Modern Restaurant Management

OCTOBER 13, 2024

If new applications and services are to work optimally, they need the best possible coverage at all times. Although both collect outdoor cellular signals and extend them into a building, signal boosters provide greater performance in terms of signal clarity and reliability.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Restaurant Business

MAY 21, 2025

It identifies trends, recommends next steps, and even forecasts outcomes, all based on the unique dynamics of each restaurant.This is about more than just data collection; its about turning feedback into action, seamlessly and at scale.

Loyalty Program 247

Loyalty Program Customer Experience 2022 Design 247

ChowNow

FEBRUARY 7, 2025

Leverage Time-Sensitive Offers and Specials Weve all felt the thrill of snagging a great deal just before time runs outwhy not bring that same excitement to your guests? Make Add-Ons Easy When Ordering Have you ever been to a tapas place where all the plates are in smaller portions, and the prices arent as high as full entrees?

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Modern Restaurant Management

JULY 28, 2022

First, let's take a look at all three segments. What Data Should Your Restaurant Be Collecting? There are three main types of information your restaurant should collect: Customer Information. Some information your restaurant might collect is: Your gross and average sales. Put It All Together. MacDonald’s.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

DECEMBER 27, 2024

In 2025, integrating loyalty programs with marketing technology will be a game changer for restaurants of all sizes. Restaurants should clearly communicate how they collect and use guest data, whether through preference centers, loyalty program disclosures, or direct communication. Transparency is key.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Modern Restaurant Management

JULY 30, 2024

This unstructured feedback — text responses about your restaurant — holds valuable insights into what’s going right or wrong at your locations, all of which drives repeat visitors, retention, and loyalty. Don’t collect qualitative data. Collect qualitative feedback, but don’t do much with it.

Social Media 491

Social Media Customer Experience Customer Service Franchise 491

Culinary Cues

JANUARY 29, 2025

Lets put it all on the table. We put it all on the table when it is felt that the time is right, or situations demand it. Look around you, seek to understand the world beyond your restaurant dining room and know that we (all those engaged in the restaurant business) are advocates for the power of food.

Dine-in 309

Dine-in Blog Article Training 309

ChowNow

FEBRUARY 5, 2025

We all do it. Collecting direct feedback from customers and sharing it with the world is pivotal to growing your business year after year. With 83% of consumers checking Google reviews before choosing a restaurant, having a robust system for collecting and managing feedback should be a top priority.

2025 221

2025 Customer Experience Customer Service Website Management 221

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payments have become the industry standard and the future of ordering and payment solutions for restaurants of all sizes. While meeting customer expectations and empowering employees are all excellent outcomes of implementing a dynamic, universal payment solution, the true value lies in its collected data.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

JANUARY 8, 2025

These pieces typically highlight the collective effect and can encourage more responsible practices, regardless of the amount of oil dealt with. What Can Be Done : Professional services can provide statistics and case studies illustrating the cumulative impact of cooking oil waste.

Management 424

Management Management Recycling Sustainability 424

Modern Restaurant Management

NOVEMBER 3, 2022

There are a ton of manual ways to actually get the review link, but if you’re running on Chrome simply download the GatherUp Google Review Link Generator and all the heavy lifting will be done for you. We’re all busy in our day-to-day lives, and not everyone’s going to reply to your initial request.

Email Marketing 508

Email Marketing Customer Service Website Management Customer Experience 508

Modern Restaurant Management

MARCH 7, 2025

If that scenario feels all too familiar, you're not alone. Instead of individual employees relying on unpredictable tips, the restaurant collects all tips and distributes them fairly among staff. ” Wait… for who? Tipping expectations have skyrocketed, and consumers are pushing back.

Tip Distribution 252

Tip Distribution Front of House Customer Service Back of House 252

EATER

JANUARY 13, 2025

Here, a list of confectioners from across the country with appropriately festive offerings (they all ship nationwide). Stick With Me Sweets This is the place that convinced me theres absolutely nothing more delightful than sitting around and eating bonbons all day.

Online Ordering 255

Online Ordering Bar Take-out 2025 255

Culinary Cues

APRIL 7, 2025

We (those who have invested decades in the business already) may complain about the current labor environment and question the level of commitment from a younger pool of candidates but I have rarely heard anyone attempt to define how it will all wash out. We all have a role to play in making sure that this happens, but I am confident it will.

Kitchen Safety 302

Kitchen Safety Food Supply 2030 Healthcare 302

ChowNow

MARCH 7, 2025

Restaurants collect a ton of customer data. The most common types of customer data restaurants collect. Not all customer data is created equal and where it comes from can make a big difference in how you use it. Because you collect it firsthand, its highly reliable and allows for direct customer engagement.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

APRIL 12, 2023

Below, we’ll briefly go over the importance of collecting data and restaurant analytics and how it be used to improve efficiency and, in due course, boost revenue. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews.

Point of Sale 491

Point of Sale Inventory POS Customer Service 491

Modern Restaurant Management

AUGUST 27, 2024

Taxes you collect from others on behalf of government agencies, such as the employee portion of employment taxes and sales taxes from your customers, are considered trust fund taxes. The IRS typically will not treat cash shortages in favor of the taxpayer, and shortages will cast doubt on the accuracy of all of your records.

Audits 470

Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

JUNE 10, 2024

This means restaurants need to collect data and use it to keep customers happy, build loyalty and grow their business. After all, the customer is king and should be the restaurant's primary focus. This means collecting and analyzing data points such as dining preferences, frequency of visits and average spending.

Customer Experience 443

Customer Experience Point of Sale Customer Service Innovation 443

EATER

FEBRUARY 27, 2025

All of them promise a seamless experience to the fast-food customer. When you download an app, you can see what they collect, and its a lot. Its all there for the taking. Mobile apps have boomed in popularity over the past five years , with tens of millions of downloads.

Mobile Ordering 212

Mobile Ordering Loyalty Program Food Food Order 212

ChowNow

FEBRUARY 12, 2025

Many operators dont realize the gold mine of an opportunity theyre sitting on because they view email marketing as old school, going all the way back to the 1990s. How to Start Collecting Emails and Building Your List Everything starts with your email listbut the good news is you dont have to build it from scratch.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

OCTOBER 24, 2024

Collect Data: You can only manage and improve on what you measure. Strive to collect a 36-month history of all energy bills, both utility and supplier, for a comprehensive view of your energy usage. These could range from validating savings from energy efficiency projects to assessing the environmental impact of your facility.

Equipment 221

Equipment Pricing Influencer Sustainability 221

Modern Restaurant Management

DECEMBER 5, 2024

LTOs can ultimately drive incremental traffic and give operators the opportunity to test new flavors before placing them permanently on their menu, all while attracting new consumers. Seasonal flavor collections can lead to creative cross-selling opportunities, drawing customers in with a unified narrative.

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

EATER

NOVEMBER 1, 2024

Starbucks stopped being a desirable place to work Now that customers are so comfortable creating their own drinks in the app — some of which are truly unhinged — baristas are forced to spend extra time preparing drinks that aren’t actually on the menu , and workers say that this creative free-for-all has made their work lives more difficult.

Customer Experience 326

Customer Experience 2003 Point of Sale 2006 326

EATER

DECEMBER 3, 2024

For Midwesterners near and far, Frankenmuth is the place to go for those of us whose idea of cheer is a Christmas town that keeps the holiday razzle dazzle alive all year ‘round. The Fischer family opened the Fischer Hotel in Frankenmuth in 1888, and supposedly came up with the concept of the all-you-can-eat fried chicken menu.

Hotels 271

Hotels 2022 Seasonal Menu Dine-in 271

Modern Restaurant Management

OCTOBER 10, 2023

For franchise owners, maintaining uniform excellence across all outlets is key. Making Data Meaningful Collecting data isn’t the end game — what you do with it counts. For franchise owners, analyzing data across all branches can unveil patterns that might go unnoticed on an individual scale.

Loyalty Program 486

Loyalty Program Franchise Franchising Social Media 486

Modern Restaurant Management

MAY 30, 2025

But while collecting data over time is one way to help achieve this, it won't be able to help in every business scenario. Not all data is dynamic, and customers' interests change over time. In all areas, you should let your business’s unique personality shine through to connect better with your customers.

Customer Experience 252

Customer Experience Customer Service Social Media Email Marketing 252

ChowNow

FEBRUARY 28, 2025

Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. With an online ordering system, customers enter all the data themselves, reducing mistakes and miscommunications. You get fewer mistakes, and customers get faster service.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

OCTOBER 6, 2022

So what can we do with all this food waste? These are also all translated into financial savings – and that in itself is a strong incentive for restaurant owners who haven’t yet gained environmental awareness. In California, new legislation has facilitated mandatory organic waste collection to residents and businesses.

Waste 450

Waste Compost 2050 Recycling 450

Modern Restaurant Management

OCTOBER 2, 2024

Neiman highlights the role of technology-powered tactics such as upselling menu add-ons and optimizing digital ordering in addition to using collected data to better meet the needs of the still-value conscious guest. After all, if diners can get a $5 meal deal anywhere, brands must give them a reason to choose their $5 meal deal.

Loyalty Program 449

Loyalty Program Mobile Ordering Coupons Customer Experience 449

Modern Restaurant Management

NOVEMBER 30, 2022

During this time, millions of Americans scanned these matrix barcodes on their mobile devices, as they were featured on business cards, billboards, trade show booths, movie posters, and a variety of advertisements spanning all industries. Communicate What Data Is Being Collected. Encourage Customers to Use Their Smartphone Cameras.

Hospitality 450

Hospitality Download Website Management Customer Service 450

Modern Restaurant Management

DECEMBER 17, 2024

We may see the rise of advanced AI-driven platforms that not only analyze waste generation, but also optimize collection routes, monitor compliance with regulations, and provide real-time insights into waste management. Consumers are gravitating towards options that support wellness but aren't overly restrictive.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 24, 2024

"The secret to building a work culture with greater meaning and purpose is a focus on collective success. What I mean by collective success is making decisions with an eye towards maximizing the positive impact for employees and customers as well as the company’s bottom line. Work/life balance? Employee compensation?

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

DECEMBER 1, 2021

Not all restaurants have seen a dip in sales as a result—Chipotle, for example, reported a surge in sales in spite of the fact that the chain has raised regular menu prices twice and delivery prices three times since August 2020. Not all loyalty and reward programs require the customer to download an app, however.

Loyalty Program 531

Loyalty Program Pricing Menu Mobile Ordering 531

Modern Restaurant Management

APRIL 3, 2023

Collecting and analyzing real-time data allows operators to make more informed decisions that can optimize operations, increase efficiencies, boost revenue, reduce waste, cut costs, and drive restaurant growth. These significant benefits make it clear that regular quality auditing is a must for all restaurants. Standardizing processes.

Audits 474

Audits Food Safety Food Truck Information 474

Modern Restaurant Management

APRIL 15, 2024

Define the Purpose of Data Collection Transparency is the main thing to achieve in data collection. You'll want to specify the reason why you’re collecting data and your plans for what to do with that collected data. Remember, the purpose here is not to inform but to reassure.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

MAY 14, 2025

She is also the Chief Operating Officer for The Marlow Collective and previously managed People Operations for Union Square Hospitality Group. What was the impetus for starting MORE and what was the process of organizing all the moving parts? organized, on track, and moving forward.

Website Management 221

Website Management Hospitality Sustainability Education 221

Modern Restaurant Management

SEPTEMBER 26, 2023

This threat encompasses both sides of the transaction: customers and drivers, requiring collective vigilance and adaptive strategies to counteract evolving scams. They need creative solutions to collect detailed information that can prove supposed "bad behavior." Amid this situation, there's been a crucial change.

Delivery 493

Delivery Food Food Order Consumer Goods 493