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How Your Restaurant Can Tackle the Employee Shortage

Modern Restaurant Management

A study in 2018 found that the average restaurant has a turnover rate of 74.9 To do that you need to understand why employees are quitting and why hiring now is so difficult. Many restaurant owners are not used to a situation where employees hold better cards and it will require a shift in hiring practices.

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

When new hires are starting that often, there's a whole host of training procedures that need to be conducted and cybersecurity warnings may very well fall by the wayside. Furthermore, Franchise Direct, as of 2018, determined that there were nearly 275,000 franchised restaurants in the United States.

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Managing Diner Expectations this Holiday Season

Modern Restaurant Management

The industry has looked to hiring incentives, such as and other rewards, as they compete to fill open roles. Some brands like Applebee’s have gotten creative with National Hiring Day campaigns, offering free appetizers for job applications. Proactive communication and transparency is essential to managing the diner experience.

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MRM EXCLUSIVE: Can Technology Help Solve the Restaurant Labor Shortage?

Modern Restaurant Management

"It's a feeding frenzy on hiring right now. Yelp Kiosk was built in 2018 to help restaurants that didn’t have it in their budget to hire a dedicated host. Those that aren’t, use Kiosk as a de-facto host until hiring someone makes sense. "Where are all the people?

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The Positives and Pitfalls of Third-Party Ordering 

Modern Restaurant Management

In 2018, Grubhub reported $5.1 Among the benefits, using a TPO service may lessen the burden of in-house delivery, which requires hiring delivery drivers and the cost of additional insurance policies. billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press.

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Why Earned Wage Access Is the Perfect Gift For Employees

Modern Restaurant Management

In 2022, our Wages and Wellbeing study found that 79 percent of working Americans would be more interested in applying for a job that pays them the same day they work – 30 percent higher than in 2018.

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How to Engage Your Employees in Sustainability

Modern Restaurant Management

In 2018, the National Restaurant Association listed it at almost 75 percent. “10 percent energy reduction compared to 2017 by the end of 2020” or “95 percent correct recycling by July compared to the 55 percent of 2018.” Your employees will complete the majority of your sustainability actions.