The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . According to the National Restaurant Association, over 110,000 restaurants and bars closed for business in the United States in 2020. 4 Ways To Train Your New Bar Staff For COVID-Appropriate Etiquette.

Training 52

Training Bar Online Ordering Customer Service 52

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 199

Franchise Franchising 2020 2021 199

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. That always is an issue.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

AUGUST 3, 2022

It hasn’t always been easy, but I think our success in expanding and pivoting in difficult situations ultimately boils down to three factors: the team’s communication philosophy, ability to make quick decisions, and our confidence in the restaurant’s team, brand and story. Communication.

Communication 199

Communication Leadership Food Supply Back of House 199

7 Shifts

NOVEMBER 3, 2021

million in 2020 alone. Train Staff in Best Practices. The simplest and most effective way to address this is by ensuring that security training is part of your employee training program and training manual. Here is where you can find all sorts of tailored training for your team. million dollars, up from $1.72

Audits 370

Audits POS Loyalty Program Information 370

Transact

DECEMBER 30, 2019

January 1, 2020, isn’t just the start of a new year; it’s the start of a new decade. This would be a great opportunity to train your team on important things that you wouldn’t normally have time for. Skills cross-training. What better time to turn over a new leaf and turn your kitchen into the best thing since sliced bread ?

2020 83

2020 Kitchen Safety Food Safety Front of House 83

7 Shifts

MAY 25, 2021

To put it lightly, 2020 was proclaimed to be the “restaurant apocalypse” as the industry lost 8 million restaurant jobs by April, 2020, which is half of all restaurant workers in the US. Looking back to 2020 when the pandemic hit, we were forced to temporarily lay off around 40 of our Shifties.

Customer Experience 370

Customer Experience POS Hiring 2020 370

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. That said, restaurants didn’t have COVID-19 written into their budget at the beginning of 2020. Plan for Gaps in Your Budget. Hire the Right People.

Cash Management 229

Cash Management Social Media Seasonal Menu SEO 229

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

Food Safety 193

Food Safety Audits Employee Relations Training 193

Modern Restaurant Management

AUGUST 3, 2022

It hasn’t always been easy, but I think our success in expanding and pivoting in difficult situations ultimately boils down to three factors: the team’s communication philosophy, ability to make quick decisions, and our confidence in the restaurant’s team, brand and story. Communication.

Communication 167

Communication Leadership Food Supply Back of House 167

Modern Restaurant Management

MARCH 31, 2022

Let's face it – none of us are in the field as much as we were in 2019 – visiting with staff, training in-person, celebrating accomplishments, participating in local community efforts as a team, and everything else the human touch helps to bring to a business and its employees. Attention is the new currency.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

7 Shifts

SEPTEMBER 14, 2020

The Human Bean team The Human Bean now boasts more than 100 franchised and corporate-owned locations in 13 states – with 17 new locations in the first half of 2020 alone. The Remedy to a Communication Nightmare Before 7shifts, The Human Bean relied on an archaic method for building their staff schedules.

Management 195

Management Management Point of Sale Franchise 195

7 Shifts

MARCH 27, 2020

How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Many long-time hospitality employees left the industry in 2020, and restaurants are dealing with low staffing, new-to-the-industry employees and pent-up consumer demand for dining all at the same time.

Technology 195

Technology Food Safety Restaurant Law Training 195

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Inform them of the training you have provided to your staff on these measures. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. As a threshold matter, set the proper tone.

Employee Relations 193

Employee Relations Food Safety Small Business Government 193

Modern Restaurant Management

DECEMBER 29, 2023

percent below the February 2020 employment peak. While fair pay continues to be the top reason employees leave, the other big factors are a lack of opportunity for growth and development, the quality of management and communication, reasonable benefits like PTO and flexible schedules, and not feeling they are recognized for their hard work.

2024 120

2024 2040 2023 2013 120

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. This is in comparison to 254 roles added in the 9 months before March 2020. 7shifts' data has seen a 243% growth in delivery-related roles (i.e.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

SEPTEMBER 1, 2020

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." Make Staff Training a Priority. The most successful operators make an early and ongoing commitment and investment in staff training.

Hospitality 229

Hospitality Ordering Front of House Customer Experience 229

Modern Restaurant Management

JUNE 26, 2020

Many restaurants are looking at their 2020 budget and wondering – what now? It is time to adjust your 2020 budget, evaluate labor and food costs, update bank reconciliations and take an overall holistic look at your business model and strategy. You also want to avoid the expense that comes with training new employees.

Bar 178

Bar Front of House Back of House 2020 178

Modern Restaurant Management

MAY 3, 2021

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Digital Menu Boards. Automated Safety.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Culinary Cues

APRIL 1, 2020

Dining in restaurants is a vehicle for communication, a respite for those who are looking for solace, a place of celebration, an environment for reward, and a source of entertainment that would be impossible to replace. PLAN BETTER – TRAIN HARDER. THE RESTAURANT BUSINESS IS ESSENTIAL TO OUR ECONOMY. Setting the Table, by: Danny Meyer.

Waste 498

Waste Cash Management Entertainment Take-out 498

7 Shifts

MAY 17, 2022

On March 13, 2020, when coronavirus was declared a national emergency , &pizza immediately raised hourly wages by a dollar and guaranteed every job for 30 days. The most common advice we got was to keep open lines of communication with your employees in both directions. There is no labor shortage, there's a wage shortage.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Open for Business

MAY 11, 2023

Thanks in part to the racial reckoning of 2020 and the subsequent labor shortage, a lot of restaurants have realized the importance of DEI initiatives in creating a positive workplace culture and attracting and retaining top talent.

Recruiting 78

Recruiting Training Workshop Back of House 78

Open for Business

MARCH 1, 2023

Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. But restaurant closures and worker layoffs in March 2020 shifted this dynamic. As lockdowns eased in May and June of 2020, more than 3.5 Others got job training or education and started new careers in fields like teaching or logistics.

2023 78

2023 Insurance Front of House Hiring 78

Modern Restaurant Management

MARCH 10, 2021

Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. From there, an API connects to your front-and-back-of-house to communicate the order.

Management 186

Management Management BOH Front of House 186

7 Shifts

AUGUST 20, 2020

Their June 2020 sales ended up surpassing their February sales–even during a time when the restaurant industry as a whole is trying to find its footing in a world of recovery. End-to-End Communication During preliminary conversations with 7shifts, Logan noted 7shifts’ emphasis on support and communication.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Embrace the Suck

JANUARY 20, 2021

With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. Use a tool that cuts through the b t and will give you an inner look at how a person will lead, communicate, accomplish tasks, handle feedback, and what stresses them out.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

7 Shifts

FEBRUARY 28, 2020

Then I moved to the front of the house, went to bartending school, trained as a server, and bussed for a couple of weeks. At Hyperion, schedules were being crafted in Excel and all communication was done through email to the GM. Teddy is right—compliance fees are going to rack up into the millions for Californian restaurants in 2020.

Restaurant Law 259

Restaurant Law Sports Events Front of House 259

Modern Restaurant Management

FEBRUARY 5, 2021

Late in 2020, Eureka! The online dining platform is complemented by other technological advancements including Quick Response (QR) codes, smartwatches, and Near Field Communication (NFC) sensors for additional convenience and seamless service. Once we have this l in place, we then present this service model during training.

Mobile Ordering 187

Mobile Ordering Airlines Online Ordering Technology 187

Perfect Daily Grind

AUGUST 14, 2022

Through its certification programme, the organisation helps to train coffee producers in regenerative agriculture and climate-smart farming practices. In theory, direct trade also promotes clearer lines of communication between buyer and producer to shorten the distance between the two. How do certification programmes benefit roasters?

Certification 126

Certification Sustainability Agriculture Communication 126

Ken Burgin

MARCH 14, 2020

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. With the restrictions and closing of many restaurants and cafes, there’s an urgent need to present training in new ways. One you get into the online teaching and training world, you will find an enormous number of resources!

Hospitality 92

Hospitality Webinar Training Workshop 92

Modern Restaurant Management

FEBRUARY 18, 2020

Here’s the kicker: Gen Z will make up 40 percent of all consumers by the end of 2020. They’re naturally eager adopters of emerging communication platforms. It’s more cost-effective for many companies than hiring, training, and deploying a fully-staffed internal marketing and digital department.

Marketing 206

Marketing Social Media Fast Casual Influencer 206

Ordyx

DECEMBER 19, 2019

Educate Your Staff on Variance While Training Them By reinforcing the impact of variance has on your business, you can begin to cultivate a detail-oriented workforce that operates with these costs in mind. Properly-trained bartenders make fewer errors, so investing in staff training sessions can provide a valuable ROI.

Bar 52

Bar Operations Point of Sale 2020 52

A Wine Story

SEPTEMBER 21, 2020

Wine Business Trends 2020 - Wine Business Monthly. Are you curious about wine business trends 2020? Wine Business Monthly Wine Industry Technology and Financial Webinar In mid-September 2020, Wine Business Monthly held a two-day conference focusing on technology and finances in the US Wine Sector. Artificial Intelligence?

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204