Chowly

APRIL 11, 2024

Give them the chance to be the expert on their topic and show that you’ve taken the time to learn about them. Give them the chance to be the expert on their topic and show that you’ve taken the time to learn about them. Ask open-ended questions about where they see the industry heading. Plan your sessions. End with a commitment.

Social Media 105

Social Media Small Business Events Customer Experience 105

Culinary Cues

JANUARY 23, 2023

So, here it is – the mantra to live by and the importance of this topic to those of us who spend a lifetime in kitchens: PEOPLE WANT TO ALIGN WITH WINNERS AND WORK FOR WINNING ORGANIZATIONS – PERIOD! Let’s face it – everyone likes to win, and nobody likes to lose. Okay, so maybe how we define winning needs to evolve.

Coaching 374

Coaching Sports Point of Sale Take-out 374

7 Shifts

DECEMBER 9, 2020

The restaurateurs featured all discussed how they’ve pivoted their business model to succeed during the pandemic: “We have gone through a lot of evolutions, it was a daily or weekly pivot to meet guests where they were. This allowed Flour to create extra space for staff to stay safe while utilizing extra space that they already had.

Webinar 195

Webinar Guest Recovery Kitchen Safety Online Ordering 195

Modern Restaurant Management

JANUARY 4, 2023

Undoubtedly people are becoming more conscious of where they’re spending as we witness a rise in inflation and the research reveals that while people are putting more thought behind how they spend their money, food delivery remains a priority. percent for the year ending in October. The survey found that in the U.S.,

Social Media 193

Social Media Delivery Consumer Goods Customer Experience 193

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. Here are a few general recommendations: Stay Nimble. Because operational shifts for businesses are happening at such a quick pace, stay nimble in terms of your operational structure. Stay Alert.

Supplies 191

Supplies Seasonal Menu Back of House Magazine 191

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Food trucks that bring food to patrons where they live and work has become a part of everyday life.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

DECEMBER 20, 2023

To position your restaurant at the forefront of innovation, consider the following four key strategies and techniques: Seasonal and Trending Eats In a culinary landscape defined by constant change, incorporating seasonal ingredients and aligning with trending topics is a powerful strategy for attracting customers.

Customer Experience 193

Customer Experience Innovation Social Media Seasonal Menu 193

Modern Restaurant Management

DECEMBER 30, 2021

The ‘Great Resignation’ continues to be the topic on everyone’s minds. The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Reviewing the market landscape is a great way to get ahead of the competition. Order Throttling.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

7 Shifts

JULY 31, 2020

HotSchedules had a section where you could add events or checklists, but they would not necessarily talk to one another. Versus 7shifts, which has that section where we keep events in that would talk to the section where the schedule is happening. 7shifts versus spreadsheets versus HotSchedules.

Management 370

Management Management Document Communication 370

ChowNow

MARCH 8, 2022

Stay current and on-trend. Stay in the know and act accordingly! If there is a popular event coming up in your community or a trending topic that relates to your business, jump on it before it’s too late. The idea is to stay relevant and give your customers more of a reason to be excited about your brand. Read the eBook.

Mobile Ordering 148

Mobile Ordering Online Ordering Demo Customer Service 148

Ken Burgin

AUGUST 17, 2021

A good Trivia Quiz is a great way to lift the spirits and stretch the brain, and in the time of Covid lockdowns, it’s also an excellent way to stay connected with customers, staff and friends. These are all topics that you can include in an online Quiz! But let’s face it, most restaurant training is boring !

Training 158

Training Sports Customer Service Events 158

SpotOn

MAY 3, 2024

Where is the National Restaurant Association Show? If you work in the food service industry, the National Restaurant Association Show is the place to be. It's an annual trade show with more than 50,000 professionals, 2,200 exhibitors , and 900 product categories in a space that covers over 11 football fields. We'll help you do that.

2024 98

2024 2023 Food Supply Hotels 98

Modern Restaurant Management

JANUARY 7, 2021

The pandemic has transformed the way many restaurant employers operate, and it has exposed areas where employers were unprepared, such as a lack of a detailed sick leave policy. In cases where you do have a policy that addresses an issue, ensure that it’s being enforced. Address Deficiencies in the Handbook.

Employee Relations 202

Employee Relations Restaurant Law Information Reference 202

7 Shifts

DECEMBER 14, 2022

The platform has joined the ranks of sites like YouTube and Pinterest, where users socialize with others and search and discover. If you're ready to get on the platform but unsure where to start, read on. Can a single customer bring a restaurant chain to their knees? In the age of social media, anything is possible. Table of Contents.

Marketing 222

Marketing Social Media Email Marketing Influencer 222

Modern Restaurant Management

FEBRUARY 24, 2021

As a restaurant owner, you might not be able to connect with your customers in person right now, so social media is the next best place where you can establish and maintain relationships with your patrons. But it can be hard to keep up with the latest social media and design trends while staying on top of the day-to-day of running a business.

Social Media 173

Social Media 2021 Small Business Design 173

Modern Restaurant Management

JULY 13, 2023

This is especially desirable for sporting events where the details and the excitement of the game are best appreciated on a larger scale. So when a group of friends are deciding where they want to watch a live event, their first thought is your sports bar where they can revel together in the glow of your impressive cinema screen.

Sports 88

Sports Social Media Customer Experience Entertainment 88

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Table of Contents. Before the meal. During the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

OCTOBER 14, 2021

A study found that 77 percent of consumers are more concerned about this particular topic than before the pandemic. Alfresco dining will play heavily into consumer decisions on where to dine, according to Enthuse research. Additionally, there’s a chance for businesses to capitalize on the growing takeout and delivery trends.

Information 178

Information Consumer Goods Customer Experience Kitchen Safety 178

7 Shifts

JUNE 16, 2022

When they meet, they discuss where corporate support lacks and changes to make. What do site visits, paperwork, and meetings have in common? They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy.

Franchise 370

Franchise Franchising Communication Front of House 370

Perfect Daily Grind

AUGUST 15, 2022

So, how can green coffee buyers and traders keep their green coffee properly stored while also staying sustainable? You may also like our article on how long green coffee stays fresh for. There are a number of factors to consider when storing green coffee. Understanding the environmental impact of green coffee storage.

Recycling 138

Recycling Sustainability Waste Transportation 138

Modern Restaurant Management

JUNE 9, 2021

While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

Employee Relations 209

Employee Relations Management Management Insurance 209

Modern Restaurant Management

MAY 31, 2022

Big data may seem like a tech-savvy buzzword, but it's a hot topic of conversation for a good reason. To stay profitable, restaurants must determine their cost of goods sold (CoGS). A profit and loss (P&L) statement will help managers or owners see exactly where their restaurant is making or losing money.

Point of Sale 191

Point of Sale POS Download Loyalty Program 191

Modern Restaurant Management

JANUARY 28, 2020

A: Delivery –of all things– is a hot topic. Know where you want to go and where you don’t. When determining and defining your delivery area, consider your food and how it travels, and how long it can stay hot in a container. Q: Would delivery work for my concept? Projected U.S. Need more proof?

Delivery 197

Delivery Consumer Goods Online Ordering Customer Service 197

Modern Restaurant Management

APRIL 24, 2020

Local search and social pages provide the top sources of information consumers are going to in order to stay informed and connected, therefore it’s essential to manage a localized digital presence to remain top-of-mind for consumers. Here are four. Lead with Empathy. Provide Value.

Marketing 177

Marketing Communication Information Sourcing 177

Cheetah

FEBRUARY 19, 2022

No matter where you turn, an emphasis on health, clean eating, and simple recipes can be found, allowing California’s top-quality ingredients to shine. No matter where you turn, an emphasis on health, clean eating, and simple recipes can be found, allowing California’s top-quality ingredients to shine. LeanFeast's Origins.

Menu 144

Menu Seasonal Menu Franchise Franchising 144

Modern Restaurant Management

NOVEMBER 8, 2022

Subjects include where they got their start, what they learned from mentors, how they mastered proper techniques, and trends to expand their culinary horizons. I grew up in a family where food was ubiquitous at home and while traveling and in a country with a strong culinary heritage. A lot has been already written on the topic.

Food 178

Food Book Leadership Travel 178

7 Shifts

NOVEMBER 9, 2022

When done right, email marketing works wonders—you stay top of mind and increase order values. As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. One way to keep customers coming back? One way to keep customers coming back? A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Open for Business

JANUARY 24, 2023

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. These platforms are perfect for creative expression—plus, who doesn’t like looking at beautiful images of food or staying in touch with their favorite restaurant?

Social Media 148

Social Media Front of House Download Consumer Goods 148

Ken Burgin

AUGUST 17, 2021

A good Trivia Quiz is a great way to lift the spirits and stretch the brain, and in the time of Covid lockdowns, it’s also an excellent way to stay connected with customers, staff and friends. It’s important to assess their knowledge because they need to give accurate information when customers ask a wide range of questions.

Training 78

Training Sports Entertainment Events 78

Ken Burgin

AUGUST 17, 2021

A good Trivia Quiz is a great way to lift the spirits and stretch the brain, and in the time of Covid lockdowns, it’s also an excellent way to stay connected with customers, staff and friends. It’s important to assess their knowledge because they need to give accurate information when customers ask a wide range of questions.

Training 78

Training Sports Entertainment Events 78

Modern Restaurant Management

NOVEMBER 14, 2023

It acts as a compass, guiding establishments to stay relevant in a dynamic industry.Feedback isn't just opinions; it's a catalyst for improvement. In-person feedback, on the other hand, involves direct conversations between staff and customers, where feedback is shared verbally.

Bar 184

Bar Tip Distribution Customer Experience Customer Service 184

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Kitchen Safety 135

Kitchen Safety Social Media Cash Management Back of House 135

Modern Restaurant Management

JANUARY 22, 2020

Stay up to date and take note of these five notable customer service trends in the restaurant industry. Stay up to date and take note of these five notable customer service trends in the restaurant industry. This is where your branding, design, and gimmicks come into play. Online Ordering and Mobile Apps. Self-Service Tech.

Customer Service 227

Customer Service 2020 Social Media Mobile Ordering 227

The Rail

APRIL 4, 2023

When it comes to video marketing for your restaurant on social media, there are a myriad of tips, tricks, topics, and trends that you can implement as soon as today in order to leverage your audience and turn it into a sea of loyal, cash-paying patrons. alone, part of the equation is knowing where your customers spend their time.

Social Media 105

Social Media Front of House Advertising 2022 105

7 Shifts

FEBRUARY 11, 2020

If you’re opening a restaurant in Seattle, or if you’re looking to stay compliant at your existing location, you’re in the right place. Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

FEBRUARY 26, 2021

“In a world where so much has come to light and happened in this past year: racial injustice in America, massive unemployment, political strife, etc. We provide daily immunity boosters to the staff as well like Emergen-C for line drinks to help them stay healthy.” ” Hunter Evans.

Employee Relations 178

Employee Relations Healthcare Insurance Communication 178

7 Shifts

AUGUST 15, 2022

Include one or two facts about yourself , like maybe where you're from or a hobby. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Table of Contents. Download now.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398