Goliath Consulting

AUGUST 16, 2023

With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? Let’s dive in.

Social Media 78

Social Media Email Marketing Customer Experience Innovation 78

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. Both owned and earned media are available to nearly every restaurant that promotes itself to the public. Today’s Pandemic Special.

Communication 179

Communication Social Media Menu Loyalty Program 179

The Restaurant Times

DECEMBER 17, 2021

Cafes and coffee shops across the world are discovering the power of social media. While most coffee shops do not actively use social media channels to promote their business, it’s the best way! Yes, your social media coffee shop promotions can have a huge impact on bottom-line revenues.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Lady Boss Blogger

AUGUST 10, 2020

Social media is a rapidly growing hub of communication that provides great opportunities for a business to utilize. As our society becomes increasingly digital, it’s critical to stay on top of social media trends. However, using social media […]. However, using social media […].

Social Media 148

Social Media Marketing Communication 148

Goliath Consulting

JANUARY 1, 2020

With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. In fact, more than 63% of restaurants reported to have used social media to market their business in 2018 2.

Social Media 92

Social Media 2006 2016 Website Management 92

Modern Restaurant Management

MARCH 24, 2020

In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively.

Communication 166

Communication Social Media Customer Experience Online Ordering 166

Future Food

MARCH 24, 2020

Eating with your eyes – Food, Design and Social Media. Social media and the Internet, in general, drive our ability to offload our opinions on every element in our lives. Use digital communications to draw customers in and then deliver the best. We live in a digital era where we are all critics. Every time. …

Social Media 83

Social Media Design Food Customer Experience 83

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. and how to take photos that are customer-friendly and proper social media monitoring. Image Source.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Culinary Cues

MAY 21, 2023

We are social animals who, for the most part, thrive on physical interaction. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Being social and relying on social media are two entirely different things.

Technology 335

Technology Social Media Back of House Front of House 335

Lavu

APRIL 8, 2020

As it becomes overwhelming to know which ones are important to read versus which ones have something different or important to daily life, remember the various ways of communicating with your customers through the remainder of this pandemic. All Social, Just Not All the Time. Remember Your Brand. Email the Simple Truth.

Communication 144

Communication Loyalty Program Social Media Online Ordering 144

Foodable

JULY 21, 2020

Listen to "Jumpstart Your Social Media | Restaurant H.E.L.P. In this episode, we sit down with Murray Kastner, a senior manager of social media for Marlin Network , and Kyle Noonan, the founder and owner of Free Range Concepts. Kastner and Noonan discuss leveraging your social media as a new or emerging business.

Social Media 52

Social Media Innovation Communication 2020 52

Modern Restaurant Management

MARCH 22, 2024

who will manage communications to different stakeholders, who will notify supply chain partners, etc.) Communicate effectively. Good communication – fast, accurate, actionable – is key to a successful recall. Review media coverage to understand what’s being reported. Train your team. Leverage tech tools.

Food Safety 167

Food Safety Social Media Food Supply Allergens 167

Modern Restaurant Management

FEBRUARY 12, 2024

The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO. Social Media Platforms Make sure you are granted access to any existing social media accounts.

Social Media 137

Social Media SEO Online Ordering Website Management 137

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising.

2024 201

2024 Social Media Customer Experience Events 201

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Today, the odds are higher that people will keep a closer look at their emails and hang out on social media using a smartphone—including taking surveys.

Management 172

Management Management Loyalty Program Social Media 172

Culinary Cues

MARCH 26, 2022

[] FAILING TO UNDERSTAND SOCIAL MEDIA. Plain and simple – social media IS YOUR MOST IMPORTANT PLATFORM FOR COMMUNICATION. Ads in your local newspaper are more about showing that you support that paper rather than a tremendously effective way of communicating with the public. Guess what?

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Next Restaurants

MAY 12, 2020

Find a good way to communicate the steps you’re taking. A simple sign on your door that says “What We’re Doing” and explaining the social distancing and cleaning steps you take will go a long way toward reassuring consumers. So you know you need to keep your cleaning processes thorough and communicate those steps to customers.

Communication 117

Communication Social Media Equipment Website Management 117

7 Shifts

FEBRUARY 21, 2023

Post about them on social media. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Host a team social Teamwork and collaboration are essential for your operations to run smoothly. You can: Write them a thank you note.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

NOVEMBER 29, 2023

This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. Responding to customer feedback on social media, offering personalized experiences and creating original events are all PR strategies for building an engaged customer base.

Social Media 188

Social Media Employee Relations Food Safety Influencer 188

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

Social Media 159

Social Media Loyalty Program Communication Sustainability 159

MBB Hospitality

DECEMBER 22, 2020

Social media advertising is something that has become absolutely necessary in this new age of technology. Making sure you are noticed on social media networks is one of those things that is the difference between a successful and unsuccessful restaurant. 2 Order Through Social Media.

Social Media 52

Social Media Ordering Advertising Reservations 52

7 Shifts

JANUARY 20, 2023

Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal. And what better time to use social media to advertise your restaurant than during the Super Bowl?

Specials 195

Specials 2023 Social Media Email Marketing 195

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ. QUALITY FIRST.

Social Media 436

Social Media Communication Loyalty Program Training 436

Culinary Cues

MAY 27, 2023

This is not easy since the access to and use of technology and its influential sidekicks: social media and 24/7 news is so universal that nearly everyone sees them as essential to our way of life, but we need to try. TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential.

Technology 347

Technology Front of House Social Media Back of House 347

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Our best-performing social media platform is Facebook. If they post on their social media, that's user-generated content.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Embrace the Suck

MAY 24, 2023

Take the initiative, communicate, and show genuine interest in their capabilities. If a candidate seems promising in terms of personality, complement it with a behavioral assessment to gain a better understanding of their leadership style, communication skills, and response to feedback. These queries reveal their values and attitudes.

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 30, 2022

83 percent of marketing departments automate social media posting, 75 percent automate email marketing, 58 percent automate social media advertising, and 36 percent automate social media engagement. Improved communication. Benefits of Workflow Automation. Improving customer service.

Front of House 175

Front of House Social Media Email Marketing Point of Sale 175

Modern Restaurant Management

SEPTEMBER 8, 2023

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Improve Communication Effective communication is vital in establishing and maintaining a strong food safety culture.

Food Safety 198

Food Safety Allergens Food Audits 198

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

7 Shifts

JUNE 3, 2022

This can be as large as supporting a social mission or as small as a commitment to creating a great place to work. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. The Solution: Standardize team communication.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

OCTOBER 11, 2022

These communications were heavy on discounts and had little brand voice or personality. With new leadership and Bounteous as a growth partner, Blaze evolved their digital strategy, started communicating using their brand story and segmenting based on customer behaviors and brand interactions. Personalization Drives Results.

Social Media 191

Social Media Email Marketing Customer Experience Communication 191

Bingage

APRIL 16, 2024

Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Option to run loyalty programs through social media apps like WhatsApp, Facebook, and Instagram. Customised WhatsApp and SMS Templates to send personalised communication to customers. It provides Reward Management.

Loyalty Program 98

Loyalty Program 2024 Email Marketing Coupons 98

Modern Restaurant Management

OCTOBER 1, 2022

Communicate with Customers on Social Media. Meet your guests on social media. Promoting a business on social media is as easy as taking a photo of your meals and clicking the “Share” button. Such content showcases the brand favorably and works as social proof.

Marketing 197

Marketing Email Marketing SEO Social Media 197

Bingage

APRIL 16, 2024

Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Option to run loyalty programs through social media apps like WhatsApp, Facebook, and Instagram. Customised WhatsApp and SMS Templates to send personalised communication to customers. It provides Reward Management.

Loyalty Program 97

Loyalty Program 2024 Email Marketing Coupons 97

Modern Restaurant Management

AUGUST 8, 2022

However, as a restaurant operator provides free WiFi service to customers they can go beyond “marketing” and leverages technology to not only capture valuable customer information but as the critical first step for powerful messaging, communication and relationship-building. Drive Organic Social Media.

Loyalty Program 159

Loyalty Program Social Media Email Marketing Point of Sale 159