful customer data-driven campaigns; and efficiently and effectively promote their business using sophisticated CRM and marketing tools.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Business owners have had to adjust quickly under these new circumstances, and SpotOn's solutions are filling that need. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

MARCH 3, 2023

Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal. Most restaurant operators will be actively looking to boost staffing levels in 2023, while carefully balancing staffing needs with business conditions. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

SEPTEMBER 16, 2020

Below are a few examples of small and big F&B chains applying unique marketing techniques. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. One way owners are currently doing that is with their craft beer menus.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2020

. “Without assistance at all levels of government, many of these businesses will be forced to close their doors. This coalition seeks to provide a unified front willing and able to affect positive policy changes that support restaurants and bars both large and small.” Unfortunately, many already have.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. (NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 1, 2020

Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). Restaurant Industry Consumer Perspectives. In the U.K.,

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

DECEMBER 28, 2023

2023 Trends at a Glance Persistent Planners : When life gets busy, DoorDash’s schedule ahead feature makes it even easier to check everything off your list and ensure it arrives right when you need it. Dash From the Past: A Decade Delivered In 2013, things started off small, with a simple idea. million Instagram followers.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

EATER

MAY 16, 2024

That’s why it is so important to the restaurateurs, businesses, and civil society groups trying to make child care more accessible to people in the restaurant industry. And it has to be businesses, government, and private partnership.” Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 312

Employee Relations Government Hospitality Take-out 312

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it,” said The Good Food Institute Foodservice and Supply Chain Manager Zak Weston.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

JULY 13, 2021

She had already undertaken the process of transitioning her restaurant to a co-operative, employee-owned model, and had enlisted the nonprofits Project Equity and Sustainable Economies Law Center to explore options. So we are being diligent and thoughtful about a model that works for us and our employees.”. Spicy kishek: $0.38

Employee Relations 246

Employee Relations Delivery Food Order Restaurant Law 246

EATER

SEPTEMBER 30, 2020

But its growing popularity with middle-class outsiders has been good for business: His family purchased the building decades ago, so the area’s rising rents haven’t affected the shop, and new residents are flocking to the taqueria for the unique Uruapan-style carnitas his dad learned to make as a child. “If In the video , S.K.Y.’s

2010 363

2010 2013 Back of House Small Business 363

Modern Restaurant Management

SEPTEMBER 10, 2021

“With Adam’s industry experience, he is the ideal leader and visionary to make our rapidly expanding business an even more well-oiled machine,” said Michael Goldberg, CEO Ike’s Love & Sandwiches. Habit Signs Franchise Development Deal. Brands restaurant, KFC.

Franchise 471

Franchise Franchising Food Fast Casual 471

EATER

MAY 4, 2021

Pandemic-related shutdowns proved just how fragile the restaurant ecosystem has always been, while last summer’s protests put a spotlight on the work still needed to dismantle white supremacy in all aspects of American life, especially in an industry built on a history of racism and inequity. America’s food culture is at a turning point.

2021 261

2021 Food Safety Education Sustainability 261

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. ” What Restaurant Employees Want at Work. Employees aren’t satisfied with their current wages. Employees want schedule flexibility. Key Takeaways.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Focusing on making more money is essential to keep your business successful in the long run. Be transparent and reward employees.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

EATER

APRIL 12, 2022

The small Afghan restaurant is tucked away at the south end of a five-kilometer stretch of the Shengjin Beach, in a quiet little coastal town by the Adriatic Sea in Albania. The owner of the space, an Albanian woman who did not wish to be named, was reluctant when Jalalzay and her business partner, Maryam Aslami, first approached her.

Small Business 261

Small Business Customer Experience Seasonal Menu Serving 261

EATER

JULY 30, 2020

Throughout, she relates her own narrative and relationship to food to those of her mother and grandmothers. When her business partner, Jay Frein, an affable guy with a lot of money (hence his perpetual good mood, I figured), hired me, Margot was not the slightest bit interested in me or my s**t. It was f **g terrifying. And thrilling.

Café 357

Café Front of House Back of House Hiring 357

EATER

SEPTEMBER 22, 2022

today were founded in the 1970s and ’80s by educated, affluent white people to provide natural and organic food they couldn’t easily find elsewhere, and they’ve largely served that demographic ever since. Anything Black people do that is related to building power and self-determination is a challenge,” Yakini says.

Food 246

Food Food Supply Food Order Education 246

The Rail

AUGUST 16, 2024

Make it a policy for all employees to use that type of shoe and to regularly check their condition to make sure they are still effective. Regular Mopping : Set in place routines for mopping, normally best to be scheduled at slow periods to clean and maintain the floors without disrupting normal business.

Kitchen Safety 130

Kitchen Safety Food Safety Employee Relations Equipment 130

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Comcast Business shared the top trends impacting the quick-service restaurant (QSR) industry, based on the company’s deep experience working with leading QSR and franchise establishments. Often times, a happy employee equates to happy guests. That was up 5.7

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

FEBRUARY 21, 2020

Playful small plates, rice bowls and sushi rolls will take guests on a comfort food journey. The menu will feature small plates, sushi rolls, sushi bowls and ramen. Vito Cozzoli on February 20, at SGWS Wynwood, Southern Glazer’s new state-of-the-art hospitality and education center in Miami, Florida.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My " Karamo Brown.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Perfect Daily Grind

AUGUST 10, 2020

For some baristas, a guest coffee may be an opportunity to educate regulars about a certain origin they haven’t tried before. Guest coffees are also a perfect option for you to educate your customers. Guest coffees can also help keep employees interested in the products they are showcasing to customers. Jaroslav Tu?ek

Café 198

Café Customer Experience Back of House Customer Service 198

Hot Schedules

APRIL 17, 2020

C hef Rosana Rivera owns and operates two businesses alongside business partner Chef Ricardo Castro inside the Hall on Franklin food hall in downtown Tampa, Florida: Xilo Mexican, a dine-in restaurant honoring reimagined Mexican cuisine, and Kofe, a walk up cafe serving freshly roasted beans. Related Posts. PRECOVID OPERATIONS.

2006 144

2006 2018 Blog Catering 144