Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 169

2024 Customer Experience Compost Loyalty Program 169

Modern Restaurant Management

DECEMBER 26, 2023

Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more. These initiatives aligned with the broader sustainability movement and demonstrated a commitment to responsible business practices.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies.

2024 180

2024 Food Supply Kitchen Safety Influencer 180

Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). Sustainable restaurant expansion requires balancing excitement with patience and perspective.

Leadership 191

Leadership Small Business Cash Management Customer Experience 191

Modern Restaurant Management

MARCH 14, 2024

This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

Events 168

Events Innovation Customer Experience Technology 168

Modern Restaurant Management

JANUARY 9, 2024

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts.

2024 106

2024 Sustainability Consumer Goods Food Supply 106

Ken Burgin

JUNE 7, 2022

Sustainability is about survival and prosperity – can we put that upfront? Now more than ever, with soaring supply prices, staff shortages and crazy weather, sustainability makes sense across all business areas – it’s much more than recycled packaging and local vegetables. They have a vital purpose and passion.

Recycling 60

Recycling Sustainability Compost Food Supply 60

Modern Restaurant Management

APRIL 9, 2020

In the hypercompetitive food and beverage industry, restaurant operators are often subjected to a number of daunting challenges. From large-scale chains to family-run businesses, tight financial margins are age-old challenges restaurant operators must address, and this was no exception for Tender Greens.

Innovation 160

Innovation Management Management Fine Dining 160

The Restaurant Group

JANUARY 27, 2020

According to the National Restaurant Association’s “What’s Hot” report, American Culinary Federation chefs named sustainability and waste reduction in the top trends of the year. In fact, seven of the top twenty trends listed by the chefs related in some way to sustainable and environmentally sound practices.

Sustainability 88

Sustainability Recycling Compost Waste 88

Perfect Daily Grind

SEPTEMBER 2, 2022

ofi secures US $1.975 billion sustainability-linked loan. The three-year loan, which also includes a two and three-year revolving credit facility, will be used to achieve the food and beverage supplier’s sustainability targets – including in its coffee supply chains. Neumann Kaffee Gruppe releases 2022 Sustainability Report.

Government 128

Government Sustainability 2021 Sourcing 128

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. How do we move forward from this? The answer lies in technology.

Fine Dining 192

Fine Dining Technology Front of House Sustainability 192

Restaurant Business

MAY 15, 2024

Chicago (May 10, 2024) – RATIONAL is excited to announce its participation at this year's National Restaurant Association Show, where it will showcase the iVario and iCombi, two of its innovative, intelligent cooking systems designed to transform professional kitchens worldwide.

2024 92

2024 Innovation Events Technology 92

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 211

Technology Tip Distribution Front of House Loyalty Program 211

Culinary Cues

FEBRUARY 16, 2021

On occasion, a restaurant opens, the owners have the right idea, everyone in the operation rallies around core principles that find a home in consumer minds and hearts, and the place enjoys success for a long period of time. Chef Charlie Palmer’s Aureole was one of those operations. It pains me to see any restaurant close.

Fine Dining 435

Fine Dining Employee Relations Front of House Small Business 435

Goliath Consulting

DECEMBER 4, 2023

In today’s environmentally conscious world, consumers increasingly prefer businesses that prioritize sustainability. According to Green Places, “ kitchen equipment, HVAC, and lighting are a restaurant’s most significant sources of energy consumption.” Energy-efficient equipment can lower these bills by as much as 75%.”

Sustainability 78

Sustainability Equipment Waste Sourcing 78

Perfect Daily Grind

APRIL 19, 2023

Thousands of people attend the expo every year, including roasters, producers, coffee equipment manufacturers, baristas, and coffee business owners. The expo allows a wide range of international coffee professionals and enthusiasts alike to network, build relationships, learn, and experience the latest innovations in the coffee sector.

2023 164

2023 Workshop Events Equipment 164

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #14: Equip your team with strategies to handle challenging guests. Restaurant Excellence Guideline #21: Regularly innovate your menu. Restaurant Excellence Guideline #23: Master your restaurant's financial operations. The experience your patrons receive is critical to your restaurant's success.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Perfect Daily Grind

FEBRUARY 14, 2023

In many industries around the world, sustainability continues to be a pressing issue – and the coffee sector is no exception. This ranges from using more sustainable processing methods on farms to using recyclable and compostable packaging. You may also like our article on how sustainable coffee packaging is.

Recycling 171

Recycling Compost Sustainability 2050 171

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The debate over manufactured plant proteins and whole plants has begun, and it has spurred innovation in menus across all segments of the foodservice industry.

2024 184

2024 Fast Casual Food Truck Allergens 184

Chowly

MARCH 14, 2024

Through these pillars, the Mastermind program equips restaurant owners with the skills needed for sustainable success. The uncertainties in predicting customer numbers, product consumption, and staffing needs add complexity to operations. Explore sustainable and profitable ventures with Chowly's Off Premise Platform.

Airlines 111

Airlines Sustainability Pricing Technology 111

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 164

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 164

7 Shifts

JANUARY 23, 2020

Ensure your business plan is real and not theoretical, in order to understand every operation cost you will come to a head with, and ensure positive cash flow. Thoroughly research restaurant costs (operational, labor, equipment, etc.)—both Save some for an operating runway. Dawn Tyndall, Clean Juice. Hiring/staffing ??

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

DECEMBER 28, 2023

But AI powered technologies are not limited to kitchen operations. The adoption of AI is more than a passing trend and represents a step towards creating a more efficient and sustainable future for the restaurant industry. AI can streamline operations, improve customer engagement, and offer insights.

2024 120

2024 Dietary Restrictions Customer Experience Customer Service 120

Culinary Digital

JANUARY 16, 2024

When a menu selection is reduced, several changes and improvements can occur in kitchen operations. Here’s what typically happens when a menu selection is reduced: Simplified Kitchen Workflow: A condensed menu leads to a simplified kitchen workflow, significantly reducing the complexity of culinary operations.

Menu 52

Menu Equipment Customer Service Customer Experience 52

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes.

2022 170

2022 Food Supply Back of House Kitchen Safety 170

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We’ve paved the way for drive-thru operations for decades with our two-lane model, and our off-premises operations have only expanded in recent years.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

APRIL 30, 2021

On the other hand, exceptional restroom care can make customers feel safe and give them an incentive to return, even serving as a competitive differentiator for foodservice operations. Look for innovations in restroom hygiene. As such, innovations in this field could impact the future of the industry.

Consumer Goods 187

Consumer Goods Sustainability Customer Service Innovation 187

Modern Restaurant Management

DECEMBER 21, 2023

In 2024, we’re watching for continued and renewed innovation in the creator market that will extend into the on-premise – giving sellers richer options with greater variety that will bring uniqueness and premiumization to on-premise draft programs.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

APRIL 10, 2023

Despite rising ingredient costs and staffing shortages, more than half of the 8,000 restaurant operators and owners polled globally in Lightspeed’s State of the UK Hospitality Industry , agreed that adopting new technology over the past two years has been critical to their success.

Technology 154

Technology Customer Service Online Ordering Hospitality 154

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. QSRs are also addressing sustainability and health concerns. From classic crave-worthy items to healthier options, QSRs are diversifying their offerings.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 184

2022 2030 Food Supply Recruiting 184

Modern Restaurant Management

FEBRUARY 1, 2024

Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. Navigating Challenges As restaurants embrace meal delivery, operational difficulties naturally arise.

Delivery 98

Delivery Food Food Supply Customer Service 98

Ken Burgin

JUNE 6, 2023

Learning Modules : Use ChatGPT to develop comprehensive learning modules on restaurant operations such as reservation management, handling peak hours, and providing excellent service. Kitchen Management: Create content on kitchen organisation, effective workstation set-up, and inventory management to ensure smooth kitchen operations.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Food Corridor

OCTOBER 29, 2021

If you’re tired of taking manual temperature readings every day and want to go home from your kitchen safe in the knowledge that your coolers and freezers are functioning properly, read on to find out about an innovative product that solves the problem and then some. Texas isn’t the best equipped to deal with massive snowstorms.

Operations 52

Operations Food Truck Equipment Customer Service 52

Perfect Daily Grind

FEBRUARY 3, 2023

Coffee equipment manufacturer Joy Resolve launches Groove Compact portable grinder. The company currently operates 19 stores in Sri Lanka – making it the country’s largest coffee chain. Sucafina North America completes full acquisition of green coffee importer Sustainable Harvest.

2023 121

2023 Seminar Certification Food Supply 121

Modern Restaurant Management

DECEMBER 29, 2023

When thoughtfully deployed, restaurant tech can help make restaurants a better place to work, which is good for everyone involved: patrons, employees, and operators. As a former operator myself, I spend a good chunk of each day chatting with restaurant owner-operators. So what is an owner-operator to do?

Technology 120

Technology Front of House Fast Casual Back of House 120

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? In terms of operation, we are constantly discussing social media, both in good ways and bad. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 113

Fast Casual Front of House Fine Dining Mobile Ordering 113