Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

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2020 Website Management Online Ordering Point of Sale 189

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Café Momentum is more than just a restaurant, though. The year had started off strong.

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Training Café Kitchen Safety Back of House 115

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . According to the National Restaurant Association, over 110,000 restaurants and bars closed for business in the United States in 2020. 4 Ways To Train Your New Bar Staff For COVID-Appropriate Etiquette.

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Training Bar Online Ordering Customer Service 52

Ken Burgin

AUGUST 17, 2021

I’ve had a lot of success with them recently, using a Trivia to train staff in a new business product – an otherwise very dry subject. But let’s face it, most restaurant training is boring ! It comes with dozens of pre-made Quizzes, Surveys and Training examples to practice with and use – an amazing variety.

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Training Sports Customer Service Events 158

KaTom

SEPTEMBER 15, 2020

Pizza chain responses to COVID-19 have varied, but most have expedited their new-hire processes, with some hiring through texts and others streamlining training. To expedite the hiring and onboarding process, Pizza Hut sped up its training procedures. This partnership will run through the 2020 to 2021 season.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. Finding and training staff. To address finding and training staff within a scarce workforce, many restaurant owners are beginning to focus on retention. Employees determine the customer service experience in a restaurant. Conclusion.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

7 Shifts

NOVEMBER 3, 2021

million in 2020 alone. Train Staff in Best Practices. The simplest and most effective way to address this is by ensuring that security training is part of your employee training program and training manual. Here is where you can find all sorts of tailored training for your team. million dollars, up from $1.72

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Audits POS Loyalty Program Information 370

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

7 Shifts

MARCH 25, 2022

Coming out of 2020, few restaurant types were better prepared for the new normal than quick service and fast casual. Roles titled Trainee or Training has grown substantially compared to last year, up 130% and 79%, respectively. As we move into 2020, in-house delivery staff are increasing uncommon.

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Fast Casual Casual Front of House Point of Sale 370

Transact

DECEMBER 30, 2019

January 1, 2020, isn’t just the start of a new year; it’s the start of a new decade. This would be a great opportunity to train your team on important things that you wouldn’t normally have time for. Skills cross-training. What better time to turn over a new leaf and turn your kitchen into the best thing since sliced bread ?

2020 83

2020 Kitchen Safety Food Safety Front of House 83

Ken Burgin

AUGUST 17, 2021

Staff Training : I’ve had a lot of success with quizzes lately, using a Trivia Quiz to train staff in a new business product – an otherwise very dry subject. Sound familiar with some of your staff training? It comes with dozens of pre-made Quizzes, Surveys and Training examples to practice with or use.

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Training Sports Entertainment Events 78

7 Shifts

OCTOBER 30, 2023

Food safety training Florida law (specifically, F. 509.049 ) requires food safety training for every employee in food service. Each employee must receive training and certification within 60 days of hire. Several state-approved private companies offer this training. Premier Food Safety’s Florida Food Handlers Card - $6.95

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Focus POS

NOVEMBER 19, 2019

You pour countless hours into crafting the perfect menu, creating the perfect ambiance, and training your staff for the perfect guest experience at your restaurant. Your strengths lie in restaurant management, not necessarily restaurant marketing, so we’ve pulled together four tips to up your marketing skills for 2020.

2020 74

2020 Marketing Loyalty Program Email Marketing 74

Modern Restaurant Management

DECEMBER 19, 2019

Expect a collision of trends to mark the restaurant industry in 2020 as ambitious operators in today’s increasingly marijuana friendly environment test both legal limits and consumer appetites by looking to launch cannabis cafes that serve farm-to-table … everything.

2020 139

2020 Insurance Restaurant Law Tourism 139

EATER

AUGUST 25, 2020

In response to the global pandemic still unfolding, two major restaurant award-granting organizations — the James Beard Foundation’s yearly awards, as well as the World’s 50 Best Restaurants list — announced they would not be granting awards or adding names to their lists in 2020.

2020 108

2020 Travel Dine-in Training 108

The Restaurant Group

DECEMBER 3, 2020

Key Restaurant Industry Takeaways for 2020 – Challenges and Innovations. With a challenging and unprecedented 2020 nearly behind us, it is useful to take stock and pause to review the year’s challenges and opportunities. Online ordering is not a 2020 novelty. The pandemic has upended the hospitality industry.

2020 78

2020 Online Ordering Fine Dining Food Safety 78

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! PLAN BETTER – TRAIN HARDER.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Deliverect

NOVEMBER 15, 2019

Digital restaurant orders grew 23% annually since 2013 and are expected to triple in volume by 2020, according to The NPD Group. Check out these key trends on the horizon for 2020! #1 Food retailers staff will have to be trained for e-commerce pick-and-pack and be ready to pick up new skills to adapt to a changing industry.

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Delivery 2020 Retail Transportation 70

Future Food

DECEMBER 15, 2020

Food & Hospitality Restaurant Openings & a Taste of What Was 2020. A part of saying goodbye to 2020, our group of culinary colleagues shared dinner at Ish last Saturday evening. The food and service were both excellent, staff were well trained and practiced the art of true restaurant hospitality.

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Hospitality 2020 Food Hotels 78

Restaurant Engine

SEPTEMBER 23, 2020

You’ve got great food, wonderful ambiance, highly trained servers, and an excellent chef. In this article, let’s look at 2020 restaurant marketing trends for your best year yet, and so you don’t have to ask, “Where are my diners?”. Stay on top of the latest trends to help your restaurant grow. But where are the diners?

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2020 Marketing Email Marketing Social Media 94

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Download the full report here.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. It starts with more robust general job training. Employees are stretched thin and forced to do more.

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Technology Front of House Fast Casual Back of House 123

7 Shifts

MAY 25, 2021

To put it lightly, 2020 was proclaimed to be the “restaurant apocalypse” as the industry lost 8 million restaurant jobs by April, 2020, which is half of all restaurant workers in the US. Looking back to 2020 when the pandemic hit, we were forced to temporarily lay off around 40 of our Shifties.

Customer Experience 370

Customer Experience POS Hiring 2020 370

Sling

AUGUST 9, 2023

November 2020 Virtual Training 101: The Complete Guide For Managers November 2020 How To Calculate And Control Restaurant Labor Cost November 2020 What Is Comp Time?

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Article 2023 2022 2021 78

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. percent per year, then you’ve spent around 34K per year on training alone. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts.

Front of House 197

Front of House Point of Sale Technology Back of House 197

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. It is in my firm conviction that an executive or business owner should pack a team with 51 percenters because training them in the technical aspects will then come far more easily.

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Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The requirements are a little different for businesses that started in 2020. equipment, accounting, training, legal, marketing). Once you have your 2019 gross receipts, subtract your 2020 gross receipts and any PPP money you received.

Document 197

Document Point of Sale Food Truck 2019 197

7 Shifts

OCTOBER 22, 2021

Even in the pandemic year of 2020, before vaccines, we saw bumps in both sales and shifts scheduled in and around the tent pole holidays. In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

APRIL 27, 2020

. “By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

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Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

JULY 5, 2022

COVID shut down the hospitality industry from March of 2020 to mid-2021. I have created a program that starts with support for managers, implements a training program for all new servers, builds supervisors and eventually produces strong managers. It has been an incredible couple of years.

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Seating Training Customer Service Point of Sale 187

Restaurant Clicks

MARCH 4, 2020

The drivers are not trained as food delivery drivers, but are rideshare partners who can also pick up food. The post Best Food Delivery Services for Restaurants in 2020 appeared first on Restaurant Clicks. It has GPS tracking for orders and often faster delivery times than some others due to the large number of Uber drivers.

Delivery 98

Delivery 2020 Food Online Ordering 98

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

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License Point of Sale Employee Relations Restaurant Law 215

EATER

AUGUST 24, 2020

From the Editor: Everything you missed in food news last week This post originally appeared on August 22, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. Read the archives and subscribe now. Philadelphia reopened for indoor dining. —

2020 52

2020 Back of House Brewery Customer Service 52

Modern Restaurant Management

OCTOBER 6, 2021

Increase Stickiness of Training Information. Many restaurants are essentially having to train new staff right now. Many long-time hospitality employees left the industry in 2020, and restaurants are dealing with low staffing, new-to-the-industry employees and pent-up consumer demand for dining all at the same time.

Technology 199

Technology Food Safety Restaurant Law Training 199

Modern Restaurant Management

FEBRUARY 1, 2021

Whether a recent change in your state’s law has made sexual harassment training mandatory or you’re simply trying to create a safer, more comfortable workspace, having a sexual harassment policy is important. Training Is Key to Prevention. What Is Sexual Harassment?

Restaurant Law 217

Restaurant Law Insurance Definition Training 217