SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Wasserstrom

MARCH 15, 2024

The foodservice industry is constantly seeking new ways to improve efficiency and enhance the customer experience to, ultimately, increase profitability. Now, artificial intelligence (AI) has emerged as a powerful tool for restaurants, offering a range of solutions that address these needs. In this article, we present an overview of the ways operators are using AI. […] The post Can AI Boost Your Restaurant’s Bottom Line?

Blog 133

Blog Customer Experience Article Presentation 133

Sculpture Hospitality

MARCH 12, 2024

Building a successful business in the restaurant industry involves more than just crafting delicious dishes - it requires a strategic approach to all areas of your business, such as inventory management and restaurant marketing.

Marketing 129

Marketing Inventory Management Management 129

TastyIgniter

MARCH 10, 2024

Discover creative happy hour marketing ideas to entice customers, boost sales, and create a memorable experience. From unique menu offerings to engaging events and effective promotions, this guide has everything you need to optimize your happy hour strategy. Learn the secrets of successful happy hour marketing for restaurants. This comprehensive guide covers everything from crafting a distinctive menu to promoting your offerings effectively.

Innovation 105

Innovation Customer Experience Events Menu 105

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. While it’s important to stay true to who you are, knowing what people are looking for and providing it to them is equally vital. In this article, we take a broad look at food service trends to know in 2024.

2024 52

2024 Food Compost Front of House 52

TastyIgniter

MARCH 10, 2024

Discover the secrets of effective capacity management in restaurants. Learn how to strike the right balance between maximizing guest throughput and preserving the quality of the dining experience. Unlock the hidden potential of your restaurant by optimizing capacity. Explore strategies to improve table turnover, leverage technology, and create a seamless dining experience that drives revenue and boosts profitability.

Management 105

Management Management Dine-in Technology 105

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

Loyalty Program 192

Loyalty Program Customer Service Customer Experience 2024 192

Crunchtime

MARCH 12, 2024

Many restaurants don’t realize they’ve outgrown their scheduling software until it becomes overdue. Look out for these 10 telltale signs. When restaurant brands start to scale and add more store locations, it is common to feel growing pains with their tech stack. What you thought was the best restaurant scheduling app, may no longer serve your operation well.

Serving 133

Serving Operations 133

Restaurant Business

MARCH 14, 2024

Maintaining consistent food quality is not just important, but essential for multi-unit restaurants.

Operations 88

Operations Food Technology 88

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

MARCH 13, 2024

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

Sports 139

Sports 2023 Bar 2022 139

Modern Restaurant Management

MARCH 14, 2024

The event planning industry is experiencing a significant transformation. This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. Instead, it introduces a narrative of harmonious enhancement, where data-driven precision and the sommelier's artistry converge, creating a personalized wine journey for every guest's palate.

Events 185

Events Innovation Customer Experience Technology 185

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully. Join us as we explore Chip’s unique perspectives and expertise that extend beyond conventional consulting.

Airlines 111

Airlines Sustainability Pricing Technology 111

SpotOn

MARCH 11, 2024

Walk into any great restaurant or bar and you’ll encounter a hospitality team that not only serves tasty food and libations but also provides top-notch service. Unfortunately, some of the big businesses that “serve” restaurants don’t always seem to feel the same. Maybe it’s because they figure restaurants need them more than they need their restaurant clients.

Point of Sale 98

Point of Sale Customer Experience Customer Service Bar 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency. Transitioning HVAC systems from heating to cooling mode is a primary concern in spring.

Allergens 78

Allergens Outdoor Customer Experience Equipment 78

Modern Restaurant Management

MARCH 12, 2024

To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. The fast-casual Mexican chain's legacy menu had complicated triple-tier pricing that was thought to psychologically drive more mid-tier buying behavior, but the complex product suite of 80-plus items made fresh daily, plus thousands of permutations in choices, also lent itself to a visually crowded menu as well as one that was challe

Menu 177

Menu 2001 Franchise Franchising 177

The Restaurant Group

MARCH 11, 2024

Managing a restaurant involves so many moving parts, including sourcing high-quality ingredients, purchasing a seemingly endless list of supplies, managing staffing and scheduling, and budgeting for a profitable restaurant – all within a set budget. Every restaurant must aim to spend low and earn high. But restaurant finances are notoriously complex, with so many types of expenses to manage: Dining and kitchen supplies Commercial real estate Utilities Maintenance Insurance Marketing Payrol

Management 78

Management Management Cash Management Insurance 78

Wasserstrom

MARCH 12, 2024

Understanding the different types of coffee certifications help people leverage their purchasing power to support initiatives that prioritize our ecosystems and improve the lives of farmers. Our guide sheds light on the world of coffee certifications to help foodservice professionals to make informed choices that align with their values as well as choices that resonate […] The post Coffee Certifications: A Guide for Foodservice Professionals appeared first on The Official Wasserstrom Blog.

Certification 120

Certification Blog Information Management 120

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Sling

MARCH 15, 2024

Your business is anything but static, and managing employees when your company is changing and growing can be tricky. The best way to ensure you have the right people scheduled at any given time is with a workforce forecasting plan. In this article, we’ll tell you what workforce forecasting is and how it benefits your company. Then we’ll walk you through how to implement your own workforce forecasting plan.

Management 78

Management Management Employee Relations Recruiting 78

Modern Restaurant Management

MARCH 15, 2024

The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.

Equipment 193

Equipment Small Business Customer Service Pricing 193

Restaurant Business

MARCH 14, 2024

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

Operations 126

Operations 126

Buzztime Business

MARCH 12, 2024

After dealing with slow weekend nights for months, you’ve decided to attract more customers by hosting a live trivia night at your restaurant. Great idea! However, without proper promotion and marketing you’ll be investing in a night as slow as any other. Ensuring a successful event means you have to reach the audiences that are most likely to trek out to your event.

Social Media 78

Social Media Email Marketing Events Customer Experience 78

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

TastyIgniter

MARCH 10, 2024

Running a successful restaurant requires more than just delicious food and excellent service. It also demands efficient management of various aspects like orders, inventory, staff, and finances. Fortunately, there are numerous restaurant management software solutions available to streamline operations and enhance productivity. Here are some of the top options to consider in 2024:

2024 85

2024 Management Management Inventory 85

Modern Restaurant Management

MARCH 15, 2024

Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. Approximately 78 percent think automatic service charges should be banned. "More and more types of establishments are starting to ask for tips, and suggested tip amounts are growing higher, so it’s understandable that people are frustrated, especially when this issue comes alongside inflation,” said Cassandra Happe, WalletHub Analyst. “Tipping is s

Customer Service 184

Customer Service Presentation Technology Operations 184

EATER

MARCH 15, 2024

Lily Fossett DIY charcuterie can be yours, provided you don’t let humidity get in the way As someone who had previously only flirted with the idea of making sausages, I surprised myself when I came home at the start of February with a three-pound slab of pork belly and a $20 sausage stuffer. Perhaps it was a particularly celebratory Lunar New Year that enticed me to make my own fragrant and fatty slices of lap cheong to wok-toss into my favorite rice dishes.

2011 85

2011 Kitchen Safety Food Safety Social Media 85

Restaurant Business

MARCH 12, 2024

How technology can save time and boost efficiency in the back of house Sponsored content from our partner Galley Solutions. Managing labor, food costs and daily tasks in foodservice operations is a tricky endeavor. With so many different things to account for, including staffing, inventory, recipes and so much more, it’s understandable that operators are looking for more efficient ways to get the job done.

Back of House 79

Back of House Technology Inventory Food Order 79

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management