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Is Your Ice Cream Too Cold? Lessons in Fighting Friendly Fraud

Modern Restaurant Management

As it happens online, some defended the hapless manager and others disagreed. A milestone in shaping this admittedly problematic landscape came in 2015, when the EMV liability shift took place, as Pay Junction’s EMV article explains. Liability and Friendly Fraud.

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

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Simple Customer Retention Strategy for Restaurants

7 Shifts

A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

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MRM Research Roundup: End-of-February 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. percent between 2015 and 2018, compared with a 2.5

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7 Sensational Secrets to Loving Italian Grape Varieties

A Wine Story

She led trips to Italy with the Society of Wine Educators , managed a wine shop where she was also the Italian wine buyer. Here she trained the internal staff, developed content for the Winebow website, and gave presentations to distributors. Its creator, Geralyn Brostrom, worked in several sectors of the wine trade.

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Vegan Cheese Is Ready to Compete With Dairy. Is the World Ready to Eat It?

EATER

Although vegan cheese hasn’t enjoyed the same explosive growth as plant-based burgers or nondairy milk, it has still managed to gain respectable ground: According to a recent market research report , the global vegan cheese market was valued at just over $1 billion in 2019 and is expected to grow almost 13 percent in the next seven years.