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OUR DAILY BREATH: LESSONS IN LEADERSHIP

Culinary Cues

There has never been a more important time for leadership – not the job title – the act of leadership and the positive actions of those who rise to the occasion. There are people who selflessly step up and do what they believe is right, even in the absence of real leadership. At the same time – they crave leadership direction.

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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

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KITCHEN GROUPISM VS. TEAM

Culinary Cues

What teams seek to find is leadership in this regard and not the subservient desire to be led. Success happens because of the sense of team and the leadership that sets the stage for this to occur. Unfortunately, the exception is what permeates our culture of sensationalism and bad behavior highlighted in social media groupism.

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Social Media Strategy for Restaurant Marketing

Black Box Intelligence

For each quarter, we take the stress out of planning your social media content with our free AreTheyHappy Foodie Days Calendar! How to Create Social Media Content Consistently. Don’t stress over social media. Download your Foodie Days Calendar and start posting beautiful social media content!

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Podcast 16: Digital Innovation & Leadership in Hospitality Management

Ken Burgin

Ken Burgin interviewed Michael to find out what he’s learned during the pandemic about Innovation & Leadership in Hospitality Management. This then led onto marketing, customer communication, loyalty and social media – it was a very stimulating conversation! Subscribe to Hospo Reset Podcast on Apple Podcasts.

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RC Leadership Conference Interview with Tony Chapman

Embrace the Suck

I was very honored to be interviewed by Tony Chapman at the recent Restaurants Canada Leadership Conference in Toronto. Tony is a super dynamic speaker and host across mainstream media. A very talented chef, however, he was very old school in his leadership style. Start showing the human side of your brand on social media.

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KITCHEN RESPECT

Culinary Cues

We see and feel the results in restaurant closures, limited hours due to a lack of staff, streamlined menus and an increase in the amount of convenience items used, customer complaints on social media, and depressing retention rates of both employees and guests. A lack of respect is a problem.

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