Modern Restaurant Management

SEPTEMBER 8, 2023

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Improve Communication Effective communication is vital in establishing and maintaining a strong food safety culture.

Food Safety 204

Food Safety Allergens Food Audits 204

Modern Restaurant Management

OCTOBER 11, 2022

These communications were heavy on discounts and had little brand voice or personality. With new leadership and Bounteous as a growth partner, Blaze evolved their digital strategy, started communicating using their brand story and segmenting based on customer behaviors and brand interactions. Personalization Drives Results.

Social Media 212

Social Media Email Marketing Customer Experience Communication 212

Modern Restaurant Management

FEBRUARY 22, 2024

Through the campaign, the James Beard Foundation will support chefs by: Providing Communications Support The Foundation will equip chefs and culinary leaders with essential information, data, and media and advocacy training. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 106

Food Supply Leadership Social Media Education 106

Culinary Cues

DECEMBER 30, 2019

Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT. You can delegate management responsibilities, but it is rare to find a successful owner who delegates leadership. [] NOT SAVING FOR A RAINY DAY. Engage them and they will become your ambassadors.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

DECEMBER 12, 2021

The chef must also appreciate marketing, the importance of social media, human resource management, business law, and how to be an effective communicator. He or she must relish viable analytics, well designed budgets, and profit/loss statements. There is a definitive difference between hearing to respond vs. listening to learn.

Restaurant Law 391

Restaurant Law Education Definition Social Media 391

Embrace the Suck

FEBRUARY 12, 2020

I hate to say that a lot of restaurants post on social media, very few actually market. Communication is key if you want to build a badass culture. Sidenote: If you don't like to talk to people face-to-face, then perhaps it's time to think about a career beyond leadership in the hospitality industry.

Coaching 330

Coaching Email Marketing Communication Workshop 330

Modern Restaurant Management

NOVEMBER 29, 2022

Maybe there was a breakdown in communication somewhere along the internal meal preparation process. One unhappy guest can spread horrible reviews about your restaurant across social media, which can decrease customer loyalty, sales and, ultimately, your reputation. Digital tools make the communication easier and more accurate.

Ordering 223

Ordering Employee Relations Online Ordering Customer Service 223

7 Shifts

JANUARY 31, 2024

Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key. Leadership and team management Leadership sets the restaurant's culture, which can be the difference between a waiting list of applicants begging to work there and cutting hours due to a lack of staff.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

MARCH 12, 2021

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. MOD Pizza, a fast-growing QSR brand with nearly 500 locations and 10,000 MOD Squad members, is built on a bottom-up leadership approach.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

Modern Restaurant Management

OCTOBER 21, 2020

Teaching is one of the themes when it comes to communicating through the pandemic. Instead of traditional marketing, we were engaging in more interactive (and socially distanced) marketing that focused on education. How do we make sure employees are healthy? That can’t be a reason to stay silent with your marketing, though.

2021 193

2021 2020 Marketing Social Media 193

Modern Restaurant Management

JUNE 16, 2020

The franchisees were community forward as well. Each Friday, L&L’s social media platforms showcase Acts of Aloha. ” L&L convened an emergency meeting with leadership, tackling four major issues: safety, marketing, expedited communication and financial assistance.

Franchise 125

Franchise Franchising Leadership Food Safety 125

7 Shifts

NOVEMBER 3, 2022

Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there. Put women in leadership roles. One of the main reasons was the management thought they had lower leadership potential. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

DECEMBER 13, 2021

Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication. Despite the social distancing requirements of the two years, team camaraderie remains strong. Communication 4/5. What Affects Employee Satisfaction the Most.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Open for Business

MARCH 1, 2023

There are no cubicles, there is a tight-knit community, and, as anyone who has ever worked in a restaurant will tell you, there is never a dull moment. Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Embrace the Suck

APRIL 18, 2022

Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. So, let me give you an example of how a typical restaurant communicates: “We’re a local family taco restaurant. Do you invite me into a story?

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

JUNE 20, 2022

Look for additional ways to empower professional development and leadership skills. By celebrating the small wins—during staff meetings, on social media, or through small gifts or bonuses—you can make sure to communicate your appreciation for your staff.

Small Business 216

Small Business Social Media Leadership Hiring 216

Black Box Intelligence

MAY 25, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. The Centers for Disease Control broke news relaxing our all-too-familiar relationships with masks and social distancing. Contributed By Chris Ebbeler, Marketing Director. Culture Enthusiast. I mean think about it.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Ken Burgin

JUNE 6, 2023

Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests. This tool can help encourage open communication and continual learning.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

JANUARY 31, 2024

Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key. Leadership and team management Leadership sets the restaurant's culture, which can be the difference between a waiting list of applicants begging to work there and cutting hours due to a lack of staff.

Management 195

Management Management Kitchen Safety Front of House 195

Embrace the Suck

OCTOBER 28, 2021

What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication. Poor communication comes from undeclared or miscommunication of expectations.

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 201

Kitchen Safety Food Safety Cash Management Food Supply 201

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

EATER

JUNE 2, 2023

The Media Awards will take place at a separate event on Saturday, June 3. At least two judges have quit over how the Hontzas situation was or was not communicated to them. Even if the Foundation doesn’t, I’d expect plenty of chefs and media observers will be talking about these issues on social media and in person at the event.

2023 92

2023 Audits Social Media 2015 92

Ken Burgin

JUNE 7, 2022

Sustainable businesses are fast with communication because it keeps the back of house on their game and builds trust with customers. They have a happy and helpful website, online bookings, fast responses to email and social media messages, and employees are kept regularly updated.

Recycling 60

Recycling Sustainability Compost Food Supply 60

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. One way to stand out is with your social content. Many of your employees are already posting content on social media while at work.

Recruiting 98

Recruiting 2021 Management Management 98

EATER

AUGUST 21, 2020

Peter Meehan’s transgressive vision helped redefine food media with the groundbreaking Lucky Peach , and later transformed the LA Times ’s food coverage. Social media has driven much of this reckoning by providing a space for rank-and-file editors and writers to speak out.

White Paper 145

White Paper Social Media Magazine Back of House 145

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. One way to stand out is with your social content. Many of your employees are already posting content on social media while at work.

Recruiting 71

Recruiting 2021 Management Management 71

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. In 2016, under Taylor’s leadership, Splick-it acquired its competitor, Onosys, to further strengthen the company’s market position and expand its product offering.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Embrace the Suck

JUNE 13, 2022

In leadership, and you and I both agree on this, leadership is critical, especially right now in restaurants. Leadership again, what's your feeling or belief on, do you believe in self care for leaders? But, that they could begin to write about them and start to use that, even in social media. Donald Burns: Yeah.

Retail 221

Retail Social Media Events Take-out 221

EATER

AUGUST 6, 2020

In early June, then-editor-in-chief Adam Rapoport resigned from Bon Appétit after food and drinks writer Tammie Teclemariam — who has recently become a leading voice in demanding better from food media and its gatekeepers — tweeted a photo of Rapoport and his wife, Simone Shubuck, wearing costumes and makeup that stereotyped Puerto Ricans.

Social Media 111

Social Media Leadership Entertainment Magazine 111

7 Shifts

SEPTEMBER 19, 2019

Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Build a culture of communication. Because many issues in the kitchen arise from poor communication, create systems that encourage it. Help employees achieve a work-life balance.

Management 284

Management Management 2019 Employee Relations 284

Restaurant365

SEPTEMBER 16, 2021

To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can. The hospitality industry is in constant hiring mode. Conclusion.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Apicbase

JUNE 20, 2022

Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. You need to know that every good working relationship starts with transparent communication, a consistent and regular feedback flow, and mutual respect. Your website and social media.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

JUNE 8, 2020

The interactive Roadmap features links and helpful videos, providing customers with a step-by-step guide that includes a Reopening Checklist, information on staff training, guidance for leveraging social media, suggested marketing and promotions tactics, and an approach for To-Go and Delivery programming strategies.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

The Restaurant Coach University

MARCH 2, 2017

Some restaurant owners might think their food and drink menu is eclectic, but to many guests, its wide and strange variety is communicating a lack of focus and theme. If your restaurant or bar is in a large market, think about all that noise being generated on social media. Communicate with your guest, not at them.

Bar 70

Bar Inventory Social Media Hiring 70

Black Box Intelligence

MAY 26, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. I remember nearly falling out of my chair a few years back at a conference where the Senior Director of Ford Motors social media casually threw out the number $75 million without batting an eye. Social Media Pro.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. I remember nearly falling out of my chair a few years back at a conference where the Senior Director of Ford Motors social media casually threw out the number $75 million without batting an eye. Social Media Pro.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52