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Three Tips for Managing a Healthy Restaurant Workforce

Modern Restaurant Management

Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. Some enterprises may not have a formal training program; instead, they may require the new employee to shadow a more experienced colleague. Exhaustion from overwork. Mental Health Is the New Pandemic.

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Training for the Olympics of Cheese

EATER

Courtney Johnson and Sam Rollins are currently in training. Johnson, who has been a cheesemonger since 2015, is extremely used to bringing cheese to the customer. They’re meeting with a team of coaches to finesse their routines. They’re spending their days practicing the same moves over and over.

Training 350
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50 Years of Culinary Excellence: Celebrating ICE’s Anniversary

Modern Restaurant Management

“Our mission has always been to provide focused and sophisticated training that helps students find their culinary voice—their way of expressing their identity, taste and imagination through food—and prepares them for successful, long-term careers in the industry. As for induction cooking, that's an easy answer.

Education 252
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The Six Most Common Franchise Problems (And How to Solve Them)

7 Shifts

Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices. Less Brand Control In late 2015, more than 40 people fell ill with E. Less Brand Control In late 2015, more than 40 people fell ill with E.

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Falling in Love with Chicken Salad

Modern Restaurant Management

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. I wake up each day excited to go into the restaurant and greet my team and our guests.

Franchise 451
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An Eater’s Guide to Visiting (and Drinking) Champagne 

EATER

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s. Le Garde Champêtre (Aube).

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Simple Customer Retention Strategy for Restaurants

7 Shifts

A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. A great staff starts from the hiring process and continues on through proper training and performance evaluations. Why is customer retention important?