Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. This is due, in large part, to overbuying, overproduction, and spoilage, which could be significantly reduced with smarter systems in place. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment.

Waste 212

Waste Compost Food Recycling 212

ChowNow

MARCH 8, 2022

We know that saving money is the #1 concern for restaurant owners and managers everywhere. Facing notoriously low profit margins , it’s easy to shy away from the idea of selling your food for a smaller profit. In reality, running a promotion can not only help you stand out and be memorable, but it can give your customers an incentive to purchase more than they would have normally!

Mobile Ordering 148

Mobile Ordering Online Ordering Demo Customer Service 148

Sculpture Hospitality

MARCH 8, 2022

In our last blog, we talked about what inventory shrinkage is for bars and restaurants and the top five causes. If you have already read the blog, you know that inventory shrinkage happens when you have less inventory on the shelf than is recorded in your records.

Inventory 136

Inventory Bar Blog 136

Culinary Cues

MARCH 10, 2022

March 9 was National Dish Washer Day. I’m not sure who decided that this declaration be made, but for those of us in the restaurant business – it is so appropriate. I have long proclaimed that the dish washer was the most important position in the kitchen – even more important than the chef. If you doubt my belief – think about this: If a line cook calls out – we simply spread the work out among those who are present.

Front of House 447

Front of House Back of House Uniforms Hiring 447

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Modern Restaurant Management

MARCH 8, 2022

Bad reviews can come from anywhere and stay on the internet for thousands of potential customers to see. Some reviews point out small, one-off incidents and others touch on systematic problems. To help ease some of the frustration that follows receiving a negative review, look at it this way. All negative reviews hold valuable information about how your restaurant can improve.

Customer Experience 224

Customer Experience Customer Service Small Business Reservations 224

Cheetah

MARCH 8, 2022

Reading Time: 2 minutes. This month was full of inspiration! We sat down with some of the Bay Area’s leading black entrepreneurs, interviewed a couple business partners who are making a killing serving simple, wholesome and nutritious meals to their healthy customers, and also launched Cheetah’s Marketplace – essentially an online farmers’ market, where you have access to emerging local and craft food vendors.

Email Marketing 148

Email Marketing Leadership Small Business Inventory 148

Culinary Cues

MARCH 7, 2022

It is something quite hard to explain – a fascination, a bit of fear, a desire, something to marvel at, and even something to try and control. It is at the core of what every cook does, the most essential ingredient, the key to releasing unlimited varieties of flavor, the one ingredient that determines a person’s ability to cook, the mysterious component that separates a kitchen from the rest of the world – heat.

Back of House 393

Back of House Café Blog Management 393

Modern Restaurant Management

MARCH 7, 2022

For much of last year, private-equity groups didn’t participate in too many deals. They were still building an understanding of the post-pandemic economy and valuations, making it difficult to evaluate investment opportunities. Adding to direct pandemic-related concerns were the inflation of two of the industry’s largest costs: labor — up 13 percent over the past year — and supply chain costs, up more than 11 percent.

2022 218

2022 Point of Sale Franchise Franchising 218

Restaurant365

MARCH 10, 2022

With food costs running at approximately 30% or higher, learning importance of inventory management and how to prevent common mistakes is critical in successfully driving down costs and maximizing profits. Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste are among the top reasons that cause even the most successful kitchens to fail.

Inventory 78

Inventory Management Management Merchandise 78

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

MARCH 8, 2022

Solepsizm /Shutterstock. Beloved by Americans, coffee had to go through a lot of stages before becoming the industry it is today Despite coffee beans growing largely outside the U.S., coffee has been embraced as America’s unofficial national beverage since as far back as the Civil War, when it was a staple of soldiers’ rations. While different regions around the world have had their own ways of making coffee palatable (mostly with spices and sugar) for centuries, it wasn’t until the mid-1800s th

Back of House 101

Back of House Beverage Advertising Technology 101

Rocket Fuel

MARCH 10, 2022

What are your customers really thinking? Knowing the answer is essential as a QSR operator, but you can’t read their minds. Or can you? The good news- you probably already have most of the data you need to be a “mind reader.” . Let’s look at a few of the best ways to understand your customers’ voice, and some suggestions on the best way to balance all that information. .

Loyalty Program 98

Loyalty Program Customer Experience Customer Service Coaching 98

Modern Restaurant Management

MARCH 11, 2022

Inflation is making restaurant owners, chefs and managers get even more creative to keep costs reasonable while still providing guests with stellar experiences. NORMS Restaurants, a Southern California staple for more than 72 years, was challenged with remaining true to their brand and provide guests with a value proposition. Execs did not want to pass the burden of increased costs onto guests, who were accustomed to large portions with quality ingredients.

Pricing 197

Pricing Customer Service Magazine Delivery 197

Restaurant365

MARCH 9, 2022

If you’re currently hiring restaurant staff, you’re not alone. According to the National Restaurant Association, despite the steady gains in recent months, eating and drinking places remained 824,000 jobs – or 6.7% – below their February 2020 pre-pandemic employment peak. Last year’s shortage has become the restaurant labor shortage 2022. Even with the uptick in hiring since the beginning of the year, the restaurant staffing crisis remains a major challenge for the industry.

Hiring 78

Hiring Website Management Reference Document 78

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Restaurant Engine

MARCH 9, 2022

After a couple of years, it’s often time to give your website a boost. Your restaurant has a certain ambiance and vibe. From your theme to the layout of your tables, the design of your restaurant, and your lighting, your brick-and-mortar restaurant tells your customers what they can expect when they dine with you. The sights and smells of your food entice them and provide your diners with a feeling they can only get when they eat in your restaurant.

Design 126

Design Food Truck Small Business Customer Experience 126

EATER

MARCH 10, 2022

Abbie Cooper. Season 12’s most memorable contestant Lizzie Acker on filming in a COVID bubble, representing for neurodiversity, and the world’s best group chat In the 11-year run of Great British Bake Off , certain contestants inevitably rise to the top as unforgettable fan favorites. Season 12 of the show — which aired in 2021 as the second season to be filmed with all the contestants, hosts, and crew members living in a six-week COVID-19 bubble together — was chock full of legendary characters

Back of House 94

Back of House Definition Front of House Take-out 94

Modern Restaurant Management

MARCH 8, 2022

Call her a people person, if you will, but Christie Schatz’s desire to connect with others runs far deeper. So much so that she’s made it her career’s work: as Chief Talent Officer at Sonny’s BBQ, Schatz is ever-passionate about coaching and developing talent and, most importantly, creating a positive career experience for the barbecue brand’s thousands of employees. “I’ve loved every minute of it,” Schatz says with a smile one recent afternoon. &#

2001 186

2001 Coaching Hiring Take-out 186

Foodable

MARCH 8, 2022

Listen to "The Digital Consumer Experience | Season 6, Vol. 8: Flipdish" on Spreaker. In the latest episode of Hospitality Hangout , Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with John DiLoreto, president and general manager North America at Flipdish about digitally connecting restaurants to their customers.

Loyalty Program 79

Loyalty Program Hospitality Customer Experience Website Management 79

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Typsy

MARCH 6, 2022

In the hospitality industry, customer relationships and trust are everything. So when customers find that their personal information becomes compromised due to data breaches that occur at the businesses they frequent, it can lead to long-term damage to that trust. This article will discuss the importance of cybersecurity as a whole within the hospitality industry, how businesses can successfully recover from a cybersecurity breach if one occurs, and steps they can take to prevent any future occu

Hospitality 97

Hospitality Article Information Hotels 97

EATER

MARCH 7, 2022

Outside Red Iguana | Michael Gordon/Shutterstock. Where to find kafta burgers with za’atar fries, Tongan lamb with taro leaves, ricotta dumplings, and sherry flights by the Great Salt Lake Once dominated by Old West-style steakhouses and bars that (by an antiquated law) had to charge membership fees, Salt Lake City has come a long way from its Mormon roots.

Fast Casual 98

Fast Casual Restaurant Law Casual Dine-in 98

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are trying to solve this problem by choosing the right packaging option.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Foodable

MARCH 7, 2022

Listen to "197. Tech Meltdown" on Spreaker. Foodservice Tech Sell-Off - Affect on your restaurant? Lots of technology news this week and also a seismic shift in what we could be dealing with very soon if we see a potential recession and seven dollar a gallon gas. The landscape has erie similarities to an era when old school POS was displaced in early 2000.

2000 94

2000 2024 Technology POS 94

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

Sling

MARCH 11, 2022

Managers in the 20th century often served as their own payroll hours calculators. That meant extensive time spent manually number-crunching using paper, pencil, and a calculator or adding machine. Today, technology has advanced enough that many managers now rely on software to do the math for them. It is, however, still essential to know what goes into the process of calculating each employee’s work hours for the pay period.

Government 78

Government Management Management Take-out 78

EATER

MARCH 10, 2022

From bittersweet to botanical, there’s an appetite-stimulating aperitif out there for everyone in this growing category Humans are creatures of habit, and that’s especially true when it comes to our drinking rituals. We drink coffee for its ability to wake us up, herbal tea for relaxation, and wine to pair with food. But to stimulate the appetite before a meal, there’s one drink category most Americans tend to forget about: the aperitif.

Travel 100

Travel 2021 Beverage 2018 100

Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. Not only were restaurants forced to close for sustained periods of time or worse closed forever, and in many cases such closures resulted in loss of staff due to lay-offs and significant loss in revenue, and the “re-openings” have been plagued (globally) by capacity restrictions, worker shortages and continued challenges attracting customers.

Insurance 172

Insurance Food Safety Employee Relations Front of House 172

ChowNow

MARCH 10, 2022

For many of us in small-town America, we know that the bedrock of our communities are the small businesses that line our main streets. Local boutiques, general stores, and of course—the diners, pizzerias, cafes and other small town restaurants we grew up on. . Serving up childhood memories and some of the best fare anywhere, these mom-and-pop restaurants count on their regulars to dine-in often, or order takeout when they can’t.

Online Ordering 78

Online Ordering Ordering Small Business Food Order 78

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management