Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. The fusion of technology with a focus on genuine connections ensures a dining landscape that not only meets consumer needs but leaves a lasting, positive impact on both patrons and the communities they serve."

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

FEBRUARY 10, 2020

Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

OCTOBER 27, 2022

In fact, a recent study found that compared to 2019, 36 percent of customers are using mobile apps to order ahead more often, 32 percent are ordering from restaurant websites more often, and 28 percent are using food delivery aggregators, like DoorDash, more often. Enabling Flexible Ordering. Reimagining the Drive-Thru Experience.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Perfect Daily Grind

APRIL 24, 2023

In particular, the city’s large expat population has helped drive innovation among its specialty coffee scene. We then usually prepare coffee again for visitors and friends in the afternoon, which we typically serve with dates.” They also help to show the level of innovation that is happening in the UAE coffee sector.”

2023 159

2023 Café Back of House 2002 159

The Restaurant Times

JUNE 12, 2021

Tapan also founded Talli Turmeric® – a hugely popular polished casual dining brand serving authentic Indian food, located in Mumbai, India. . Going by the data, the CAGR growth rate for the vegan market in the MENA region between 2019 and 2027 is projected at an astounding 9.84%. Adapting The Menu To Ongoing Customer Trends.

Innovation 52

Innovation Technology Menu Loyalty Program 52

Modern Restaurant Management

APRIL 30, 2021

On the other hand, exceptional restroom care can make customers feel safe and give them an incentive to return, even serving as a competitive differentiator for foodservice operations. The same survey in 2019 determined that 45 percent expressed the same penchant for spending in establishments with clean restrooms.

Consumer Goods 203

Consumer Goods Sustainability Innovation Customer Service 203

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. Here we see that technology and innovation features score much higher with derived importance (DI) rankings. TL;DR: Tech boosts satisfaction SoundHound recently conducted a survey of over 1,000 U.S.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

DECEMBER 15, 2020

Restaurants are serving guests who are more digitally enabled than ever before. In 2019, DoorDash reported digital channels were expected to reach 30 percent of total sales for the nation’s restaurants by 2025. Drive-Thrus Ripe for Innovation. Even before COVID-19, digital channel use was on the upswing.

Guest Recovery 175

Guest Recovery Mobile Ordering 2025 Customer Experience 175

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

Food Supply 198

Food Supply Food Truck 2019 Back of House 198

Goliath Consulting

DECEMBER 23, 2021

These virtual reality worlds have been a thing since 2014-2019. 4 It serves as virtual and augmented reality which expands possibilities for businesses to be innovative and differentiate themselves from their competitors. 5 The restaurant opened in 2014 and was awarded Best Innovation Food & Beverage.

Social Media 158

Social Media 2014 Customer Experience Online Ordering 158

Modern Restaurant Management

SEPTEMBER 15, 2021

“Restaurateurs and chefs will need to continue to innovate in order to increase margins on takeout and delivery, but they can count on people visiting in-person instead of just virtually as restrictions subside.” Convenience is key when it comes to technological innovations, especially when appealing to younger audiences.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Black Box Intelligence

NOVEMBER 2, 2021

Cantu has long served the hospitality sector as an industry champion and technology innovator. “We We knew we needed to bring in a CEO with a proven background as a technology innovator in the restaurant industry to help take the company to the next level. million hourly workers before merging with Fourth Enterprises in 2019.

Innovation 67

Innovation Leadership Technology 2019 67

Modern Restaurant Management

JULY 28, 2021

federal minimum wage is expected to increase to $15 an hour which will put more pressure on businesses—especially in the hospitality & restaurant industries which employ 37% of workers who earned the federal minimum wage in 2019. These approaches cut the time it takes to serve patrons. As an example, a large U.S.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

Modern Restaurant Management

DECEMBER 18, 2019

Restaurants are serving plant-based burgers, with either Impossible Foods or Beyond Meats. The online survey of 1,000 Americans was fielded by in September 2019 by Edelman Intelligence for Lightlife to measure perspectives on the plant-based category. Some trends the industry is seeing include: To Infinity & Beyond…MEATS.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

JANUARY 22, 2021

. “While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Hartman is a veteran, having served as a U.S. percent over 2019. Army Officer.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. Yelp is continuing its commitment to innovating on new advertising products for multi-location brands: Yelp Store Visits : ?Available She serves on the board of Boston University’s School of Hospitality.

Sports 153

Sports Point of Sale Entertainment Customer Experience 153

Hot Schedules

NOVEMBER 3, 2021

E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? What Hotel Menu Trends Will Define 2022? b3lineicon|b3icon-tray|?|Tray. Modern Dining.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Perfect Daily Grind

APRIL 19, 2023

The event serves as a platform to bring coffee professionals together to forge new connections and partnerships – helping to drive the specialty coffee sector forward. These two initiatives celebrate excellence and innovation in the global coffee industry. The 2023 US Coffee Championships will take place at the event.

2023 164

2023 Workshop Events Equipment 164

Perfect Daily Grind

MARCH 24, 2023

The company’s TRUE FLAVOUR line includes four different glasses, which WMF says are made using an “innovative manufacturing process” to be able to withstand boiling temperatures. McDonalds to serve Oatly in coffee beverages at all locations in Austria.

2023 140

2023 Webinar Beverage Café 140

Modern Restaurant Management

JANUARY 12, 2022

The survey found that consumers have a short window before they get exacerbated with the time it takes to get their order: More than half (54 percent) of in-house diners don’t like to wait more than 10 minutes to be served and 76 percent are impatient after 15 minutes. ” What Restaurant Employees Want at Work.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Foodable

JANUARY 6, 2022

She says, “I arrived at Coolgreens as the director of operations of training and have spent the last several years streamlining their training processes, menu innovations in working with developing the franchisees , and growing our brand. And then I was promoted to vp of operations in 2019 and now we are here today.”

Hospitality 105

Hospitality Fast Casual Casual Training 105

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” Worry not. Curbside Appeal. 'What’s In It?'

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

EATER

AUGUST 5, 2022

In 2008, when she opened the first Milk Bar, things like cereal milk-flavored soft serve, truffles that tasted like “birthday cake,” and cookies stuffed with cornflakes and and potato chips were delightfully weird riffs on beloved mass-produced flavors, with enough of a twist to push them beyond their origins. “The

Bar 117

Bar Food 2008 Consumer Goods 117

Modern Restaurant Management

DECEMBER 21, 2020

Chris Prociv, VP Marketing & Innovation at La Brea Bakery. The biggest takeaway we’ve had at La Brea Bakery is that we are here to serve our community, and it’s our job to put customers’ needs at the forefront. Even in the worst of times comes innovation. Raquel Rosenthal, CEO, Digilant.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. “We are impressed with Just Salad’s innovative approach to embedding zero-waste principles across their business.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Hot Schedules

OCTOBER 23, 2019

Austin, Texas, July 10, 2019. We believe that HotSchedules and Fourth are better together and that our combined products, service offerings, resources, and market share will enable the new entity to serve the industry even better with more innovation and dedication to the success of customers. How large is the combined business?

Customer Service 60

Customer Service Leadership Innovation Hospitality 60

Modern Restaurant Management

APRIL 23, 2021

This collaboration is just one example of the many innovative and creative ways we’re connecting with entrepreneurs in the hardest-hit and underserved communities,” said SBA Administrator Isabella Casillas Guzman. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

Point of Sale 128

Point of Sale Webinar Small Business Customer Service 128

Restaurant Engine

MAY 19, 2020

. “No,” says director Gwendal Poullennec, telling reporters at AFP today that chefs “have not lost their talent during the lockdowns” and that “they have been innovating and creating new recipes.” Same-store restaurant sales fell 55% last month versus April 2019.

2019 105

2019 2020 Bar Casual 105

Black Box Intelligence

MAY 27, 2021

Just as business products and services are innovating and re-inventing at warp speed, we quickly need to re-invent and innovate our workplaces. One source , highlighted by Black Box Intelligence starting in 2019, disadvantaged and formerly incarcerated candidates. .

Hospitality 132

Hospitality Café Back of House Education 132

Modern Restaurant Management

DECEMBER 3, 2020

Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. New COO at Fuzzy's. ” Subway on ezCater Platform. “The pet industry topped $95.7

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Qu

SEPTEMBER 16, 2022

… but it IS vastly: Different / Changed Evolving Struggling Misunderstood (it’s not about Hardware) Under-served (from a Technology & Innovation standpoint) At Qu we’ve been all about going “Beyond POS” since we rebranded using that tagline in 2018. That paper was published in fall 0f 2019.

POS 52

POS White Paper Point of Sale Cash Management 52

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. “MOD exists to serve people in order to contribute to a world that works for and includes everyone.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JUNE 18, 2020

“As businesses continue on their path to re-opening, understanding how best to serve their customers could mean the difference between regaining traction, or falling short over the next few months,” says Erin Fenn, Executive Vice President at Intouch Insight. billion in 2019, and is estimated to reach $71.4

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 20, 2022

Technomic is forecasting that the industry’s total value will only be 90 percent of 2019’s value in real terms. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197