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Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge.
While beneficial in many ways, housing mass amounts of data leaves restaurants wide open to potential breaches — and hackers aren’t always the culprit. In 2017, Pizza Hut reported a “temporary security intrusion” that affected about 60,000 customers who tried to order from the company website.
While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??
In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. But I don’t think I realized I was fully interested in food until 2017 or 2018, when I became a bit more serious about being a chef. And it all started with too much partying. Eater: What does your job involve?
Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.
Over the next decade, new cafes, restaurants, and housing developments owned by outsiders replaced many resident-owned properties and abandoned lots. In 2017, just as chef Stephen Gillanders was set to open the upscale contemporary-American restaurant S.K.Y. More than 40 years later, the original Carnitas Uruapan is still there.
Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s.
Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving. What are some of the factors you attribute 25 years of success?
In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.
I am definitely not the intended audience for Eat a Peach : In 2008, I was hired as the corporate beverage director for Chang’s young empire; I held this job for seven months before I was fired without explanation. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.
My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said. Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets .
Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. But in recent years, notable restaurants in the city have been shutting their doors , indicating a series of problems that Seattle restaurateurs are facing.
“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.
Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. What costs do you focus on?
For Shakirah Simley, executive director of Booker T. Washington Community Service Center, food and activism have always been intertwined In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Shakirah Simley. Washington Community Service Center.
In 2017 I was at an inflection point in my career. After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. Starting Proteau was the hardest I’ve ever worked on anything in my life.
This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.
This edition of MRM News Bites features Yum! Brands and The Habit, Chase and DoorDash, Waitr, Local Foods, C3 Signature, Pudu Tech, Southern Glazer's, Voodoo Doughnut, The Friendship Café and Digital Signage Expo. Beefing Up with Habit Acquisition. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Brands, Inc.
The earliest cookbooks were light on instruction and heavy on assumed knowledge — a style our recent, prescriptive recipe-obsessed food culture is now looping back to You don’t need a recipe. So chastises the back cover of Sam Sifton’s new book New York Times Cooking: No-Recipe Recipes , which, despite its own pretensions, is full of recipes.
Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.
Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.
Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President. She is an accomplished leader in the restaurant industry.
Same menu, same location, just a new building – and you see how people really flock back to the brand. " Macaluso hired Cypress to insure a consistent and disciplined approach to the process. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Krystal Eyes Refranchising.
According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The numbers are similar for hourly back-of-house staff. The restaurant industry has long been plagued by high employee turnover. They’re also leaving more quickly.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6
Restaurant CEO priorities are shifting in 2020, and it makes sense given how quickly the consumer and competitive landscape are shifting as well as the introduction of new forces impacting the industry. Here, we round up ten factors influencing how leaders are evolving their views and approach. When Arex disclosed an 8.5%
Dan Mesches brings a wealth of restaurant experience to his role as President and CEO of Sprinkles, which he has held since early 2017. This encounter sparked a love for the brand, which eventually led him to join the company, co-founded by Candace and Charles Nelson in 2005, as CEO and president in 2017.
McDonalds brought in a nearly unbelievable profit margin of 33% in 2017. As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. So, why do it?
The model allows one or more virtual restaurants to operate from a delivery-optimized kitchen without the overheads of a dining room or front-of-house staff. Food delivery is nothing new, of course. But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. billion by 2027.
McDonalds brought in a nearly unbelievable profit margin of 33% in 2017. As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. So, why do it?
COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation.
Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.
“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.
Altadena, on the edge of the Verdugo Mountains above Pasadena, is not necessarily known as a queer haven — it’s an unincorporated area, home to a bunny museum , a historic Christmas light attraction , and several wilderness trails. The Altadena locals and musicians wanted to find a low-stakes way of meeting other trans people near them. “We
Last summer, she quit her job at a New American restaurant in Chicago where she had worked as a manager and sommelier since 2017. When she came back, she noticed a shift in the way her employers treated her. “I I came back to be given the silent treatment from the owner,” she told me via email. “He
At stake was how one of the most influential food and agricultural nonprofits in the country would use its formidable resources — more than $100 million in assets, the backing of the Rockefeller family, and an enormous public profile — to create a better food system. Some came out crying. Of an office team of 17, six were laid off.
But many farmworker and labor advocates saw this as rolling back the hard-won right to overtime, and perpetuating the inequalities long baked into the laws for farmworkers. The conversation was tense as farmworkers, advocates, and members of the agriculture industry all weighed in. It’s time to absolutely eradicate it.”
acre, 212-unit Housing and Urban Development subsidized housing complex in Minneapolis, Minnesota, and the country’s only Native American preference Section 8 community. acre site to develop a community-owned indoor urban farm, affordable housing complex, and gathering space. Cassandra Holmes.
New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.
Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.
This edition of MRM News Bites features Boston Market, Danu Partners, P.F. Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. New CEO at Boston Market. The plan is here.
They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Food Halls – the numbers for current and future growth are substantial.
While Germany has long been considered a country offering many traditional dishes, there are now an increasing number of restaurants popping up that are bringing new flavours to the table. You’ll find everything and anything: classic burger joints, steakhouses and pizzerias, but also cat temples and American diners. Nordsee is one of them.
From swanky celebrity hot spots to local institutions, take a look back at some of the most iconic restaurants that have, sadly, gone out of business. Founder John Jay Hooker set up a copy cat model of the restaurant and hired popular comedic actress, Minnie Pearl, as the spokesperson.
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