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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

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OUR DAILY BREATH: LESSONS IN LEADERSHIP

Culinary Cues

There has never been a more important time for leadership – not the job title – the act of leadership and the positive actions of those who rise to the occasion. There are people who selflessly step up and do what they believe is right, even in the absence of real leadership. At the same time – they crave leadership direction.

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How to build a restaurant leadership team

Clover - Restaurants

Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Decide what restaurant leadership roles you need Do you need a refreshed bar program? Seek candidates with great communication skills Restaurant leadership sets the tone for workers and customers.

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KITCHEN GROUPISM VS. TEAM

Culinary Cues

What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur. Unfortunately, the exception is what permeates our culture of sensationalism and bad behavior highlighted in social media groupism.

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KITCHEN RESPECT

Culinary Cues

We see and feel the results in restaurant closures, limited hours due to a lack of staff, streamlined menus and an increase in the amount of convenience items used, customer complaints on social media, and depressing retention rates of both employees and guests. A lack of respect is a problem.

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How to Master Google Restaurant Reviews

ChowNow

Train your staff to ask for reviews at the end of a meal when customers express satisfaction. Social Media Engagement: Remind followers to leave reviews using your social media platforms. This ensures consistent, timely responses and creates a leadership opportunity within your team.

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How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees

Ken Burgin

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.