article thumbnail

Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Here are five I’ve come back to again and again. Never Take Advantage of the Guest. We Are All in This Together.

article thumbnail

STOP SENDING THE WRONG MESSAGE ABOUT CHEFS & KITCHENS

Culinary Cues

Those chefs who deliver the message of standards through yelling, condescending behavior, demeaning employees, for exerting some type of punishment approach have no business in a leadership role and should find another line of work.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Turning the Tide: The Inspiring Leadership of Geoff Alexander

The Restaurant Times

Journey into the Hospitality Industry Geoff Alexander began his journey in the hospitality industry as a general manager at Lettuce Entertain You in 1993. He recalls calling Kevin Brown, the CEO of Lettuce Entertain You, and saying, “I think we need to make this wall green. Kermit the Frog green.” Kermit the Frog green.”

article thumbnail

Expert Insight for Restaurant Industry Leadership: Communications Strategies

Foodable

The author of The Surprise Restaurant Manager, McGarrie has helmed many successful restaurants, bars, and entertainment-based venues for over two decades. In part two of his three part series on insight for restaurant industry leadership, McGarrie shares important strategies for management communication.

article thumbnail

A CHEF WHO GETS THE MESSAGE RIGHT

Culinary Cues

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner. Employees can’t wait to hear the next show.”. www.mycompanyradio.com.

article thumbnail

WORK HARD AND BE KIND

Culinary Cues

From my experience, and apparently those who worked at RA, this is the most essential trait of great leadership. Dick was a graduate of the same college that I attended, a lifelong supportive alum, and eventually chairman of their board of trustees.

article thumbnail

Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

They want engaging content that keeps them entertained. By creating a strong online presence through Facebook, Instagram, TikTok, YouTube and more, restaurants can leverage entertaining content that resonates with the people they want to patron their establishments. TikTok is super trendy, with more than 1 billion users worldwide.

Marketing 203