Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Food was always important, but it was the hospitality of the charismatic operator that had made the restaurant experience what it was up to this point.

Hotels 340

Hotels Influencer Compost Recycling 340

Culinary Cues

APRIL 22, 2024

How can a chef set the stage for a dining experience if restaurants continue to look at everything as an extra charge. The a ’la carte model lacks an understanding of how people perceive value and how the chef desires to create enjoyable experience and focus on a way to attract return guests. Value is a very personal consideration.

Consumer Goods 288

Consumer Goods Pricing Customer Experience Hospitality 288

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

Culinary Cues

APRIL 18, 2023

Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit. If yes, then you are on the right path. [] CREATE CLIENTS, NOT CUSTOMERS: All customers are important, clients are connected.

Food Truck 323

Food Truck Back of House Education Training 323

Culinary Cues

SEPTEMBER 15, 2022

We can all choose to be great at what we do; choose to master our craft and create outstanding experiences for guests and co-workers alike, or we can choose to shrug our shoulders and surrender to mediocrity. This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking.

Fine Dining 397

Fine Dining Front of House Customer Service Customer Experience 397

Culinary Cues

JANUARY 8, 2021

Assuming that after the pandemic customers will return to a semi-predictable pattern of traveling to your restaurant is a bit naïve. Chefs who are experienced in multiple ways of connecting customers with their food (catering, food trucks, pop-up restaurants, delivery, take out pick-up, etc.) www.harvestamericacues.com BLOG.

2021 464

2021 Social Media Kitchen Safety Restaurant Law 464

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. That’s not just because people are traveling more. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Culinary Cues

APRIL 9, 2020

Since the days of early merchant travelers during Medieval and Renaissance days – restaurants have been integral to societal development and the sophistication of people. It is the experience of dining that is most important and it is this experience that allows a restaurant, or for that matter – the restaurant industry to flourish.

Customer Experience 495

Customer Experience Customer Service Dine-in Sports 495

Culinary Cues

APRIL 15, 2020

That restaurant experience set the stage. [] RESTAURANTS ARE THE PORTAL FOR ENTREPRENEURSHIP. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special. www.harvestamericacues.com BLOG. SIGN THE LETTER TO HELP SAVE INDEPENDENT RESTAURANTS.

Travel 372

Travel Small Business Point of Sale Back of House 372

Gourmet Marketing

JANUARY 29, 2021

With this new confidence comes hope and optimism for the travel and hotel industries. Over the past nine months, your hotel has hopefully been preparing for an inevitable uptick in travel. Travel will look different after the pandemic ends, and your guests will expect you to go above the extra mile to gain their trust.

Hotels 40

Hotels Travel Insurance Email Marketing 40

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. Prioritize Digital Experiences. For some customers, digital touchpoints may be the only ones they have with your brand.

Loyalty Program 203

Loyalty Program Mobile Ordering Customer Experience Online Ordering 203

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

Food 422

Food Fine Dining Café Customer Experience 422

Culinary Cues

DECEMBER 1, 2019

I try, whenever I travel, to find those small, privately owned, interestingly unique bistros, trattorias, and cafes that are the soul of a community and the lifelong dream of a chef or restaurateur who views this as his or her mission – a chance to bare it all and sign every plate that leaves the kitchen. The experience will always be better.

Small Business 415

Small Business Customer Experience Customer Service Seasonal Menu 415

Social Hospitality

MAY 6, 2020

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. In a blog post, Starbucks said around the world its employees have been delivering coffee to hospitals, grocery stores, nursing homes and first responders.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Culinary Cues

FEBRUARY 20, 2024

Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. You may find restaurants that have been around forever and have built a loyal return customer base and yes this is important and comfortable.

Coaching 355

Coaching Small Business Café Entertainment 355

Modern Restaurant Management

NOVEMBER 7, 2023

It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers. Social media is a collection of various platforms, all of which have attracted different types of users looking for a different experience.

Marketing 203

Marketing Social Media SEO Front of House 203

Hot Schedules

NOVEMBER 3, 2021

E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? For these travelers, the dining experience will be back on the menu. Sustainability.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

APRIL 29, 2022

Restaurants are investing in offering an eco-friendly experience to customers through vegan food dishes. Thus, in this blog, we discuss how restaurants are overhauling and redesigning their business models to attract vegan customers? This has led to restaurants offering a variety of vegan drinks to customers.

Seasonal Menu 203

Seasonal Menu Beverage Sustainability Fine Dining 203

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience? Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. Optimize the Landing Page Experience. You might also decide to create a custom landing page for visitors from social media. Once potential customers get to the landing page, they are encouraged to sign up to redeem the deal.

Social Media 197

Social Media Advertising Events Customer Experience 197

Bevology

OCTOBER 11, 2021

Professionals can harness the potential the app provides to reach more customers in a new format, network across the world, develop their online potential, and create virtual experiences, while wine enthusiasts benefit from its informative content, inclusivity, and the opportunity to interact directly with key players in the wine industry.

Seminar 179

Seminar Social Media Workshop 2021 179

Future Food

MAY 25, 2021

As I travel the country again working in various cities and visiting a wide range of food service venues, it is more obvious than ever before, that there is a shortage of adequately trained food and beverage service professionals. This article is one in a series of industry-focused blogs called the ‘Hospitality Mindset’.

Customer Service 148

Customer Service Small Business Food Safety Training 148

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Have your chefs experiment with new dish ideas beforehand to attract old and new diners to try some fresh cuisine! Here are a few ideas: Free champagne Free appetizers Coupons or gift cards Custom restaurant swag (hats, pens, shirts, etc.)

Events 351

Events Social Media Kitchen Safety Seating 351

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. Promoting your restaurant on social media can increase your visibility and attract new customers who may not have heard of your restaurant otherwise.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Culinary Cues

OCTOBER 24, 2022

It is a menu change that tests a chef’s ability to understand the seasonality of harvest, the connection that menu items have with the concept of the restaurant, executive cost-effective items, push the kitchen crew to enhance their skills, and excite the customer. www.harvestamericacues.com BLOG. Are you up to it?

Seasonal Menu 312

Seasonal Menu Front of House Presentation Menu 312

Future Food

OCTOBER 20, 2020

The one cautionary side to this new equilibrium is travel. The dearth of overseas travel opportunities and the re-direction of holiday spending to Australian hospitality were, and will be, one of the key sources of spending on Australian F&B in 2020 and 2021. First off, Australians will start to go overseas again.

2022 145

2022 Design Food Back of House 145

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Goliath Consulting

JANUARY 6, 2023

However, the new wave of employees is a younger crowd without restaurant experience. Whether your restaurant has web-based or mobile-app training, the system your restaurant decides to use must collect valuable data that helps you customize your digital training platform to best suit your employees and business.

Training 78

Training 2023 Employee Relations Travel 78

Culinary Cues

SEPTEMBER 7, 2019

This is an opportunity to humanize the restaurant business and provide a perspective that will give life to that plate of food and the experience that these individuals collectively create. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC. Restaurant Consulting. www.harvestamericaventures.com.

Blog 322

Blog Customer Service Take-out Sourcing 322

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” This means that those who choose to be restaurateurs need to design menus and concepts that address the needs and desires of potential customers, not simply stroke their own ego.

Training 259

Training Employee Relations Customer Service Customer Experience 259

Future Food

FEBRUARY 9, 2021

Food and Entertainment driving immersive experience. In this blog my aim is to talk about the ever-increasing spend potential on food and beverage based around a number of “Happiness—hungry” experiences. Today’s smart and informed customers demand great hospitality – delicious food and service excellence.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. Hospitality marketing is the process of promoting your business, products, and services with customer needs and satisfaction in mind. 2) Focus On Local Customers. 3) Offer A Personalized Experience.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. Menus and food designed to travel.

2022 148

2022 Food Supply Entertainment Hospitality 148

Indoor Media

MAY 10, 2019

You may not be surprised that word-of-mouth is still an excellent way to grow your customer base, but it may surprise you how many people are willing to try your restaurant based on a stranger’s recommendation. Food Blogs and Food Bloggers – Who Needs Em? But, who’s reading blogs, you ask? More than ¾ of internet users !

Influencer 78

Influencer Marketing Social Media Food 78

The Restaurant Times

JUNE 17, 2022

People these days are more open to the idea of traveling to a foreign country simply because they want to explore and experience the unique cuisine and listen to unheard stories. . He curates Delhi Food Walks to introduce travelers and locals alike to the city’s authentic cuisine and culture. .

Food 52

Food Blog Travel Tourism 52