Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. Last month, DoorDash announced plans to acquire reservations and marketing service SevenRooms for $1.2 The company says its goal is to grow local economies and refers to itself as a “local commerce platform.”

Leadership 182

Leadership Advertising 2025 Reservations 182

Modern Restaurant Management

NOVEMBER 22, 2021

Businesses grow through happy customers and happy guests should be easily empowered to refer their friends and family to the dining establishments they love. Leaders who equip their businesses with modern technology can translate word-of-mouth marketing and turn diners into ambassadors in just a few clicks.

Sustainability 568

Sustainability Guest Recovery Customer Experience SEO 568

Modern Restaurant Management

JUNE 4, 2021

Understandably, the top six search results are the most coveted rankings for any business and are commonly referred to as the Google Six Pack. .” From there, the majority of people look at only the top three to six results served up by Google and other search engines to select their restaurant of choice.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Culinary Cues

AUGUST 31, 2024

It will be who you are. [] It must be the reference for your decision making. Make sure that when decisions are made, especially those of any real consequence, you reference your mission statement. “Is Restaurants with a clear, “bought into” mission statement are successful. Is this decision in line with our mission?”

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

7 Shifts

OCTOBER 9, 2020

Reservations - Embed your reservations platform’s widget onto your website to encourage customers to book directly through you instead of via a third party. If you need inspiration, refer to your collection of competitors’ websites. Refer to your wireframes to find templates that resemble what you had in mind for your website.

Design 397

Design Online Ordering Social Media Website Management 397

Modern Restaurant Management

OCTOBER 1, 2022

Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant. Leverage visitors’ data and personalize the experience. Meet your guests on social media.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Culinary Cues

DECEMBER 11, 2023

The conversation evolved around local news and gossip, and alcoholic beverages were reserved for bars scattered throughout the community. Full-service restaurants would later refer to this as a Table d’hote selection. Ah, but the food and conversation were consistently good, plentiful, and in-expensive.

White Paper 412

White Paper Hospitality Fine Dining Reference 412

Culinary Cues

MAY 16, 2022

If you are a seasoned veteran of the kitchen, you have likely experienced this a few times and know exactly what I am referring to, but for others – here is an attempt to re-create the “feel” of being in the kitchen zone: Tom arrived a bit later than normal for his shift at Café Monique.

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Café Front of House Point of Sale Back of House 441

Modern Restaurant Management

OCTOBER 21, 2019

There’s no question that the restaurant delivery and reservations experience has become increasingly digitized in recent years, and there’s no sign of this trend slowing down in the future. As previously mentioned, the number of delivery and reservation apps has reached an all-time high.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Lavu

MAY 30, 2025

Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests. There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Culinary Cues

AUGUST 7, 2021

So, first step – let’s refer to it as a challenge. Menu item profit margins are typically low, making it difficult for restaurants to find the reserves to pay better wages – why? There are fewer, and fewer individuals interested in a kitchen career and when we find employees to fill positions, they never seem to stay very long. .

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

JULY 31, 2020

Interestingly enough, these articles didn’t even reference the unfathomable closures that would soon follow caused by COVID-19. providing and requiring PPE; taking reservations only for seating).

Retail 443

Retail Casual Back of House Consumer Goods 443

Modern Restaurant Management

FEBRUARY 28, 2023

– and materials that workers can easily reference should they need to review specific protocols and procedures. Ordering inventory, completing daily checklists, implementing safety procedures, managing reservations – the list of tedious and time-consuming tasks for restaurant owners and managers goes on and on.

Management 493

Management Management Food Safety Communication 493

Culinary Cues

JANUARY 23, 2023

THE FAN/GUEST IMPACT: Often referred to as the 12 th man, the fan or guest has a role to play in grabbing the carrot and pushing it even further out after it is in hand. This is likely what Coach Belichick means by: “Do your job.”

Coaching 467

Coaching Sports Point of Sale Take-out 467

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. It is a broad term that can refer to anything from automated systems used in manufacturing to self-driving cars. So, what do you need to know about chatbots?

Online Ordering 241

Online Ordering Allergens Customer Experience Food Order 241

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

NOVEMBER 18, 2019

The faster and more accurately you can answer your customers’ query, the more likely they are to book a reservation with your restaurant over a competitor. Include a clear, easy way to make a make a reservation. The web is becoming more fractured by the day. The rise of voice search is a product of the modern lifestyle.

2018 404

2018 Reference Information SEO 404

Modern Restaurant Management

APRIL 1, 2020

The rules for some contests include language similar to the following: “Sponsor reserves the right to cancel or suspend part or all of this Contest should virus, bugs, non-authorized human intervention … corrupt or impair the administration, security, fairness or proper play of the Contest.”

Reservations 362

Reservations Restaurant Law Presentation Consumer Goods 362

Culinary Cues

OCTOBER 20, 2021

Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense. Give them a name tag but reserve the embroidery for a right of passage. To a cook enrolled in the school of hard knocks, this is a certificate of accomplishment.

Front of House 491

Front of House Uniforms Back of House Kitchen Safety 491

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. The kitchen is all about sensory overload and even though it might seem like an overload of unorganized effort, to those who are seasoned veterans – it is comforting.

Back of House 424

Back of House Kitchen Safety Hotels Front of House 424

Social Hospitality: Restaurants

AUGUST 25, 2019

Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. They’re able to assess customer references and accordingly suggest food items they will prefer. This will ultimately help restaurants retain loyal customers.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

DECEMBER 10, 2019

You can also refer to this guide to learn more about managing cash flow. Having no cash reserve for emergencies means you run the risk of any such unexpected costs that could derail your business's daily operations. When there is no proper plan or strategy in place for handling cash flow shortage, a cash flow crisis occurs.

Cash Management 312

Cash Management Seasonal Menu Social Media Small Business 312

EATER

FEBRUARY 11, 2021

Grower Champagne” generally refers to wines from the Champagne region of France that are made and bottled by the same person who grew the grapes. One way is to look for a little term on the bottle itself, the letters “RM,” which stand for “récoltant manipulant” in French, and refer to someone making wine from their own grapes.

Back of House 332

Back of House Consumer Goods 2005 Reference 332

7 Shifts

FEBRUARY 15, 2022

We refer to these employees as “51 percenters.” This newfound attention can bring people to your website or reservation pages, and into your seats. Below, we've recapped Danny's process and the 6 qualities that all great restaurant team members should have. “At Another way to do it? Gift cards.“Gift So it's, it's like an investment.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

APRIL 22, 2024

Or maybe, as is being done in NFL football stadiums now, restaurants should simply charge a lease fee for the right to make a reservation. Charge what you need to charge but at the same time invest in building great experiences from the moment a reservation is made until the coffee is poured and the check delivered.

Consumer Goods 344

Consumer Goods Pricing Hospitality Customer Experience 344

7 Shifts

NOVEMBER 14, 2024

These tools serve as a reference for restaurant employees, ensuring they know what’s expected of them and how to perform their duties. Tools used You’ll also have to consider the tools your staff needs to learn, from POS systems and online ordering platforms to reservation software and kitchen display systems.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

SEPTEMBER 30, 2020

A final piece of advice for restaurants is to invest in a user-friendly reservation system. This further highlights the need for restaurants to pay close attention to details in the end-to-end dining experience: from the reservation, to the meal, to the service. ” Holiday Traffic. date data available. Report highlights include:

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

DECEMBER 17, 2020

Customer retention refers to a restaurant’s ability to retain, or keep, the existing customers that it has. For full-service restaurants, many POS or reservation systems can also help collect data for you. In this guide, we’ll cover: What is customer retention. How to measure customer retention. Why customer retention is important.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

ChowNow

JULY 17, 2024

Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ). Here’s a high-level example of what type of staffing information to include in your operations plan: Hiring: Post job openings on relevant platforms, conduct interviews, and check references.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

NOVEMBER 3, 2021

While your staff might handle cardholder or guest information when completing tasks such as processing payments or confirming reservations, there is no need for them to actually see the information to do their job. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error.

POS 370

POS Audits Loyalty Program Information 370

The Restaurant Group

MAY 17, 2025

When the referred guest visits your restaurant, both the referrer and the new guest typically receive diner incentives or loyalty rewards. Integrate with Existing Systems Integrate your referral program software with existing restaurant systems such as online reservation systems and table management solutions.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

Open for Business

NOVEMBER 20, 2024

It refers to AI that can act autonomously to achieve specific goals. Handling reservations with ease OpenTable integrates with tools like PolyAI and Slang.ai. .” The panelists shared strategies for leveraging AI to enhance operations, help personalize guest experiences, and uncover opportunities for growth.

Point of Sale 60

Point of Sale Inventory Hospitality Reservations 60

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. Disclose how much money you'll need to get this project off the ground, identify the biggest expenses, and don't be afraid to put a line item in for working capital - which is a reserve fund for your first few (likely slower) months of operation.

Point of Sale 397

Point of Sale Back of House Document Download 397

EATER

OCTOBER 1, 2024

High South cuisine — a broad reference to foodways across the Ozarks in Arkansas, Oklahoma, and Missouri — relies heavily on local produce and sourcing practices. It’s worth booking reservations ahead of a visit. Seats go quickly, so make a reservation early. Angelina Lopez A spread of dishes at Conifer. Rooms start around $300.

2011 260

2011 Food Truck Hotels Seasonal Menu 260

EATER

FEBRUARY 28, 2022

A hard-to-get reservation is simply a record for access to a table, and getting tables at in-demand restaurants has become a valuable commodity, so much so that finance bros recently tried to create a secondary market for them. McCartney refers to their product as a “fractional cookbook.”

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

Goliath Consulting

DECEMBER 6, 2020

The phrase “Restaurant of the Future” used to be reserved for businesses going out of their way to replace people with machines. References: [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link] [link]. Integration of AI Technology.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

EATER

AUGUST 30, 2022

The restaurant received three stars every year beginning in 2007 until it was removed from the guide in 2019 due to the difficulty of making a reservation.). In Jiro , Ono’s own words point to where authenticity falters as a frame of reference. When used by diners in the U.S.

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