7 Shifts

AUGUST 2, 2022

We asked someone who's done it—the one and only Danny Meyer. From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. Danny Meyer defines restaurant culture succinctly: “Very simply, culture is the way we do things around here.”. By establishing what your core values are.

Leadership 370

Leadership Webinar Hiring Training 370

Culinary Cues

MARCH 4, 2022

I would assume that many chefs who read this article – at least the ones from my generation have reflected on where they are, what they have done, and what they are still able to do. There is something about aging that we all want to resist – at least mentally.

Coaching 472

Coaching Training Fine Dining Article 472

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. What is a ghost kitchen? What is a ghost kitchen? What are the benefits of a ghost kitchen model? What are some types of ghost kitchens? Kitchen Pods.

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

MAY 3, 2023

It amazes me every time I visit a restaurant – the important things that we miss. Where we fall short is in the details of that menu, the complements, the “tag along” ingredients. Where we fall short is in the details of that menu, the complements, the “tag along” ingredients. Why is it overlooked so often? OUTSTANDING BREAD!

Food Truck 467

Food Truck Customer Experience Food Supply Take-out 467

Culinary Cues

APRIL 29, 2022

I believe this wholeheartedly, there is no limit to what you can achieve if you believe that you can and invest the energy and time. So, what should you be doing right now to set a course for a great future in the kitchen? Then connect with chefs already in that role and ask what skills are needed and how they managed to acquire them.

Influencer 379

Influencer Book Small Business Take-out 379

Modern Restaurant Management

FEBRUARY 21, 2024

Now, I’m not sure we can do that anymore,” said Dr. Melissa Baker, associate professor and chair of the Department of Hospitality and Tourism Management in the Isenberg School of Management at the University of Massachusetts Amherst. We want to be the makers of your favorite memories.

Airlines 199

Airlines Customer Service Hospitality Tourism 199

Culinary Cues

JULY 27, 2022

We cook what we are, and we are a complex combination of all our life experiences with food. This is what makes us unique as cooks, this is what builds our signature that appears on a menu. Although we rarely map this out, we should open ourselves up to experiences and potential influences.

Influencer 346

Influencer Fine Dining Travel Book 346

7 Shifts

OCTOBER 31, 2022

What is a Restaurant Business Plan? What is a restaurant business plan, and why do you need one? A business plan is commonly associated with investors—it's what they will look to for a better understanding of a business, its concept, and its competitive advantage. You can't start a restaurant without a plan. Table of Contents.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. We wanted to take a look back and highlight some of our favorite moments during our first season. And it's proprietor, Shawn Walchef, is redefining what restaurant marketing can be.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

FEBRUARY 19, 2023

When was the last time you bought a product, listened to a band, read a book, took in a view, or enjoyed a meal that gave you pause? Isn’t this what we hope for? Isn’t this what provides excitement in life and helps us to jump out of bed in the morning? Aren’t we all after those WOW experiences? So, what gives?

Innovation 409

Innovation Café Travel Book 409

7 Shifts

SEPTEMBER 20, 2022

Can't find what you're looking for? Let us know how we can improve this page here. What to expect when you first don your apron. Working in A Restaurant: Everything You Need to Know : Read on to learn about what it's like working in a restaurant so you can excel in your role. what your coworkers do all day.

FOH 195

FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

APRIL 15, 2024

You'll want to specify the reason why you’re collecting data and your plans for what to do with that collected data. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Customers can be lost to boredom or quit halfway if a survey is too long.

Management 190

Management Management Loyalty Program Social Media 190

Modern Restaurant Management

APRIL 16, 2024

But what if that “friend” is actually just someone leaving a review on Yelp? We live in an attention economy and your customers are interacting with you on more than just review platforms and in your stores. There’s no way we can do all this!” What if you had thousands of customer voices at your fingertips?

Social Media 106

Social Media Loyalty Program Online Ordering Customer Service 106

Culinary Cues

DECEMBER 23, 2022

Zelenskyy and Andres, brothers in spirit, leaders who inspire; stellar human beings who humble us, show incredible courage and strength, and who give of themselves for what most of us see as right and just. This is what he and the people of Ukraine are fighting for. Sometimes it is hard to watch the news or read the daily paper.

Leadership 356

Leadership Café Take-out Blog 356

Culinary Cues

FEBRUARY 28, 2022

Today’s stress is far more significant – it is stress over the state of our industry as a whole, our democracy, and the wellbeing of the world where we live. As much as this blog is focused on what is right in front of cooks, chefs, and restaurateurs every day, it is impossible to do so in a vacuum. But is it enough?

Recycling 426

Recycling Education Sustainability Blog 426

Modern Restaurant Management

MARCH 12, 2024

To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. We’re already seeing an impact to improved gross sales and revenues.” We were surprised to find out what was an assumption vs data backed reality.

Menu 176

Menu 2001 Franchise Franchising 176

Modern Restaurant Management

FEBRUARY 24, 2023

Right away, she felt the methods were a bit outdated and that you couldn’t expect people to read a 200-page manual. She is using what she has learned both in the restaurant industry and in her Purdue Global classes to train the trainers, especially in anticipating guests’ needs. It has been a discipline.

Education 173

Education Back of House Training Leadership 173

Modern Restaurant Management

JANUARY 31, 2024

What results did you find surprising and why? I think one thing we’re seeing more and more is that restaurants have to take a 360-degree approach to guest engagement. What can restaurant operators do to better handle inventory and labor challenges? full service restaurants surveyed plan to introduce catering services.

2024 199

2024 Online Ordering Website Management 2023 199

7 Shifts

JULY 14, 2021

We got a pretty good idea when we had the pleasure of hosting Danny Meyer in our office (virtually, of course!) EHI led 7shifts' own series B funding round this spring (read more about how we're putting it to work here ), and has invested in companies like Goldbelly, Salt & Straw, and Clear. The importance of your “HQ”. “At

Hiring 435

Hiring Hospitality Fine Dining Training 435

Modern Restaurant Management

MARCH 6, 2024

What will the QSR of the future look like and what role will AI-integrated technologies play? Read on to learn why he feels that "AI will ultimately be most successful when it is fully interwoven into that process in a manner that it 'simply works' and solves problems with little or no fanfare."

Customer Experience 185

Customer Experience Entertainment Transportation Customer Service 185

Modern Restaurant Management

APRIL 10, 2024

In 2024, we expect these trends to shape the restaurant sector. Savvy operators analyze that data to understand who’s coming through their doors, what they’re ordering and how often they’re ordering. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Coffee in 2023.

2024 192

2024 2023 Loyalty Program Point of Sale 192

Chowly

APRIL 11, 2024

We know that conferences can inspire a mixture of emotions — excitement, anxiety, curiosity. Find out what recent initiatives or product launches have happened at the company, read product/podcast/customer reviews to find out what people really connect with in their offering. Plan your sessions.

Social Media 105

Social Media Small Business Events Customer Experience 105

EATER

APRIL 5, 2024

Some use the lens of realism, drawing on what we know to exist in our galaxy. According to brands right now, what does space taste like? To me, the flavor combination that reads most like space is found in Jeni’s Supermoon , a swirl of baby blue and pale yellow that’s made with marshmallows and candied violet.

2009 95

2009 Consumer Goods Transportation Innovation 95

Perfect Daily Grind

MAY 28, 2023

During this period, we have seen the uptake of automated systems and technologies grow across every level of the coffee supply chain – from production to roasting to brewing. Read on to find out what they had to say. We launched Loutsa around four years ago, and we roast at all of our ten locations,” he says. “To

Food Supply 173

Food Supply Supplies Technology Article 173

Perfect Daily Grind

MARCH 21, 2023

In light of this, we have seen direct trade become much more prominent in specialty coffee over the years. Read on to find out what they had to say. What is direct trade in specialty coffee? We share information with farmers about how we operate, which provides them with a better perspective of our business.

Pricing 176

Pricing Supplies Sustainability Communication 176

Wasserstrom

DECEMBER 28, 2023

Crafting a well-read mission statement for your restaurant is more important than ever. In this article, we explain what mission statements are, why they are important, how to get started, and provide examples for inspiration. What Is a Mission Statement?

Blog 124

Blog Article Serving Food 124

SpotOn

APRIL 22, 2024

At SpotOn, we pride ourselves on providing integrated POS solutions that work the way you work. But we don’t expect you to just take our word for it! Click below and someone from our team will reach out to discuss how we can help you boost your bottom line. But not all POS systems are equal.

POS 90

POS Point of Sale Retail Customer Service 90

Perfect Daily Grind

MAY 8, 2023

In recent years, we have certainly seen an uptick in the number of cafés and roasters implementing more socially and environmentally responsible business practices. Read on for more of their insight. What does “sustainable” really mean? This includes coffee shops and roasters. There are several reasons for this.

Sustainability 167

Sustainability Consumer Goods Social Media Recycling 167

Modern Restaurant Management

NOVEMBER 2, 2023

Revealing what it’s really like to serve as a health inspector, she tackles the issues and experiences many inspectors face but rarely discuss in public forums. Read on for an excerpt from "Who Watches the Kitchen? However, I strongly believe that incorporating real-life experiences is crucial in creating an impactful read.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Modern Restaurant Management

MARCH 25, 2024

If someone asks a writer how to write a book, it may be discouraging to begin answering the question, but if the aspiring writer already has half a novel, it's easier to read what they have and help them go from there. You need to figure out what balance works best for you. There's no doubt about that, but at what cost?

Fine Dining 88

Fine Dining Seating Restaurant Law Small Business 88

Modern Restaurant Management

OCTOBER 30, 2023

What Is Restaurant SEO? When people talk about restaurant SEO, what they’re actually referring to is “local SEO.” ” First, let’s define SEO—then we’ll cover local SEO. ” Google then lists what they believe are the best Thai restaurants in Portland. Let’s dive in.

SEO 187

SEO Website Management Online Ordering Information 187

Sante

MARCH 31, 2023

Oftentimes we are so engaged in the task in front of us that we fail to see what the future Continue Reading

Education 155

Education Management Management 155

Perfect Daily Grind

JANUARY 25, 2023

However, correspondingly, we are also seeing more and more YouTube content creators market and sell their own-branded coffee products, which range from signature blends to capsules to single-serve bags. Read on to find out more. We also emphasise that our coffee is sustainably and responsibly sourced.”

Social Media 169

Social Media Merchandise Influencer Certification 169

Modern Restaurant Management

APRIL 20, 2023

We have worked on all 25 locations—two new builds and the rest a mix of large and small remodels and additions. By virtue of our longstanding collaboration, we’ve gotten involved in many aspects of Pagliacci’s business. All Images by Rafael Soldi What is the process like and what aesthetics do you hope to achieve?

Back of House 167

Back of House Design Fine Dining Customer Experience 167

Perfect Daily Grind

AUGUST 2, 2022

Read on to find out what they had to say. These employees are moving on faster if they don’t get what they expect from the job role,” he adds. The pandemic taught us that we have to care more about our team members,” he says. We closed the stores for six weeks and then we reopened one store at a time for takeaway only.

Café 188

Café Hospitality Training Customer Service 188

Hot Schedules

MAY 25, 2021

T oday we are meeting with some of the team members behind MacromatiX, – Fourth’s global solution for Quick Service Restaurants (QSR). We approached and asked them about their motivation to join the team, their roles as well as the challenges and opportunities they meet daily. John Adams. Product Owner. Chad Marais. Scrum Master.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148