Perfect Daily Grind

JUNE 21, 2022

However, it’s undeniable that convenience has historically been a priority for airline coffee, with quality and taste generally taking a back seat. In recent years, a growing number of airlines have begun to invest in the coffee they serve to their customers, both in terms of sustainability and quality. Competitive advantage.

Airlines 167

Airlines Consumer Goods Travel Sustainability 167

Modern Restaurant Management

FEBRUARY 5, 2021

Managers will wear smartwatches that provide alerts in real-time from check-in to check-out, allowing expedited service and guest response, and providing the ability to monitor the restaurant flow for a seamless guest experience. How did the technological implementation change the role of the manager? Guests can contact Eureka!

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

EATER

SEPTEMBER 20, 2023

Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. San Diego’s Rady School of Management suggests that it might.

Waste 343

Waste Pricing Airlines Food 343

Modern Restaurant Management

FEBRUARY 23, 2021

By following policies that protect our guests, staff, and the business itself — actions like implementing an updated cleaning and sanitization policy across all restaurants — management teams put safety for all first and showed our staff that we will do what it takes to keep them safe. Get Better. We Are All in This Together.

Leadership 450

Leadership 2002 2001 Airlines 450

7 Shifts

SEPTEMBER 16, 2020

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention. Managers also check employees' temperatures before shifts. Any team members registering a temperature higher than 38C or 100.4F

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

JUNE 8, 2020

Among the key findings: Respondents (77 percent) believe that restaurants have been hit the hardest by the pandemic, above the airline (54 percent) and live entertainment (42 percent) industries. Specific concerns were uncovered during the research, providing opportunities for restaurants to proactively address customer needs.

Airlines 568

Airlines Entertainment Dine-in Small Business 568

Modern Restaurant Management

JANUARY 5, 2021

Outside of the restaurant industry, airlines, hotels, ride-sharing and other service companies have followed suit with similar policies to help keep their customers safe. On top of all of that, Nathan’s Famous, has also added partitions and anti-bacterial wipes to make customer’s feel safer using our self-service kiosks.

Customer Experience 558

Customer Experience Customer Service Airlines Consumer Goods 558

Modern Restaurant Management

APRIL 12, 2022

Recall the 2017 United airlines incident that resulted in a bloodied passenger being forcibly removed from the plane. One of the biggest mistakes restaurants make is to create a detailed set of standard operation procedures that lose sight of the ultimate goal: customer satisfaction.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Social Hospitality: Restaurants

MAY 6, 2020

JetBlue and United Airlines: Free Flights for Medical Volunteers Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. “I Yum Brands CEO David Gibbs will forgo all salary for the balance of 2020.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

EATER

AUGUST 4, 2020

Plus, what’s the deal with eating airline food at home, and more news to start your day Distilleries that pivoted from liquor to hand sanitizer have been hung out to dry after the pandemic’s initial panic-demand. Some distilleries have managed to continue making sanitizer by arranging contracts with local hospitals. Food Safety News ].

Airlines 274

Airlines Food Supply Food Safety Equipment 274

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

EATER

MAY 26, 2020

When Delta extended its contract with American Express in 2019, the airline said it expected to be making $7 billion annually by 2023 from the deal — and that’s just one airline. Card issuers buy points from airlines and hotels to offer their cardmembers. Airline cards are now offering extra points on grocery store purchases.

Airlines 236

Airlines Travel Loyalty Program Hotels 236

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. How Comfortable are Diners?

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Perfect Daily Grind

JUNE 13, 2025

New Delhi, India) Mon, 9 Jun – illycaffè named official coffee partner of Iberia Airlines. The Italian coffee giant will supply its blend on board all long-haul Iberia flights and in VIP lounges via self-serve machines, extending its airline partnerships with United and ITA Airways.

2025 91

2025 Point of Sale Café 2024 91

Modern Restaurant Management

MARCH 7, 2024

The traveling industry is dominated mostly by different airline apps, but Uber, Lyft, and Airbnb make appearances on the top charts as well. In the shopping industry, Etsy, Temu, Walmart, and Nike are all top contenders. Together, all of these stores cover a pretty wide range of consumer items, from groceries to apparel.

Airlines 275

Airlines Download Travel Design 275

Modern Restaurant Management

MARCH 18, 2020

As we enter a 12-to-18 month period of tremendous uncertainty in the hospitality industry, these insurance claims must be approved quickly and utilize a federal backstop similar to the program created for airlines after 9/11/2001. Federal Loan Program Equal to Lost Revenue.

Insurance 432

Insurance Employee Relations 2002 2001 432

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Marketing4Restaurants

JANUARY 17, 2022

Restaurant Yield Management is a key tactic for profitable Restaurants. This technique is commonly used in the airline industry. Airlines sell tickets at different rates depending on which category the passenger falls under. Managing Fixed Costs. What is Restaurant Yield Utilization? Is it someone on a business trip?

Management 98

Management Management Airlines Website Management 98

Modern Restaurant Management

MAY 5, 2021

In a recent survey of restaurant owners and managers, 85 percent of respondents reported an increase in comparison shopping and just 15 percent of respondents said they remain loyal to one restaurant supply store. Airlines scored last for online experiences (27 percent poor; 10 percent excellent). The Appeal of Coupons and Discounts.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Perfect Daily Grind

MAY 5, 2023

The group – which includes Veneziano Coffee Roasters, Black Bag Roasters, Coffee Hit, and Flight Coffee – implemented several new initiatives to receive the certification, including its Volunteer Time Off Policy and Parental Leave Policy, as well as improving waste management and coffee sourcing programmes.

2023 183

2023 Airlines Certification Seminar 183

Modern Restaurant Management

DECEMBER 28, 2023

For quite some time, airlines, hotels, and ecommerce retail customers have benefited from bespoke experiences tailored to their preferences, spending, and loyalty. Operators have reached a breaking point with platforms that get between them and their guests, diluting guest loyalty and charging fees for the privilege.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

EATER

JULY 13, 2022

In 2008, I quit hotels and took a job as a food and beverage manager at an international airline in India. I’ve experienced multiple setbacks in my life and they have made me stronger. I always learn from my mistakes. That was very boring because it was a desk job and not an actual cooking job; I was only there for a year.

Fine Dining 245

Fine Dining Airlines 2009 2008 245

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Perfect Daily Grind

SEPTEMBER 7, 2022

You may also like our article on whether airlines are starting to offer better coffee. Pedro Echavarría is the general manager of Café Pergamino. Managing a coffee shop in an airport is different to a more traditional location,” he adds. To find out more, I spoke with two coffee professionals who operate businesses in airports.

Café 187

Café Franchising Franchise Travel 187

EATER

AUGUST 12, 2021

The best option, still, is ordering them off WhatsApp and picking up at least eight boxes from your local Southwest Airlines cargo bay. Over the past three years, I’ve spoken to the customers, middlemen, and scientists so hungry for the fruit that they’ve managed to create an American fruit subculture unlike any other.

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

JULY 18, 2023

Linn confirmed that soon after opening, its management faltered, and it was more or less “finished before it started.”) Forks and knives are, with minimal practice, eminently manageable without vision, and pointed in the right direction, few blind people need to be guided to the bathroom.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Perfect Daily Grind

APRIL 22, 2022

Fresh Cup is now owned by coffee professional Garrett Oden, with Ashley Rodriguez as Managing Editor. Mon, 11 Apr – American Airlines adds espresso beverages to first class menu. The US airline historically served espresso-based drinks on several of its international aircraft, but removed the service during the pandemic.

Airlines 148

Airlines 2022 Certification Webinar 148

EATER

MAY 15, 2024

If you haven’t seen these videos, or somehow managed to miss out on the tradwife phenomenon entirely, tradwife (shorthand for “traditional wife”) content is essentially a group of mostly young, almost exclusively white women who insist that a simpler life of cooking, cleaning, and raising babies is the most fulfilling pursuit of womanhood.

Back of House 354

Back of House Take-out White Paper Front of House 354

Chowly

MARCH 14, 2024

This initiative goes beyond the surface, providing comprehensive training in fiscal management, forecasting, and budgeting. In defining profit within the restaurant industry, Chip highlights the challenges of managing three dynamic targets: revenue, cost of goods sold (COGS), and labor.

Airlines 111

Airlines Sustainability Pricing Technology 111

Sante

JUNE 9, 2020

Headquartered in Sterling, Virginia, Cuisine Solutions services more than 22,000 restaurants, as well as first and business class on the top 10 airlines in the world, retailers and major hotels. About CREA. The Culinary Research and Education Academy (CREA) is a global leader in culinary research, education and consulting.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

The Restaurant Coach University

MARCH 2, 2017

I prefer what we call a preferred status program, or the kind of loyalty program that a hotel or an airline would do. If I’m signed up on their program and I walk into your restaurant, as soon as I hit the door, the beacons notify the management team that Donald Burns, platinum member, just walked in the door. ” Wow!

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Lavu

NOVEMBER 27, 2024

Cloud POS systems are transforming how restaurants operate by offering internet-based tools for sales, inventory, and management tasks. Here’s why they matter: Access Anywhere : Manage your restaurant remotely via any internet-connected device. Inventory management? What POS does Gordon Ramsey Use? Secure payment processing ?

POS 78

POS Loyalty Program Inventory Customer Service 78

Sling

JANUARY 13, 2020

Yes, you’ve trained your employees and they’re good at what they do, but even the most skilled professionals — think surgeons and airline pilots — still use an SOP checklist before, during, and after their jobs. In the past, managers stored SOP documents in a filing cabinet within the office proper. 1) Consistency. Track labor costs.

Operations 78

Operations Document Airlines Tip Distribution 78

Sling

JANUARY 13, 2020

Yes, you’ve trained your employees and they’re good at what they do, but even the most skilled professionals — think surgeons and airline pilots — still use an SOP checklist before, during, and after their jobs. In the past, managers stored SOP documents in a filing cabinet within the office proper. 1) Consistency. Track labor costs.

Operations 78

Operations Document Airlines Tip Distribution 78