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The Best Practice Awards 2025: Celebrating the Best Restaurant Brands in the Industry

Black Box Intelligence

They honor top-tier brands that have not only excelled in operational metrics but have also fostered environments that prioritize employee satisfaction and customer delight. Make their customers super happy (this is called the Voice of the Customer award). Guests want better experiences. What Are the Best Practice Awards?

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” Three-quarters of delivery customers value tech-enabled ordering and payments.

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Top 30 BBQ Spots in North Carolina Ranked

Restaurant Clicks

Customers rave about the tender pork and the restaurant’s commitment to using fresh ingredients. Whether you’re a regular or a first-time visitor, Pik-n-Pig guarantees an unforgettable barbecue experience in the heart of North Carolina. #28 The casual, welcoming atmosphere and helpful staff keep customers coming back.

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The History of Tipping in Restaurants: The Complicated Past, Present, and Future

7 Shifts

Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet. The practice of tipping is straightforward—money in exchange for work or a service. Tips were left in European taverns to ensure quick and good service. But tipping did not take off immediately in the U.S.

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7 Restaurant Management Book Recommendations

7 Shifts

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers.

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MRM Franchise Feed: Randy’s Donuts Plans Rise and Burger King Makes Sustainable Commitment

Modern Restaurant Management

“It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods. On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo.

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The Great Birria Boom

EATER

How two Mexican-American birrieros made the beloved dish a sensation in America In 2005, two Mexican-American teenagers from LA met at the fair in Coatzingo, Puebla, during Semana Santa, or Holy Week, a time when countless Mexican-American families head back to their family’s hometowns all over Mexico to visit relatives. “We