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As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away. ( Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most
Dina Ávila /Eater We updated Julia Child’s classic French braise for weeknight-friendly cooking In this series, we’ll take a look at recipes from professional chefs and streamline them to capture their essence, while still prioritizing actually eating dinner at a reasonable hour. We’re starting with coq au vin , a French standby that takes some chefs three days to make.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
We all remember them from high school days – those cliques of conformity based on a desire to “fit in” – right? The cool people with whom you would do or say anything just to be accepted. Be mean, hurtful, condescending, inappropriate, harsh, insubordinate, tasteless, or gross just to be a member of something even when you knew it was wrong. It’s called groupism: “the tendency to conform to the cultural pattern of a group at the expense of individualism.” – Webster’s Dictionary Of course, you re
What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.
What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.
Lille Allen/Eater The Hershey’s mini chips recipe is a foundational blondie text I can’t remember why we decided to make them. My mom, always a baker, had plenty of other treats in her arsenal. But for whatever reason, a bag of Hershey’s mini chocolate chips had found its way into our house, and there was a recipe for blondies printed on the back. Suffice it to say the recipe was a success, and began a blondie-baking tradition that lasts to this day.
Technology, technology, technology. Finding the right balance between investing in too much technology and not enough is a perpetual challenge that restaurant owners manage within their businesses.
In restaurants, onboarding, training, and development directly impact customer experiences and your bottom line. But which specific outcomes illustrate the value? Our recently released guide, Measuring What Matters in Restaurant Operations , illustrates the ROI you can drive back into your business by investing in learning and development initiatives.
Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. While the change in mindset is good news for the industry, expansion in this sector is hampered by staff turnover with a majority ( 62 percent ) of restaurant owners reporting being understaffed.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Photo illustration by Lille Allen; KitchenAid mixer images via KitchenAid With color lines like Blue Salt, Shallot, and Brioche brands like KitchenAid and Le Creuset are trying to capture a feeling In the 1930s, home kitchens opened up. They were previously walled-off rooms from which beautiful food emerged; during this decade, architects began designing them not just for ergonomic cooking ease, but to be seen.
Simplifies email and social media marketing for independent restaurants, saving operators an average of 3 - 5 hours per week Leverages the power of AI to create and send automated campaigns designed to drive revenue and increase loyalty Provides deep insights into campaign performance and customer behavior SAN FRANCISCO — March 5, 2024 — SpotOn , the top-rated software and payments partner for restaurants, today announced the introduction of SpotOn Marketing Assist.
Did you know that a plumber from Alaska is responsible for one of the most beloved condiments in the U.S.? The story of ranch dressing dates back to the 1940s when Steven Henson thought up the buttermilk and herb concoction. After purchasing the Hidden Valley dude ranch, he started selling his dressing and its popularity grew from there. According to a 2021 survey conducted by YouGov , ranch is the most popular salad dressing in the United States, with 51 percent of respondents indicating that t
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
French DJ-producer Nico de Andrea spinning at Vera last fall. At “Vibe of the Year” Vera, it’s Prada loafers, Tulum beachwear, throwback Zara, and Dolce & Gabbana kicks Welcome to Best Dressed , an Eater series where diners show and tell what they’re wearing out to eat, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.
The former Panera Bread president has served on the board and was interim CEO since November. He has launched a return to roots, aiming to embrace an identity as a culinary comfort kitchen.
Since the age of 7, Dayana Salazar has aspired to be like her mom, Veronica. That's a fitting start since young Veronica also wanted to be like her mom. Along with her 11 siblings, Veronica grew up in her family's restaurant, Caldos Rivera Antojitos Mexicanos, in 1980s Mexico City. Caldos Rivera Antojitos Mexicanos was a family affair, as each child played a role.
In the domain of commercial refrigeration, ice machines represent a critical asset, driving day-to-day operations in sectors as diverse as hospitality, healthcare, and retail. The consummate performance of these units is non-negotiable, given their role in preserving product integrity, meeting health standards, and enhancing customer experience. 1. Inadequate Ice Production A common predicament, insufficient ice production, often signals deeper issues within the machine’s operational frame
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Photo illustration by Lille Allen/Eater; rice pudding Danish image by Samantha Safer/Otway Bakery; rice pudding cup by Karissa Ong/Claud; rice pudding parfait by Traveling Mercies; rice pudding brulee by Maren Caruso/Dalida. Pastry chefs are proving that rice pudding, in all its global variations, is more exciting than many give it credit for In her newsletter , baker Bronwen Wyatt, the “ trendsetter ” behind New Orleans’s Bayou Saint Cake , listed rice pudding as an “in” for 2024, writing: “IDK
IntroductionArtificial Intelligence (AI) is enigmatically sweeping across all industries, but restaurants, in particular, are one sector where AI can produce profound impacts, such as reducing waste, optimizing labor, and more. In this blog post, we delve into an enlightening conversation between Jeremy Julian, a seasoned podcaster, and Matt Wampler of Clear Cogs, a company at the forefront of providing AI-driven solutions to the restaurant industry.
In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Meet Professional Services Consultant Josh Starkey Get to know some of the best and brightest at Revel Systems® in our recurring “People POS” question-and-answer series. Our previous spotlight featured Kotryna Anilionyte , a talent acquisition specialist based at our European headquarters in Vilnius, Lithuania.
Openings and Closings: Reverie 2.0 is almost ready in Georgetown; Early to Rise is brunching it up in San Francisco; and Detroit's Book Tower adds sushi and sandos by Hiroki Fujiyama.
Introduction In the fast-moving world of restaurant technology, it’s super important to stay on top of things to succeed. We talked to Alistair Levine , partner and head of Business Development for KitchenSync, who’s been in the business for a while and knows a lot about how single and multi-concept restaurants use technology. In this blog post, we’ll share some valuable insights from our chat with Alistair ranging from challenges and opportunities in restaurant tech and why it
Customer loyalty is one of the most expensive currencies that a company can deal in. It is one of the best ways to guarantee a steady revenue while also taking business away from competitors. An effective strategy for fostering this customer loyalty is for a company to release a loyalty rewards app , which is designed specifically to drive repeat transactions with a single customer.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
If your business needs 24/7 coverage, the DuPont shift schedule may be the solution you’re looking for. In this article, we tell you what the DuPont schedule is and discuss the pros, cons, and best practices to help you decide if it’s right for your team and your business. Table of contents What is the DuPont shift schedule? DuPont shift schedule pros DuPont shift schedule cons Best practices for the DuPont shift schedule What is the DuPont shift schedule?
Location growth is often a key indicator of present and future success for QSR and FSR brands. Every new location opening is exciting–a chance for a fresh start–and publicly sharing its goals for expansion shows a brand’s potential, its market opportunity, and its ambition to seize it. In the competitive market for franchising, it’s also a great way to give potential operators the confidence that your brand is the one to bet on.
Gotta love a good beer quote… “He was a wise man who invented beer.” –Plato “For a quart of ale is a dish for a king.” –Shakespeare “Great beer bringeth customers, great taprooms turneth them into regulars.” – Ok, we made that one up. But it’s timeless advice if your goal is to increase sales at your brewery. The key is designing a taproom that’s so inviting, even the “I-Just-Came-for-the-Can-Release” guy sticks around for a pint or two.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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