article thumbnail

How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Verbal Language. Body Language.

article thumbnail

Net-Positive Dining at The Green Orchid

Modern Restaurant Management

Going above and beyond LEED certification, Selby Gardens is seeking “Petal” certification through The Living Future Institute and will strive for net-positive energy, be free of toxic chemicals, and lower the energy footprint many times below that of a generic commercial structure.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lavu Launches Restaurant-Focused Independent Agent Sales Program with Industry-High Commission Split and Training by James Shepherd

Lavu

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Shepherd is President of CCSales Pro, a company he created more than a decade ago to train sales reps for success in merchant services.

article thumbnail

ChowNow’s Preferred Partner Program gives restaurants tools and discounts to flourish

ChowNow

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

article thumbnail

Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Or employees haven’t been properly (and regularly) trained. It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. To increase order accuracy, your restaurant should: Prioritize training. Even when things are hectic, training must remain a priority.

Ordering 212
article thumbnail

ChowNow’s Preferred Partner Program gives restaurants tools and discounts to flourish

ChowNow

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

article thumbnail

How To Create a Fair Holiday Work Schedule For Restaurants

7 Shifts

If sales don't differ too much from the rest of the year, your restaurant might not need much extra consideration for staffing outside special events. Are there any events that have special staffing needs? Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some.