7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. We wanted to take a look back and highlight some of our favorite moments during our first season.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MAY 4, 2020

As restaurants throughout the country begin to reopen their dining rooms, it's important for restaurant owners to feel prepared and know what to expect as the “new normal” and how to operate accordingly. Our consultants have identified seven categories that must be addressed.

Food Safety 508

Food Safety Document Dine-in Operations 508

Modern Restaurant Management

JANUARY 21, 2025

With egg prices increasing by 30 percent over the past year and expected to rise more, MRM asked Stasko for his best advice on what strategies restaurant owners can implement to prevent sharp menu price increases and innovative menu solutions they can implement.

Food 398

Food Food Safety Pricing Communication 398

Modern Restaurant Management

DECEMBER 11, 2024

Here's some of Cortellesso's advice to other restaurant and bar operators on effective merch selections, brand alignment, staff engagement, collabs, promotion, and more. What advice would you give to other restaurateurs who are considering a merchandising effort? So everything is extremely limited.

Merchandise 419

Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

NOVEMBER 6, 2024

"To address these discrepancies, we created an accessible platform aimed at uplifting the hospitality industry through inspiration, advice, and valuable insights. Our primary focus is on workforce development, recognizing hospitality as a vital feeder for the broader labor market."

Hiring 386

Hiring Hospitality Magazine Technology 386

Modern Restaurant Management

APRIL 3, 2025

What advice would you give to someone who is interested in pursuing a franchise opportunity? Kicking off the training wheels and realizing I am actually riding this bike! Understanding it takes a whole team of amazing and caring people to keep things running smoothly.

Presentation 450

Presentation Franchise Franchising Online Ordering 450

Culinary Cues

OCTOBER 14, 2024

Now, do something about it. [] ARE YOU WILLING TO ACCEPT ADVICE AND CRITIQUE One of the keys to “moving up” that career ladder is to find a mentor/coach who is willing to be honest with you. Admitting what you don’t know is not a sign of weakness but rather of strength.

Coaching 415

Coaching Employee Relations Take-out Training 415

Modern Restaurant Management

JUNE 9, 2025

My advice to restaurant operators: AI can be a powerful partner. It’s not about plugging raw spreadsheets into an AI chat. It’s about creating a smart foundation where AI can actually do what it promises: accelerate decisions, not add friction.

Waste 282

Waste Point of Sale Demo Operations 282

Culinary Cues

MARCH 31, 2025

I was thinking the other day about those individuals (chefs, restaurateurs, mentors, teachers, parents, friends) who have offered or lived advice that helped to mold the person I am. I may not always live up to their words of wisdom, but after all, I am still a work in progress.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

Modern Restaurant Management

MAY 7, 2025

If you find yourself not knowing how to design your website, or you notice you are not attracting customers through your site speak with a professional for advice. Understanding what information to place on it, and more importantly how to arrange that information in a way to attract potential guests is key.

Social Media 380

Social Media Entertainment Information Design 380

Modern Restaurant Management

DECEMBER 9, 2024

What is your advice to others on starting pop-ups in their restaurants? This led to us wanting custom decor and activations specific to our individual brands, which led to purchasing and ordering our own assets and turning the pop-ups into annual activations. Research all year round for your pop up; drinks, decor, music, food and marketing.

Customer Experience 419

Customer Experience Marketing Magazine Small Business 419

Modern Restaurant Management

JANUARY 5, 2021

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant marketing advice with Johann Moonesinghe, Founder and CEO of inKind, a unique restaurant financing engine that’s already helped more than 460 restaurants around the world.

Email Marketing 474

Email Marketing Marketing Customer Experience Serving 474

Modern Restaurant Management

OCTOBER 10, 2022

Following My Own Advice. It is never easy to follow your own advice because you know how hard it will be to accomplish the ultimate goals. This is one area where our new manager may need to spend a few weeks so that when they are needed to step down the road, they are ready, willing and, most importantly, confident.

Management 508

Management Management Point of Sale Hiring 508

Modern Restaurant Management

NOVEMBER 8, 2022

. " Conversations Behind the Kitchen Door: 50 American Chefs Chart Today’s Food Culture " by Emmanuel Laroche offers insights from leading chefs and readers will walk away with advice and inspiration from noted chefs, restaurant owners, bartenders, and industry leaders, all of whom have shared their stories in their own words.

Food 450

Food Book Travel Leadership 450

Modern Restaurant Management

MAY 23, 2025

Get advice on how to integrate MFA into your system. Consider using authentication apps, biometric scanning, and SMS codes. Alternatively, for physical security, consider setting up a barcode scanning system so that staff can scan IDs.

Operations 221

Operations Online Ordering POS Retail 221

Modern Restaurant Management

DECEMBER 22, 2020

Small Businesses Are Actively Seeking Advice. Businesses are actively seeking virtual business conferences and webinars (47 percent), virtual networking events (44 percent), advice and resources about leading through a crisis (44 percent) and learning ways to de-stress and stay mindful (42 percent).

Small Business 449

Small Business Cash Management Webinar Recruiting 449

Modern Restaurant Management

APRIL 9, 2025

What is your best advice for someone interested in pursuing a restaurant franchising career? Leveraging technology – Smart scheduling, training tools, and streamlined operations help make our employees’ jobs easier and more rewarding. Happy employees lead to happy guests, and that’s the foundation of a successful franchise.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

SEPTEMBER 18, 2023

Here’s advice on what to ask during your next conversation with an AI vendor. You wouldn’t hire an unqualified chef, or take financial advice from someone with only surface-level knowledge of finance. But – as with any burgeoning movement – AI also gets served up with a large side of hype.

Technology 537

Technology Demo Take-out Food Order 537

Modern Restaurant Management

JANUARY 21, 2021

In developing robotics to work in a quick-serve restaurant environment, they first worked with CaliBurgers, getting advice from actual users. In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Buck Jordan, CEO of Miso Robotics, the team behind Flippy the Robot.

2020 450

2020 Technology Serving Management 450

Modern Restaurant Management

JUNE 11, 2021

” Listen to learn more about Izzy’s career and his advice for restaurants as they recover from the COVID-19 Pandemic. Now, when I work with clients, I can work with them on the front-end and the back-end.” A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday.

Coaching 450

Coaching Front of House Back of House Hospitality 450

Modern Restaurant Management

JANUARY 11, 2021

Sterling is not a law firm, and none of the information contained in this notice is intended as legal advice. This will help create an environment of trust and safety, as well as protect your customers, employees, and community. The information contained herein is for informational purposes only.

Restaurant Law 510

Restaurant Law Recruiting Customer Experience Dine-in 510

Modern Restaurant Management

JANUARY 31, 2022

RMS Director of Consulting Services Matt Parker recently offered this advice on price sensitivity : “Restaurants across the board are increasing prices to manage the high costs of food and labor. Bureau of Labor Statistics, prices at limited-service restaurants increased by 7.10 percent, surpassing full-service increases of 5.9

2021 473

2021 2019 Customer Service Pricing 473

Culinary Cues

APRIL 22, 2025

A simple word of advice, a reflection on the hundreds of times they have been in the same spot that you find yourself in right now. I have had the pleasure to work with elder cooks who have been focused on kitchen life for decades. Chef, I ran into that a few times in my career. This is what worked or didnt work for me.

Employee Relations 355

Employee Relations Reference Influencer Education 355

Modern Restaurant Management

FEBRUARY 16, 2022

What is some advice for them to contain costs and stay profitable? The outcomes you want to avoid are eroding profits and the inability to attract and pay skilled employees. Restaurants are dealing with the dual hit of labor shortages and supply chain challenges?

Cash Management 518

Cash Management Food Supply Seasonal Menu Social Media 518

Modern Restaurant Management

APRIL 15, 2020

What advice can you give to other restaurant owners? Wahlberg : Not so much advice, but a message of solidarity. But hopefully we’ll all come out the other side all that much better because of what we’ve been through.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

Modern Restaurant Management

NOVEMBER 18, 2024

This information does not constitute legal or professional advice and does not establish compliance with any law, rule or regulation. Video surveillance not only protects your employees and customers but also allows you, as the business owner, to safeguard your investment around the clock, reducing stress and providing greater peace of mind.

Insurance 389

Insurance Back of House Restaurant Law Information 389

Modern Restaurant Management

SEPTEMBER 27, 2023

As a firm that specializes in working with clients in the restaurant industry, we regularly assist restaurant owners with many of these issues, particularly in areas like tax compliance, payroll, bookkeeping, and providing sound financial advice to help manage cash flow and business growth strategies.

Cash Management 519

Cash Management Restaurant Law Food Safety Point of Sale 519

Modern Restaurant Management

FEBRUARY 24, 2020

“My advice for 2020: make sure to take into account the rising cost of living and minimum wage increase for tipped employees,” one survey participant noted. “We’re really excited about this study, and it’s one we plan on doing every year,” said 7shifts CEO, Jordan Boesch.

Management 493

Management Management Restaurant Law 2020 493

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

MARCH 9, 2021

His best advice is for restaurants to have a written data security plan and take “reasonable measures to protect data.” One area where restaurants are at a disadvantage is the investment aspect of fighting cybersecurity. Most in the industry are financially strapped and focusing on cutting costs.

Restaurant Law 450

Restaurant Law Training Serving Management 450

Modern Restaurant Management

OCTOBER 28, 2021

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Taking inventory is one of the most tedious processes in restaurant operations.

Inventory 520

Inventory Management Management Waste 520

Modern Restaurant Management

SEPTEMBER 23, 2024

If you don’t enjoy your attorney’s company over coffee or lunch, you will hesitate to seek their advice. ” Many attorneys can provide useful advice on a variety of topics relevant to your restaurant. But don’t just make a commitment to the first attorney you meet. Date around.

Restaurant Law 390

Restaurant Law Hiring Document Customer Service 390

EATER

NOVEMBER 22, 2024

The best piece of advice I can give to any control freak who insists on cooking their entire Thanksgiving dinner is to start as early as possible. This is, in my mind, the best of all worlds.

Front of House 299

Front of House Food Order Take-out Travel 299

Modern Restaurant Management

SEPTEMBER 7, 2021

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Q: How Can I Prevent Contract Overlaps and Overpricing?

Audits 584

Audits Food Supply Supplies Pricing 584

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? In terms of advice, restaurants must learn how to quickly pivot, whether that means embracing innovation or improving their services by being more flexible and adaptable. What are ways they can bring more people in?

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

NOVEMBER 19, 2020

In this Q&A, Modern Restaurant Management (MRM) magazine gets advice on from Guy Bloch, CEO at Bringg on how restaurants can prepare for the colder months ahead. As we approach winter and dropping temperatures, what are some of the biggest challenges the restaurant industry will face in the coming months?

Outdoor 558

Outdoor Technology Dine-in Delivery 558

Modern Restaurant Management

DECEMBER 31, 2020

Readers wanted practical advice on restructuring a commercial lease. Predicting a new normal for the restaurant industry attracted readers. Readers wanted to learn about ways in which restaurants would be adapting post-COVID. How the virus affected restaurant equipment was a top read.

Article 507

Article 2020 Equipment Information 507