Hot Schedules

JANUARY 27, 2020

Top Restaurant Industry Trends to Know for 2020. In light of these changes, what should operators prepare for as we head into 2020? With the industry’s staggering turnover rate, Cantu and LeFranc agreed that brands need to take a good look at their cultures and embody their core missions and values, because it’s what employees expect.

2020 117

2020 Webinar Employee Relations Allergens 117

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

NOVEMBER 2, 2020

COVID-19 forced mass shutdowns of restaurant dining rooms, causing the industry to consider new options for dining out at home and modifying store footprints to better serve the increased need for delivery and take-out orders. From April 2019 to March 2020 – when U.S. From April 2019 to March 2020 – when U.S.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 173

2020 Influencer Point of Sale Food Safety 173

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 185

2020 Food Safety Hotels Dine-in 185

Social Hospitality

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020. We are committed to providing relief to medical staff and others who are on the front line of this global battle against COVID-19 as well as the volunteer organizations on the ground serving local communities,” said Bill Hornbuckle, Acting CEO and President of MGM Resorts International.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

NOVEMBER 17, 2021

Typical Employee Payout Methods. How Outdated Pay Cycles Negatively Affect Employees. But waiting two weeks to access pay can stretch employees thin, forcing them to use financially damaging payday loans or traditional lines of credit to get by. overdraft fees in 2020 , totaling a $200+ tab in fees alone. On-demand Pay.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.K.,

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

7 Shifts

MAY 26, 2021

Here's how to qualify for a first-draw PPP loan in 2021: Been in business before February 15, 2020. Have fewer than 500 employees (if you own multiple restaurant locations, then you'll need fewer than 500 employees per location). Been in business before February 15, 2020. Still be open and operational.

2021 195

2021 Cash Management Document Employee Relations 195

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant and bar related concerns. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Restaurant and bar related concerns. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. New York, NY.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

DECEMBER 14, 2021

Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. percent from 2020, according to the National Restaurant Association. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 212

License Point of Sale Employee Relations Restaurant Law 212

Modern Restaurant Management

AUGUST 12, 2021

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Four Tech Solutions to Improve Guest and Employee Experiences. Here are four top technologies that can reshape the drive-thru, enhancing the employee and guest experience while boosting the bottom line.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

Modern Restaurant Management

MARCH 10, 2021

This relief is modeled after the RESTAURANTS Act, which was first proposed by restaurant industry groups in April 2020. Restaurant Revitalization Grants must be used for expenses within the covered period, from February 15, 2020 to December 31, 2021. trillion stimulus includes over $25 billion earmarked as direct aid to restaurants.

Employee Relations 204

Employee Relations Small Business Food Supply Food Truck 204

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I was a pain. We were using MICROS pre-COVID.

Operations 370

Operations Book Communication Small Business 370

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Looking Ahead.

2020 98

2020 Point of Sale Online Ordering Consumer Goods 98

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year. You can codify what works into a policy moving forward.

Employee Relations 204

Employee Relations Restaurant Law Information Reference 204

EATER

SEPTEMBER 10, 2020

The 2020 winners were supposed to be announced on September 25, after COVID-19 postponed the original May 5 ceremony date.) On July 23, an anonymous foundation employee told Eater that the lengthy list of demands was “met with more gaslighting and deferred action.” Cancelling the 2020 James Beard Chef and Restaurant Awards.

2020 110

2020 Employee Relations Leadership 2021 110

Social Hospitality

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020 MGM Resorts: Delivering and Storing Test Kits and PPE Items MGM Resorts is helping deliver and store 250,000 rapid COVID-19 test kits and has donated essential personal, protective equipment (PPE) items such as gloves and masks for healthcare workers in the state of Nevada. Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

7 Shifts

FEBRUARY 4, 2020

Getting caught doing wrong by your restaurant employees isn’t the wisest financial move either. Employee Pay Regulations Oregon Minimum Wage Oregon’s minimum wage varies in each part of the state and is scheduled to rise annually until at least 2023. In 2018, one Oregon restaurant was fined $580,000 for violating tip pooling laws.

Restaurant Law 369

Restaurant Law Employee Relations Article Cash Management 369

EATER

MAY 16, 2024

From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; Which, as an employee is one thing, but once you get into management, the stakes get higher. her shifts could be as short as 10 hours or as long as 18 hours.

Employee Relations 101

Employee Relations Government Hospitality Take-out 101

Modern Restaurant Management

NOVEMBER 17, 2020

But it also has a pandemic era precautionary tale to share with other quick-serve restaurants about going the extra mile to keep workers safe from contagion. And they also reinforce the necessity of ensuring restaurant environments are as safe for employees as they are for patrons in these dangerous times. Think wellness.

Insurance 204

Insurance Employee Relations Food Safety Document 204

Restaurant Clicks

FEBRUARY 17, 2020

TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. It’s flexible too – small quick-serve cafes can use a single iPad, or you can connect several for a larger operation as long as you have a wireless connection. . TouchBistro Features: .

POS 78

POS 2020 Point of Sale Loyalty Program 78

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. — dirtcandy (@dirtcandy) August 24, 2020.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. Plus, make sure you enable the Employee Health Check in 7punches so all of your staff can be screened for COVID-19 risk factors before they start their shift. Ensure health & safety of staff and guests ???

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

AUGUST 20, 2020

How to cut labor costs in a restaurant 101: Use a labor management tool Did you know that restaurants spend about 30% of their revenue on wages, overtime, payroll taxes, and employee health care? Fortunately, inventory management software makes it easier to order the right amount of food and reduce restaurant costs related to waste.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

DECEMBER 22, 2020

2020 has been a year like no other for restaurants and the companies who support and supply them. But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. The time is now to explore grants.

Employee Relations 216

Employee Relations Leadership Food Supply Small Business 216

7 Shifts

FEBRUARY 26, 2021

Include a postcard in all orders with a QR code or simple link in all of your orders to serve as a reminder. 7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Aaron Allen & Associates

JULY 17, 2020

We think foodservice-related investments can be grouped into one of three types. On the sell-side, this presents an opportunity to find the right partner who will stay loyal to your brand, employees, and guests. Innovations that were already in place will be accelerated with COVID-19 serving as the catalyst for the adoption of change.

2020 110

2020 Back of House Cash Management Specials 110

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S.

Healthcare 189

Healthcare Employee Relations Online Ordering Customer Service 189

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020. PPP Goes Flexible.

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Modern Restaurant Management

MARCH 15, 2021

If your would-be franchisee is unable to get a feel for your concept — or sees that your employees are disengaged and unenthused — they’ll likely look elsewhere for a brand that they know without a doubt will strongly resonate with them. Know Your Ideal Franchisee. Be Ready to Adapt.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Modern Restaurant Management

SEPTEMBER 27, 2021

In a study of consumer outlet motivations, the factors that showed the largest percent change in motivation from Q2 2020 to Q1 2021 in QSR were: Convenient way to pre-order – +12.9 In addition, the pandemic has caused consumers to re-evaluate other dining-related opinions and behaviors. Since Q1 of 2020, 10.9

Food Safety 185

Food Safety Beverage Consumer Goods Guest Recovery 185

Modern Restaurant Management

SEPTEMBER 1, 2021

” NYC Moves to Extend 15-Percent Delivery Fee Cap to 2022: On August 29, 2021, the New York City Council passed four pieces of legislation relating to third-party delivery service for restaurants. .” This includes a bill to cap third-party delivery fees at 15 percent per order until Feb. origin claims on product labels.

2021 202

2021 Restaurant Law Front of House Outdoor 202

Modern Restaurant Management

FEBRUARY 28, 2022

To understand if these policies drove reduced restaurant traffic, compared to what could have been expected had they never been implemented, Sense360 by Medallia examined select cities’ bar and restaurant foot traffic trends compared to a pre-pandemic baseline (February 2020).

Employee Relations 199

Employee Relations Dine-in Customer Experience Sustainability 199

Modern Restaurant Management

MARCH 18, 2020

” The Association proposed three separate categories of protection for industry restaurants and employees: directed/targeted financial relief; loans/insurance options for impacted small businesses; and tax measures. Before coronavirus, the recruitment and retention of employees was the top challenge for the restaurant industry.

Insurance 167

Insurance Employee Relations 2002 2001 167